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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Configure emergency calling policies
  • 3. Manage emergency calling licenses
  • 4. Configure emergency locations
- Configure and manage PSTN connectivity
  • 1. Configure Direct Routing
  • 2. Configure Teams Calling Plans
  • 3. Configure Operator Connect
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure voice routing policies
- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure call hold music
  • 3. Configure caller ID policies
  • 4. Configure calling policies
  • 5. Configure location-based routing
Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Plan for Teams Phone deployments
  • 3. Configure emergency calling policies
  • 4. Configure call queues and auto attendants
  • 5. Configure Teams Phone policies
- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for webinars and town halls
  • 3. Configure meeting policies
  • 4. Plan for Teams meetings and live events
  • 5. Plan for Microsoft Teams Rooms
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Plan and configure network settings for media traffic
  • 3. Plan for network bandwidth requirements
  • 4. Implement quality of service (QoS)
  • 5. Configure network ports and protocols
Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Use Teams Admin Center for diagnostics
  • 3. Troubleshoot audio/video issues
  • 4. Analyze meeting usage reports
  • 5. Monitor Teams Rooms health
- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Analyze usage reports
  • 3. Generate call quality reports
  • 4. Use Teams Admin Center reports
- Monitor and troubleshoot Teams Phone
  • 1. Monitor call quality
  • 2. Troubleshoot call issues
  • 3. Analyze call analytics
  • 4. Monitor SBC health
  • 5. Use Call Quality Dashboard (CQD)
- Manage compliance and security
  • 1. Manage security and compliance for Teams Phone
  • 2. Configure compliance recording
  • 3. Configure recording policies
  • 4. Configure information barriers
  • 5. Configure retention policies for calls and meetings
Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage live event policies
  • 3. Configure event group roles
  • 4. Manage attendee engagement features
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams certified devices
  • 2. Configure Teams panels
  • 3. Configure Teams Rooms accounts
  • 4. Manage Teams Rooms devices
  • 5. Plan for Microsoft Teams Rooms
- Configure and manage meeting experiences
  • 1. Configure meeting templates
  • 2. Configure audio conferencing
  • 3. Manage meeting policies
  • 4. Configure meeting settings
  • 5. Configure live captions and transcription

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q255-Q260):

NEW QUESTION # 255
Case Study 2 - Contoso
Overview
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers run Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 E3 licenses.
Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1-Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the networks by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connects to a Primary Rate Interface (PRI) in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID or returns.aa@contoso.com.
Requirements
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
During the limited pilot, the media path must be optimized.
Media flow for the remote sales team users must be optimized.
All sales team users require inbound toll-free audio conferencing.
Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
You need to validate the limited pilot has been optimized on the technical requirements.
What should you use?

Answer: D

Explanation:
https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-network- connectivity?view=o365-worldwide


NEW QUESTION # 256
You have a Microsoft 365 E3 subscription that uses Microsoft Teams.
You need to ensure that users can configure call queues and auto attendants by using the Teams client. The solution must minimize costs.
Which two licenses should you assign to each user? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: A,E

Explanation:
To configure call queues and auto attendants in the Microsoft Teams client using the Queues app, the user needs both a Microsoft Teams Phone license and a Microsoft Teams Premium license. These licenses, when assigned to an authorized user, enable access to the Queues app, which provides extended configuration and reporting features for voice applications like call queues and auto attendants directly within the Teams client.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/aa-cq-authorized-users


NEW QUESTION # 257
You have a Microsoft Teams Rooms on Windows system in a local conference room. The system is NOT joined to Active Directory.
You need to ensure that the system can be managed by using RDP.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 258
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?

Answer: A

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge


NEW QUESTION # 259
Your company uses Microsoft Teams live events.
You assign the Producer role to a user named User1 for an upcoming live event.
What action can User1 perform?

Answer: D

Explanation:
https://support.microsoft.com/en-us/office/schedule-a-live-event-in-microsoft-teams-7a9ce97c- e1cd-470f-acaf-e6dfc179a0e2


NEW QUESTION # 260
......

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