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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Design	42%	- Integration and data migration strategy - Healthcare data modeling - Define success metrics and reporting - Security, compliance and data access design - Solution design using best practices
Topic 2: Implement	42%	- Set up care programs, patient management and workflows - Configure applications and OmniStudio components - Installation and configuration of Health Cloud - Customize features for specific use cases
Topic 3: Deploy	5%	- Manage mobile and user experience - Pre-deployment validation and preparation - Post-deployment monitoring and optimization
Topic 4: Discovery	11%	- Define required capabilities and use cases - Identify customer personas and stakeholders - Gather functional and technical requirements

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Salesforce Health Cloud Accredited Professional Health-Cloud-Accredited-Professional Prüfungsfragen mit Lösungen (Q99-Q104):

99. Frage
A pharma company wants the ability to:
Upload a patient's insurance card, including automatic Member Plan record creation Run a benefits verification check Schedule on behalf of the patient with a provider Cloud Accredited Professional Which set of Health Cloud capabilities should enable the company to build this business process?

A. Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification
B. virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader
C. Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management
D. Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration

Antwort: A

Begründung:
Step-by-Step
Business Process Capabilities:
Intelligent Document Automation: Upload and process patient insurance cards.
Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.
Benefits Verification: Check and verify patient insurance benefits.
Intelligent Appointment Management: Schedule on behalf of the patient with providers.
Salesforce Documentation Reference:
"Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks."
- Health Cloud: Intelligent Document Automation
- Health Cloud: Benefits Verification
- Health Cloud: Intelligent Appointment Management
Why not the other options?
Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.
Reference:
Intelligent Document Automation
Intelligent Document Reader
Benefits Verification
Intelligent Appointment Management

100. Frage
What is Health Cloud? (Choose two.)

A. An AppExchange core package and third party service.
B. Core services exposed by permission license.
C. Health Cloud is an engagement layer.
D. Health Cloud is part managed package and part core services.
E. Health Cloud is a new type of Electronic Health Record.

Antwort: C,D

Begründung:
According to the Salesforce documentation, Health Cloud is a health IT solution that helps healthcare organizations deliver personalized and collaborative care across every touchpoint. Some of the characteristics of Health Cloud are:
Health Cloud is an engagement layer that connects patients, providers, payers, and partners on a single platform. It enables seamless communication and collaboration across the healthcare ecosystem.
Health Cloud is part managed package and part core services. The managed package contains custom objects, fields, tabs, apps, components, and more that are specific to healthcare use cases. The core services include standard Salesforce features and functionality that are available across all Salesforce products.

101. Frage
A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track:
* A list of all payer organizations
* The plans offered by a given payer
* The standard benefits available under a plan
* Which plan a given patient is enrolled in and their specific insurance details Which set of objects should a consultant implement to meet these requirements?

A. Payer, Plan Offering, Coverage Benefit, Member Plan
B. Account, Purchaser Plan, Member Benefit, Insurance Plan
C. Purchaser, Insurance Plan, Insurance Benefit, Plan Detail
D. Account, Purchaser Plan, Plan Benefit, Member Plan

Antwort: D

Begründung:
The set of objects that the consultant should implement to meet the pharma company's requirements are Account, Purchaser Plan, Plan Benefit, and Member Plan. These objects are part of the Health Cloud data model and allow the company to track payer organizations, plans, benefits, and patient enrollments.

102. Frage
Which three steps are needed to setup Care Requests? (Choose three).

A. Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management.............. cloud permission set licenses.
B. Choose case Care Request record type for each Care Request configuration.
C. Create a new case record type for each Care Request type
D. All Care requests are pre-setup on all Health Cloud orgs by default.
E. Choose any existing case record type for each Care Request type.

Antwort: A,B,C

103. Frage
A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient's process.
Which Health Cloud capability should a consultant implement to fulfill this requirement?

A. Utilization Management
B. Clinical Barriers
C. Social Determinants of health
D. Care Blockers

Antwort: C

Begründung:
Tracking socioeconomic and cultural barriers that could hinder a patient's progress requires Salesforce Health Cloud's Social Determinants of Health (SDoH) capability.
* Comprehensive Patient View:
* Captures data on factors like income, education, housing, and transportation that influence health outcomes.
* Risk Identification:
* Identifies potential barriers and integrates them into care plans, enabling proactive intervention.
* Care Coordination:
* Helps care teams design support services and interventions tailored to individual patient needs.
* B. Clinical Barriers: While useful, this focuses on clinical obstacles rather than broader socioeconomic factors.
* C. Utilization Management: Centers on managing care authorizations, not patient barriers.
* D. Care Blockers: Not a formal Health Cloud capability; overlaps conceptually with SDoH.
References:
Salesforce Social Determinants of Health Overview

104. Frage
......

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