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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Customer Experience Analyst |
| Exam Number: | MB-280 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate |
| Available Languages: | English |
| Exam Price: | $165 USD |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700/1000 |
| Exam Format: | Scenario-based, Multiple-choice |
| Certificate Validity Period: | 1 year (renewal available) |
| Exam Duration: | 120 minutes |
| Sample Questions: | Microsoft MB-280 Sample Questions |
| Exam Way: | Online proctored (Pearson VUE) or in-person testing center |
| Pre Condition: | Recommended: Familiarity with Microsoft Dynamics 365 Customer Insights and basic data analytics concepts. No mandatory prerequisites, but hands-on experience is beneficial. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-280 |
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NEW QUESTION # 73
Which entity must be configured before creating a Product Family in Dynamics 365 Sales?
Answer: C
NEW QUESTION # 74
A company plans to use server-side synchronization to synchronize emails, tasks, and appointments between Microsoft Exchange and Dynamics 365 Sales.
The salespeople want to know when their emails will be synced.
You need to describe the server-side synchronization frequency for the salespeople.
How should you describe the frequency?
Answer: C
Explanation:
* Server-side synchronization typically syncs at equal intervals, which can be configured in Dynamics 365. These intervals determine how often data is synchronized between Microsoft Exchange and Dynamics 365 Sales, affecting emails, tasks, and appointments.
* The synchronization frequency can be adjusted by the administrator but operates at consistent, regular intervals by default.
NEW QUESTION # 75
A company plans to use server-side synchronization to synchronize emails, tasks, and appointments between Microsoft Exchange and Dynamics 365 Sales.
The salespeople want to know when their emails will be synced.
You need to describe the server-side synchronization frequency for the salespeople.
How should you describe the frequency?
Answer: C
Explanation:
Server-side synchronization typically syncs at equal intervals, which can be configured in Dynamics 365.
These intervals determine how often data is synchronized between Microsoft Exchange and Dynamics 365 Sales, affecting emails, tasks, and appointments.
The synchronization frequency can be adjusted by the administrator but operates at consistent, regular intervals by default.
Reference: Microsoft Documentation - Server-Side Synchronization and Sync Intervals
NEW QUESTION # 76
You are a Dynamics 365 Sales system customizer.
Salespeople report that they cannot search for open and closed opportunities using the search tool in the Quick Find View.
You need to configure the search tool to show the open and closed opportunities in the Customize the System area.
Which three actions should you perform in sequence? To answer, move the three appropriate actions from the list of actions to the answer are a. Arrange the three actions in the correct order.
Answer:
Explanation:
NEW QUESTION # 77
You use business process flows for all Dynamics 365 opportunities. Some opportunities are closed before business process flow durations are calculated. You need lo ensure that business process flow duration values are calculated.
Solution: When closing an opportunity, use the close as won dialog without completing the business process flow. Does this meet the goal?
Answer: B
Explanation:
* Using the Close as Won dialog without completing the business process flow does not ensure that the business process flow duration is calculated. The process flow needs to be marked as completed or transitioned to an inactive state for duration values to be captured.
* Simply closing an opportunity as won without completing the flow may bypass the finalization of process flow metrics, hence the goal is not met in this case.
NEW QUESTION # 78
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