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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Education Data Architecture (EDA)22%- EDA data model, standard and custom objects
- Relationships, data integrity, extending EDA
- Data migration and integration considerations
Topic 2: Implementation Strategies and Best Practices18%- Configuration vs customization
- Change management and adoption
- Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize
Topic 3: Integration and Data Management16%- Data quality, deduplication, governance
- External systems and third-party apps
- Integration methods and tools
Topic 4: Domain Expertise18%- Education Cloud capabilities and use cases
- Recruitment, admissions, student experience, advancement, alumni relations
- Education industry processes and needs
Topic 5: Solution Design19%- Security, sharing, and access design
- Design scalable, maintainable solutions
- Account and contact models for education
Topic 6: Analytics and Reporting7%- Reports, dashboards, and analytics for education
- Leverage Salesforce reporting features

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Salesforce Certified Education Cloud Consultant Sample Questions (Q12-Q17):

NEW QUESTION # 12
The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems.
Which solution should the consultant recommend?

Answer: B

Explanation:
Data Integration and Analysis:
Data Cloud (formerly known as Salesforce Customer 360 Data Manager) is designed for ingesting, harmonizing, and analyzing data from multiple sources.
It provides a centralized platform to manage batch data from Education Cloud and other systems.
Capabilities of Data Cloud:
Data Ingestion: Ability to import data from various sources including Education Cloud, ERP systems, and other databases.
Data Harmonization: Standardizes and merges data to create a unified view.
Data Analysis: Offers tools to analyze and visualize the harmonized data for insights.
Implementation Steps:
Enable Data Cloud: Work with Salesforce support to enable Data Cloud for your org.
Configure Data Sources: Set up connections to the various data sources.
Define Data Models: Create data models to harmonize data from different systems.
Setup Data Integration: Configure data integration processes to regularly ingest and update data.
Analyze Data: Use Data Cloud's analytics tools to generate insights from the unified data.
Reference:
Salesforce Documentation: Salesforce Data Cloud


NEW QUESTION # 13
The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.
Which solution should a consultant recommend?

Answer: A

Explanation:
A third-party app can provide a solution for managing volunteer events, such as Volunteerforce or HandsOn Connect, which are available on the AppExchange. Event Monitoring is a feature that tracks user activity and performance, not volunteer events. Process Builder is a tool that automates business processes, not event management. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/volunteer-management-basics
https://help.salesforce.com/s/articleView?id=sf.event_monitoring.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5


NEW QUESTION # 14
A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.
Which objects should the consultant include in the report?

Answer: A

Explanation:
Term Grades with Contact is the object that the consultant should include in the report to show the people who earned high final scores in the Intro to Civil Engineering class. Term Grades is an object that stores the grades that a student receives for a course offering in a specific term. Contact is an object that stores the personal information of a student. Program Enrollment with Contact, Education History with Account, and Course Connections with Academic Program are not objects that can show the final scores of a class in EDA. Reference:
https://powerofus.force.com/s/article/EDA-Data-Dictionary
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create.htm&type=5


NEW QUESTION # 15
A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate list views.
Which feature should the consultant use to resolve the issue?

Answer: A

Explanation:
The consultant should use a custom index to resolve the issue of taking a long time to search and generate list views for the large online university's Salesforce environment that has a large volume of records and uses EDA. A custom index is a feature that allows users to create an index on a field that is not indexed by default, such as a custom field, a long text area field, or a multi-select picklist field. A custom index can help improve the performance and speed of queries and list views that use the indexed field as a filter. The consultant should identify the fields that are frequently used in searches and list views, and request Salesforce Support to create a custom index on them. MuleSoft Anypoint Platform, Data Loader error logs, and Table-Driven Trigger Management are not features that can resolve the issue of taking a long time to search and generate list views for the large online university's Salesforce environment that has a large volume of records and uses EDA. Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_index.htm&type=5
https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large_data_volumes_bp/ldv_deployments_infrastructure_indexes.htm


NEW QUESTION # 16
A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class and midyear grades.
Which two objects should the consultant use to address these requirements?
Choose 2 answers.

Answer: A,D

Explanation:
Term Grade and Attendance Event are two objects that the consultant should use to address the requirements of tracking student absences from class and midyear grades. Term Grade is an object that stores the grades that a student receives for a course offering in a specific term. Attendance Event is an object that stores information about a student's attendance or absence for a course offering or a course connection. Behavior Involvement and Program Enrollment are not objects that can track student absences from class and midyear grades. Reference:
https://powerofus.force.com/s/article/K12-Architecture-Kit-Data-Dictionary
https://powerofus.force.com/s/article/K12-Architecture-Kit-Term-Grades
https://powerofus.force.com/s/article/K12-Architecture-Kit-Attendance


NEW QUESTION # 17
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