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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Communications Cloud Accredited Professional (AP) Exam |
| Exam Number: | Salesforce-Communications-Cloud-AP |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 75 |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Communications Cloud Salesforce Industry Cloud Credentials Salesforce OmniStudio Consultant |
| Exam Format: | Multiple Select, Multiple Choice |
| Recommended Training: | Salesforce Trailhead - Communications Cloud OmniStudio Learning Modules |
| Exam Registration: | Salesforce Credentials Registration |
| Sample Questions: | Salesforce Salesforce-Communications-Cloud Sample Questions |
| Exam Way: | Online proctored exam via Salesforce authorized testing provider |
| Pre Condition: | Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/accredited-professional |
>> Salesforce-Communications-Cloud Actual Test Pdf <<
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NEW QUESTION # 78
An ABC telecom customer requested a change to their existing services which resulted in new set of assets.
At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
Answer: D
Explanation:
To manage the lifecycle of assets over time, including changes to services and contracts, the Subscription object (D) in Salesforce Communications Cloud is most appropriate. This object tracks the customer ' s subscribed services, including any changes or modifications, providing a comprehensive view of the asset lifecycle.References:Salesforce Communications Cloud documentation on the Subscription object and asset lifecycle management.
NEW QUESTION # 79
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
Answer: A,C
Explanation:
To accommodate a request for a negotiated price, designing a quoting flow that includes a price negotiation and discount approval process (B), and managing opportunities with a flow to convert them to quotes (D), are crucial. This ensures that UT can efficiently manage custom pricing requests within the Communication Cloud environment.References:Salesforce CPQ and Sales Cloud documentation on quoting and opportunity management.
NEW QUESTION # 80
Unified communication is dependents on a large number legacy system that works in virtual product silos.
Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?
Answer: B,D,E
Explanation:
When planning a migration strategy, especially in a complex system landscape, it ' s crucial to understand the data sources (A), the tools and databases for migration (C), and the quality, structure, and frequency of data migration (E). These factors directly impact the technical approach to migration, ensuring that the strategy is realistic, efficient, and aligned with business goals.References:Best practices for system migration in Salesforce, focusing on data integrity, migration tools, and data quality assessment.
NEW QUESTION # 81
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
Answer: B,C
Explanation:
In designing the commercial catalog to manage performance with high cart numbers, keeping the number of product attributes low and avoiding large picklists (A), and limiting complex product hierarchies and advanced rules like AutoAdd or AutoRemove (C) are crucial. These practices help maintain system performance by simplifying the product structure and reducing the processing required during CPQ and order management operations.References:Salesforce CPQ and Order Management best practices for product catalog design.
NEW QUESTION # 82
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
Answer: D
NEW QUESTION # 83
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