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| Section | Weight | Objectives |
|---|---|---|
| Templates and Themes | 10% | - Lightning and Visualforce options - Template selection and configuration - Theme customization and design |
| Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
| Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Experience types and use scenarios - Platform capabilities and limitations |
| Sharing, Visibility, and Licensing | 17% | - Sharing rules and external visibility - Data access and security model - License types and allocation |
| Adoption and Analytics | 5% | - Moderation and community governance - Engagement and adoption strategies - Reporting and dashboards |
| User Creation and Authentication | 13% | - User provisioning methods - External user activation and permissions - Single Sign-On and identity providers |
| Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Performance and scalability - Limits and governor considerations |
| Branding, Personalization, and Content | 15% | - Branding and layout customization - Content management and CMS integration - Personalization and targeted content |
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NEW QUESTION # 119
The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users,unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers
Answer: A,D
Explanation:
These two options allow the article to be visible to internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users. Visible in Public Knowledge Base enables the article to be accessed by guest users without logging in, while Visible to Employee enablesthe article to be accessed by internal users with the appropriate permissions4
NEW QUESTION # 120
Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA.
How should an administrator accomplish this?
Answer: C
Explanation:
Page variations allow you to create different versions of a page for different audiences. You can use the flexible page layout to customize the components and layout of each page variation. You can also target each page variation to a specific audience based on criteria such as location, profile, or record type.
NEW QUESTION # 121
Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.
What should UMS consider to help the situation?
Answer: A
Explanation:
This option allows UMS to reduce the call volume by providing customers with self-service options, such as knowledge articles, FAQs, case management, chat, and feedback. TheCustomer Service template is designed for this purpose and offers a responsive and customizablelayout2
NEW QUESTION # 122
Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers
Answer: A,C
Explanation:
When you package your Experience Cloud site, some components and settings are included as dependencies, while others are not. For example:
* Custom list views for custom objects are not included as dependencies. You need to manually add them to your package or recreate them in the target org.
* Custom list views for standard objects are not included as dependencies. You need to manually add them to your package or recreate them in the target org.
NEW QUESTION # 123
The administrator of the Universal Containers customer site has been making changes in a sandbox and needs to push the changes to production. The administrator is comfortable with point and click changes but is not comfortable with managing code or more technical items.
How should the administrator ensure the changes make it accurately to production?
Answer: B
Explanation:
To ensure the changes make it accurately to production, the administrator should create a change set, upload it to production, and deploy the change set. A change set is a collection of metadata components that can be moved from oneorg to another. The administrator can use change sets to migrate point-and-click changes, such as custom objects, fields, layouts, and settings, from the sandbox to the production org. The administrator can create a change set in the sandbox, add the components that have been changed, upload it to the production org, and deploy it in the production org.
NEW QUESTION # 124
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