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| Section | Objectives |
|---|---|
| Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
| Reporting and Analytics | - Healthcare reporting and dashboards - Tracking outcomes and operational insights |
| Integration and Interoperability | - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) - Integration with EHR systems and external healthcare systems |
| Care Coordination and Care Plans | - Care team collaboration and task management - Care plan creation and lifecycle management |
| Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
| Security, Compliance, and Privacy | - HIPAA-related considerations in Salesforce Health Cloud - Data access controls, sharing models, and consent management |
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NEW QUESTION # 31
Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.
Answer: A,B,C
Explanation:
According to the Salesforce documentation, the following capabilities of provider search would a customer service agent use to help prospective and returning patients find the right provider:
Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of search experience. The provider search allows customer service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.
Use provider search in an authenticated community page. The provider search allows customer service agents to use provider search in an authenticated community page where they can log in with their credentials and access more features and information than an unauthenticated community page.
Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or facilities. This helps them find the most relevant information quickly and easily.
NEW QUESTION # 32
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
Answer: B
Explanation:
Salesforce Surveys is the best solution for moving existing PROMs surveys to Health Cloud. It allows for question banks and version control for this standardized survey.
NEW QUESTION # 33
Anew user story requires an OmniScript to update an existing field on a custom SObject.
Which two components should a consultant use to satisfy the requirement?
Choose 2 answers
Answer: C,D
NEW QUESTION # 34
A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value.
Which prebuilt feature should a consultant recommend the payer leverage?
Answer: A
Explanation:
Step 1: Requirement Analysis
* The payer wants to use predefined rules for prior authorization request reviews, seeking out-of-the- box Health Cloud functionality for speed to value.
Step 2: Health Cloud Prior Authorization and Rules Engine
The Expression Set Templates in Health Cloud provide a prebuilt, configurable framework to automate and standardize prior authorization request reviews. These templates contain reusable logic and criteria that can be easily tailored and applied to common authorization scenarios.
Extract:
"Use Health Cloud's prebuilt Expression Set Templates to accelerate prior authorization configuration. These templates enable payers to implement standardized review criteria and automate decision logic without building rules from scratch." Administer Health Cloud - Utilization Management and Expres sion Sets
* Integration Procedures , FlexCards , and OmniScript Templates are OmniStudio tools for integration, UI, and guided processes, but Expression Set Templates are the feature specifically designed for rules automation in Utilization Management.
NEW QUESTION # 35
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system.
Which Health Cloud API should a consultant recommend?
Answer: C
Explanation:
Step-by-Step
Requirement:
External provider needs access to patient allergy information.
Interoperability API:
Salesforce Health Cloud provides FHIR-based Interoperability APIs that expose clinical data, including AllergyIntolerance resources.
"Use the Health Cloud Interoperability API (FHIR R4) to retrieve AllergyIntolerance resources and other clinical data for a patient."
- Health Cloud Interoperability API Guide
Other Options:
Clinical Summary Healthcare API: Provides a summary but not structured, granular allergy data.
AllergyMedication API: Not a standard Salesforce API.
Patient Healthcare API: Broader resource, but allergies specifically are available through the Interoperability API.
Reference:
Health Cloud Interoperability API Guide
NEW QUESTION # 36
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