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| Section | Weight | Objectives |
|---|---|---|
| Slack Administration and Governance | - Workspace configuration and settings - Security and compliance controls - User lifecycle management | |
| Solution Design for Slack | - Integration design with Salesforce ecosystem - Channel strategy and governance model - Workspace architecture and design principles | |
| Change Management and Adoption | - User adoption strategies - Training and enablement planning - Communication and rollout planning | |
| Delivery and Migration | 17% | - Slack delivery best practices - Role definition across Slack, partner, and client teams - End-to-end migration planning and execution |
>> Slack-Con-201 Exam Details <<
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NEW QUESTION # 32
You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?
Answer: A
Explanation:
The correct answer is A. Slack enablement should be experiential, especially for core user behaviors such as replying in threads and reacting with emoji. These are not concepts users master by seeing a screenshot or answering a quiz; they need to perform the actions inside Slack. Setting aside live practice time allows participants to reply in a thread, react to a message, observe how threads keep the main channel clean, and understand how emoji reactions can replace low-value follow-up messages.
Option B is passive and does not prove the learner can perform the task. Option C checks memory, not skill. Option D can support post-session reinforcement, but it does not ensure attendees can perform the activities after training. A strong Slack learning session should combine demonstration with guided practice in a training channel. This gives learners confidence and makes adoption more realistic because they practice the exact behavior they will use in daily collaboration.
NEW QUESTION # 33
In a company using Slack, there is a need for a role that can manage workspace settings, oversee channel creation, and handle user permissions but should not have access to billing information. Which Slack administrative role is best suited for this task?
Answer: D
Explanation:
Workspace Admins have the capabilities to manage workspace settings, oversee channel creation, and handle user permissions, but they do not have access to billing information, making this role ideal for the described need.
NEW QUESTION # 34
When discussing Slack security with a client currently using the platform, which question is most pertinent to ask in order to understand their security needs and concerns?
Answer: A
Explanation:
Asking about the client's current security protocols with Slack and how they plan to enhance them provides a comprehensive understanding of their security stance and future needs. This information is crucial for tailoring Slack's security features to meet their specific requirements.
NEW QUESTION # 35
A software development company is utilizing Slack and wishes to optimize their administrative workflows. Which administrative process would be most beneficial to migrate to Slack?
Answer: C
Explanation:
Slack is well-suited for managing project timelines, assigning tasks, and facilitating daily stand-up updates, as it can centralize communication, enhance transparency, and streamline workflow management with integrations and bots.
NEW QUESTION # 36
In a startup environment, how should the Slack learning curriculum be executed to ensure that the rapidly changing team is able to keep up with Slack's functionalities?
Answer: C
Explanation:
For a startup with a rapidly changing team, implementing an ongoing learning program is crucial.
Regularly updated training sessions accommodate new Slack features and adapt to the evolving team dynamics. This approach ensures that all team members, regardless of when they join, receive up-to-date training that is relevant to their work with Slack.
NEW QUESTION # 37
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