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Salesforce Sales-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Account and Contact Management	12%	- Account hierarchy and relationships - Contact management best practices
Sales Cloud Configuration	16%	- Sales processes and workflows - Sales Cloud features and customization
Practical Application of Sales Cloud Expertise	33%	- Sales Cloud implementation strategies - Scalability and maintainability - Customer success and solution delivery
Opportunity Management	17%	- Forecasting and quota management - Opportunity stages and pipeline management
Sales Cloud Analytics	10%	- Reports and dashboards for sales - Sales metrics and KPIs
Lead Management	12%	- Lead scoring and routing - Lead qualification and conversion

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q114-Q119):

NEW QUESTION # 114
A consultant is scoping a new Sales Cloud implementation and needs to determine data volumes, integrations, and user roles before configuring the org. Which phase does this activity belong to?

A. User Acceptance Testing (UAT)
B. Post-go-live support
C. Discovery/Planning phase

Answer: C

NEW QUESTION # 115
Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales. Which action should help support the sales teams?

A. Create a dashboard that displays the most sales closed by region using charts to show sales in green and lost opportunities in red.
B. Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.
C. Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.

Answer: C

NEW QUESTION # 116
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account. Which recommendation meets this requirement?

A. Reference the revenue totals on the parent accounts in the Account Hierarchy view.
B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
C. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.

Answer: C

NEW QUESTION # 117
Cloud Kicks wants sales reps to see product recommendations and next-best-action suggestions based on historical opportunity data using AI. What should the consultant recommend?

A. Einstein Opportunity Scoring and Einstein Recommendations
B. Static dashboards
C. A custom report

Answer: A

NEW QUESTION # 118
Cloud Kicks has just deployed all of its configurations. The admin wants to build a new process using objects that were deployed. Which best practice should a consultant recommend to the admin?

A. Build in a Developer sandbox and test changes in a test release environment.
B. Build in a test release environment end test changes In a Partial Copy sandbox.
C. Build in a Partial Copy sandbox and test changes in the staging environment.

Answer: C

NEW QUESTION # 119
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