Managing-Human-Capital인기자격증시험덤프공부, Managing-Human-Capital최신버전자료

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WGU Managing-Human-Capital Exam Syllabus Topics:

SectionObjectives
The Role of Human Resource Management in Business- Organizational Culture
  • 1. Leadership Development
  • 2. Ethics in HRM
  • 3. Global HRM
  • 4. Diversity and Inclusion
Legal and Regulatory Requirements- Employment Laws
  • 1. Labor Relations
  • 2. Workplace Safety
  • 3. Equal Employment Opportunity
  • 4. Workplace Discrimination
Analyzing Work and Human Resource Planning- Workforce Planning
  • 1. Staffing Strategies
  • 2. Job Analysis
  • 3. Recruitment and Selection
  • 4. Succession Planning
Training and Employee Development- Employee Growth
  • 1. Performance Improvement
  • 2. Training Programs
  • 3. Career Development
  • 4. Coaching and Mentoring
Performance Management and Compensation- Performance Systems
  • 1. Employee Motivation
  • 2. Performance Appraisal
  • 3. Benefits Administration
  • 4. Compensation Strategies
Employee Relations and Workplace Safety- Workplace Management
  • 1. Health and Safety Programs
  • 2. Risk Management
  • 3. Employee Engagement
  • 4. Conflict Resolution
Strategic Human Resource Management- HRM and Organizational Strategy
  • 1. Human Resource Management Functions
  • 2. Competitive Advantage
  • 3. Organizational Performance
  • 4. Business Strategy Alignment

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최신 Courses and Certificates Managing-Human-Capital 무료샘플문제 (Q51-Q56):

질문 # 51
What makes an organization a closed union shop?

정답:D

설명:
A closed union shop is a type of union security agreement where an employer agrees to hire only individuals who are already members of a union. This means that all employees must be union members before they can be employed by the organization. This arrangement ensures that all workers are unionized, thereby enhancing the union's negotiating power and ensuring collective bargaining coverage for all employees. Closed shop agreements are less common today due to various legal restrictions in many jurisdictions.References:
* Dessler, G. (2020). Human Resource Management. Pearson.
* Gould, W. B. (2019). A Primer on American Labor Law. Cambridge University Press.


질문 # 52
Which characteristic of an employee demonstrates a strong person-organization fit?

정답:A

설명:
Person-organization fit refers to the compatibility between an employee and the organization in terms of values, beliefs, and culture. An employee who demonstrates a strong person-organization fit shows deep commitment to the organization, aligning their personal values with the company's mission and culture. This commitment often leads to higher job satisfaction, better performance, and lower turnover rates.
References:
* "Organizational Behavior" by Stephen P. Robbins and Timothy A. Judge
* Articles on person-organization fit from the Society for Human Resource Management (SHRM)


질문 # 53
Which behavior from a manager qualifies as workplace bullying?

정답:B

설명:
Workplace bullying is defined as repeated, unreasonable actions directed toward an employee that are intended to intimidate, degrade, or undermine them. According toHuman Resource Management, 16th Editionby Gary Dessler, bullying often involvespersistent behaviorssuch as exclusion, isolation, or deliberately withholding information necessary for an employee to perform their job.
Consistently ignoring emails and questions from one specific employee fits this definition because it represents ongoing, targeted behavior that can harm the employee's ability to work effectively and can cause emotional distress. Dessler highlights that bullying is distinguished from occasional irritation or isolated mistakes by its repetitive and targeted nature.
An irritated tone used in response to disruptive behavior may be poor communication but does not necessarily constitute bullying. Accidentally revealing personal information is a confidentiality breach, not bullying.
Documenting negative observations in a performance review is a legitimate management responsibility when done objectively and fairly.
Thus, the behavior that qualifies as workplace bullying isconsistently ignoring emails and questions from one particular employee.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Workplace Fairness and Employee Relations


질문 # 54
What is the difference between adverse impact and disparate treatment?

정답:C

설명:
* Disparate Treatment: This involves deliberate discrimination where an individual is treated differently based on a protected characteristic (e.g., race, gender, age).
* Intentionality: The key aspect of disparate treatment is the intent to discriminate.
* Adverse Impact: Also known as disparate impact, this occurs when a policy or practice that appears neutral results in a disproportionate negative effect on a protected group.
* Unintentional Discrimination: Adverse impact does not require intent to discriminate, only that the outcome of a practice is discriminatory.
* Legal Standards: Both concepts are critical in employment law and are evaluated under different standards of proof and remediation.
References:
* Civil Rights Act of 1964, Title VII
* Uniform Guidelines on Employee Selection Procedures (1978)


질문 # 55
Which employee is experiencing functional stress?

정답:D

설명:
Stress in the workplace can be categorized as eitherfunctional (positive)ordysfunctional (negative). According toHuman Resource Management, 16th Editionby Gary Dessler,functional stress-also known as challenge stress-occurs when moderate levels of pressure motivate employees to perform at higher levels, learn new skills, and grow professionally.
In this question, Employee C is experiencing functional stress because being assigned a significant project for senior leadership presents a meaningful challenge. This type of stress can enhance focus, creativity, and job engagement, especially when employees perceive the challenge as an opportunity rather than a threat. Dessler explains that such stress can improve performance when it is manageable and supported by adequate resources.
The other options describe dysfunctional stressors. Fear of a harsh manager, confusion due to conflicting priorities, and routine tasks without challenge either create anxiety or fail to stimulate growth. Therefore, Employee C best represents functional stress.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Employee Health, Safety, and Stress Management


질문 # 56
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