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ECBA認證考試是一項基於計算機的考試，包括50個多項選擇問題。該考試旨在測試候選人對業務分析知識體系（BABOK）指南的知識，這是IIBA開發的業務分析的全面框架。考試涵蓋了諸如業務分析計劃和監視，需求分析和設計，解決方案評估等主題。
ECBA認證考試涵蓋了商業分析師必須掌握的基礎知識和技能。該考試涉及四個知識領域：商業分析和BA專業人員、引誘和協作、需求生命周期管理和戰略分析。該考試旨在測試候選人在實際情況下應用這些知識領域的能力。這種認證非常適合那些新入行的商業分析師，或那些在這個領域工作了一段時間並希望驗證自己的技能的人士。
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ECBA認證考試涵蓋與業務分析有關的廣泛主題，包括需求分析和管理、業務分析規劃和監控以及解決方案評估等。認證考試旨在測試個人對這些概念的理解和在實際情況下應用它們的能力。考試包括50道多項選擇題，並在線上進行。考生有1小時完成考試。
問題 #195
When creating a use case diagram which of the following relationships may a business analyst (BA) use?
答案：C
問題 #196
(You have conducted interviews to confirm elicitation results for a new customer relationship management (CRM) system. This technique is used to individually communicate information to stakeholders. What is the primary objective of using interviews in this context?)
答案：C
解題說明：
The correct answer is C . In ECBA/BABOK, Confirm Elicitation Results is performed to ensure that the information gathered during elicitation is accurate and consistent with stakeholder understanding , and interviews are one of the techniques that can be used to communicate individually with stakeholders for that purpose. That makes the main objective here verifying that the requirements truly reflect the interviewees' needs and expectations.
Option A is too narrow because usability and interface design feedback may be discussed in some interviews, but the question is specifically about confirming elicitation results , which is broader than UI feedback.
Option B is incorrect because ensuring that the CRM system meets all technical specifications is more related to solution design, verification, or testing activities, not the primary purpose of interviews used to confirm elicitation results.
Option D is incorrect because budget and resource allocation are not the main focus of this elicitation confirmation activity. The emphasis is on validating the captured needs and expectations with stakeholders.
問題 #197
(Which technique can be used to understand roles and responsibilities within an enterprise, facilitate engagement with key stakeholders and decision-makers, and assist in seeking approvals during a business analysis initiative?)
答案：C
解題說明：
The correct answer is A . BABOK identifies Organizational Modelling as a technique used to understand the roles, responsibilities, and communications within an organization. It is also referenced in Plan Business Analysis Governance to help define a governance approach involving the appropriate stakeholders and decision-makers, which directly supports engagement and approvals.
Option B is incorrect because SWOT analysis is used to examine strengths, weaknesses, opportunities, and threats, not to map organizational roles and approval responsibilities.
Option C is incorrect because Benchmarking compares performance or practices with others, but it does not primarily identify internal roles, responsibilities, or decision-makers.
Option D is incorrect because Market analysis focuses on external market conditions and trends, not internal enterprise roles and governance relationships.
問題 #198
Which of the following knowledge areas contain a task that provides stakeholders with the business analysis information after the collated results are confirmed?
答案：C
解題說明：
The task that provides stakeholders with business analysis information after the collated results are confirmed is "Communicate Business Analysis Information", which falls under the Elicitation and Collaboration knowledge area. This task ensures that stakeholders have a shared understanding of the business analysis information, facilitating informed decision-making.
Reference from BABOK Guide v3:
"Communicate Business Analysis Information: provides stakeholders with the business analysis information after the collated results are confirmed."
- BABOK Guide v3, Section 4.4
問題 #199
(Which of the following BEST describes business analysis?)
答案：A
解題說明：
The correct answer is D. IIBA's Business Analysis Standard states that business analysis is a human-centred, creative process aimed at achieving desired outcomes and driving organizational change. Among the given options, choice D is the closest and best match to that definition.
Option A is incorrect because business analysis is not limited to creating a strategic plan. It supports strategy, delivery, and evaluation work more broadly, all aimed at achieving desired outcomes.
Option B is incorrect because the IIBA definition is human-centred, not organization-centred, and business analysis is not defined primarily as resource allocation.
Option C is incorrect because creating plans may be part of the work, but it is not the best description of business analysis according to IIBA. The focus is on enabling change and achieving desired outcomes.
問題 #200
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