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| Certification Vendor: | WGU (Western Governors University) |
|---|---|
| Exam Name: | WGU Managing Human Capital |
| Exam Number: | C202 / Managing-Human-Capital |
| Real Exam Qty: | 50–75 |
| Exam Price: | Included in program tuition; no separate fee |
| Passing Score: | 700/1000 or 70% |
| Certificate Validity Period: | Valid while enrolled; no expiration after completion |
| Related Certifications: | Master of Science in Human Resource Management Master of Business Administration (MBA) |
| Exam Format: | Objective Assessment, Scenario-based, Multiple Choice |
| Available Languages: | English |
| Exam Duration: | 45–120 |
| Recommended Training: | WGU Course Materials |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Managing-Human-Capital Sample Questions |
| Exam Way: | Online proctored assessment |
| Pre Condition: | Enrollment in WGU graduate business or HR program; no prior exams required |
| Official Syllabus URL: | https://www.wgu.edu/ |
>> Managing-Human-Capital Praxisprüfung <<
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71. Frage
What is a benefit of internal recruiting?
Antwort: C
Begründung:
Internal recruiting involves filling job vacancies with current employees from within the organization. One significant benefit of this approach is that it enhances employee engagement and morale. When employees see that the organization values their growth and offers opportunities for advancement, they are more likely to be motivated, committed, and loyal. This practice also reduces the time and cost associated with onboarding and training new hires, as internal candidates are already familiar with the company's culture and processes.
References:
Dessler, G. (2020).Human Resource Management. Pearson.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2019).Human Resource Management: Gaining a Competitive Advantage. McGraw-Hill Education.
72. Frage
What is an example of a customary benefit?
Antwort: B
Begründung:
A customary benefit refers to benefits that are traditionally offered by employers, though not legally required.
Retirement plans, such as 401(k) plans or pension plans, are common examples of customary benefits. These plans provide financial security for employees in their post-working years and are often used by employers to attract and retain talent by offering long-term financial planning options.
References
* Managing Human Capital Textbook
* "Employee Benefits" by Joseph J. Martocchio
* SHRM (Society for Human Resource Management) guidelines on customary benefits
73. Frage
Which type of benefit is typically more secure for unionized workers than for nonunionized workers?
Antwort: C
Begründung:
Unionized workers often enjoy stronger benefit protections because benefits are negotiated and formalized through collective bargaining agreements. According toHuman Resource Management, 16th Editionby Gary Dessler,guaranteed pensions, particularly defined benefit pension plans, are typically more secure for unionized employees than for nonunionized employees.
Unions have historically prioritized retirement security and have negotiated pension plans that guarantee a specific retirement benefit based on factors such as years of service and earnings. These benefits are legally binding components of labor contracts and cannot be easily altered or eliminated by employers without union agreement.
In contrast, benefits such as merit pay, individual bonuses, and even 401(k) plans are more commonly used in nonunionized environments and are often discretionary or subject to market performance. Dessler explains that many employers have shifted away from guaranteed pensions for nonunion employees due to cost and risk, while unions continue to protect these benefits for their members.
Thus, the benefit that is typically more secure for unionized workers isguaranteed pensions.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Labor Relations and Employee Benefits
74. Frage
What can encourage desired behaviors from employees when implementing organizational action plans by providing key details on how well the employees are fulfilling their job duties?
Antwort: D
Begründung:
Performance metrics are quantitative measures used to assess how well employees are fulfilling their job duties. They provide specific details on various aspects of job performance, such as productivity, quality, efficiency, and adherence to deadlines. By tracking these metrics, managers can identify areas where employees excel and where they may need additional support or training. Performance metrics help in setting clear expectations, providing feedback, and aligning employee performance with organizational goals. They are essential for implementing organizational action plans as they ensure that employees' behaviors and outcomes are aligned with the desired objectives.
References
* Kaplan, R. S., & Norton, D. P. (1996). "The Balanced Scorecard: Translating Strategy into Action." Harvard Business Review Press.
* Armstrong, M. (2021). "Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance." Kogan Page.
75. Frage
What is a benefit of wellness programs for both employers and employees?
Antwort: C
Begründung:
Wellness programs are organizational initiatives designed to promote employees' physical and mental well- being through activities such as fitness programs, stress management, health screenings, and lifestyle education. According toHuman Resource Management, 16th Editionby Gary Dessler, a key benefit of wellness programs for both employers and employees isimproved employee morale.
From the employee perspective, wellness programs demonstrate that the organization values their health and quality of life, which increases job satisfaction, motivation, and organizational commitment. Employees who feel supported are more engaged and experience lower stress levels. From the employer perspective, improved morale often leads to reduced absenteeism, lower turnover, and higher productivity.
Dessler notes that while wellness programs may also contribute to long-term cost savings related to healthcare and insurance, they do not eliminate the need for health insurance nor are they designed to build technical skills or directly influence promotions. Their primary shared benefit lies in fostering a healthier, more positive, and more engaged workforce.
Thus, the correct answer isimproving employee morale.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Employee Health and Safety and Employee Benefits
76. Frage
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