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| Section | Objectives |
|---|---|
| Solution Design & Consulting | - Industry Solution Design
|
| Integration & Data Management | - Data and Integration Patterns
|
| Omnistudio Fundamentals | - Omnistudio Concepts & Architecture
|
>> Technical OmniStudio-Consultant Training <<
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NEW QUESTION # 93
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
Answer: D
Explanation:
Explanation
The combination that the consultant should use in designing the solution is OmniScript and Navigate. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use an OmniScript to display the mobile plans for the Customer 360° console application. A Navigate action is a button or a link that can redirect the user to another web page or URL. The consultant can use Navigate actions to add the following actions to the FlexCard: start a process to retrieve plan consumption data, create a new case, open a promotions web page, and change the SIM card
NEW QUESTION # 94
A financial services client requires a view of the customer ' s " Financial Accounts " that aggregates data from Banking, Insurance, and Investment silos. This view must be available on a mobile device.
Which OmniStudio component is architecturally suited for this aggregated, mobile-responsive view?
Answer: D
Explanation:
Flexcards are specifically intended to provide contextual, at-a-glance information in responsive user interfaces. They can expose information originating from Salesforce and external systems and can incorporate child Flexcards when several data sources must appear within a unified experience. Salesforce also documents that Flexcards can be deployed across devices and channels, including mobile devices, Lightning pages, and Experience Cloud. An Integration Procedure can supply or aggregate the underlying data but does not itself provide the presentation layer. A Data Mapper Transform reshapes data rather than rendering a user interface, while an OmniScript is optimized for guided interactions rather than primarily displaying aggregated read- only information. Therefore, a Flexcard is the appropriate presentation architecture for an aggregated Financial Accounts view that must remain responsive across mobile and desktop devices.
NEW QUESTION # 95
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?
Answer: A
Explanation:
Explanation
The FlexCard design solution that the consultant should recommend is to add a menu element and include all the actions. A menu element can display a list of actions in a dropdown menu, with icons and labels for each action. The consultant can use a menu element to show all the 8 actions in the FlexCard, without overloading it with buttons or links. This will improve the user experience and the design of the FlexCard
NEW QUESTION # 96
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
Answer: D
Explanation:
Explanation
The data source that is needed when using the TypeAhead element is DataRaptor Extract Action. A TypeAhead element is an element that can display a list of suggestions for the user to select from, as they type in a text field. A DataRaptor Extract Action is an action that can retrieve data from a Salesforce object or invoke a Salesforce API, using SOQL queries or Apex methods. The consultant can use a DataRaptor Extract Action as a data source for the TypeAhead element, to get the contact names from Salesforce and display them as suggestions
NEW QUESTION # 97
A consultant needs to design an OmniScript to capture the following information:
* Select one payment method from a list of options
* Enter the address information with autocomplete
* Enter a phone number
Which OmniScript elements should be used to capture this information?
Answer: A
Explanation:
The correct OmniScript elements to capture the information are Select, TypeAhead, and Number. Select allows the user to choose one option from a list of values, TypeAhead provides autocomplete suggestions for address fields, and Number validates that the input is a numeric value. Radio, Multi-Select, and Checkbox are not suitable for single selection scenarios. Geolocation is not an OmniScript element, and Telephone is not a valid data type for phone numbers.
NEW QUESTION # 98
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