Expertly-Researched Apple Apple-Device-Support PDF Questions from Itcertking

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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:SUP-2025
Exam Format:Multiple Choice (Multiple Select), Multiple Choice (Single Select)
Certificate Validity Period:Not officially specified
Exam Duration:120 minutes
Passing Score:75%
Available Languages:English
Real Exam Qty:Approximately 80
Related Certifications:Apple Certified Support Professional
Exam Price:$149 USD
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored exam through Pearson VUE.
Pre Condition:No formal prerequisites. Apple recommends hands-on experience supporting iPhone, iPad, and Mac devices and completing the free Apple Device Support training.
Official Syllabus URL:https://training.apple.com/certification

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 2
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 3
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 4
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 5
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 6
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 7
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 8
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.

Apple Device Support Exam Sample Questions (Q155-Q160):

NEW QUESTION # 155
What does Find My use to locate lost or missing devices?

Answer: A

Explanation:
Find My uses Bluetooth signals from nearby Apple devices to locate lost or missing devices, even when they're offline. This feature is called Find My network, and it creates a secure and anonymous network of hundreds of millions of Apple devices that can help find each other. When you mark your device as lost, it sends out a secure Bluetooth beacon that can be detected by other Apple devices nearby. Those devices relay the location of your device to iCloud so you can see it on a map. Find My network respects your privacy and does not reveal any personal information or location data to anyone. Find My also uses Wi-Fi and cellular data to locate devices that are online and have Location Services enabled. References: Find My network overview - Apple Support, Locate a device in Find My on iPhone - Apple Support


NEW QUESTION # 156
Use this image to answer the question.

How do you get to this screen on iPhone?

Answer: A

Explanation:
The image shows the Emergency SOS screen on an iPhone, which allows you to quickly call emergency services and access your Medical ID. To get to this screen, you need to press and hold the side button and one of the volume buttons until the Emergency SOS slider appears. This works on iPhone 8 and later models. If you continue holding the buttons, a countdown will begin and an alert will sound. At the end of the countdown, your iPhone will automatically call emergency services. Alternatively, you can swipe right on the Emergency SOS slider to call emergency services immediately. You can also tap the Medical ID button to view or share your medical information, or the cancel button to exit the screen. References : 1 Use Emergency SOS on your iPhone - Apple Support 2 How to trigger Emergency SOS on your iPhone (and shut it off) - iMore


NEW QUESTION # 157
How can you enlarge the view on your Mac using an accessibility feature?

Answer: D

Explanation:
TheZoomaccessibility feature on macOS enlarges the screen view, making content larger for better visibility.
Found inSystem Settings > Accessibility > Zoom, it offers options like full-screen zoom,picture-in-picture, or split-screen magnification, activated via keyboard shortcuts (e.g., Option-Command-8) or a trackpad gesture.
* Option A (Increase Transparency) adjusts UI clarity, not size.
* Option B (Zoom) is the correct feature for screen enlargement.
* Option C (Assistive Touch) is an iOS feature, not macOS.
* Option D (Magnifier) exists on iOS/iPadOS, not as a distinct macOS feature (Zoom serves this purpose).
Details are in Apple's "Use Zoom on your Mac" (support.apple.com/HT210978).


NEW QUESTION # 158
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

Answer: B


NEW QUESTION # 159
What should you use to reset your Mac to factory settings in macOS?

Answer: C

Explanation:
On supported Mac computers, Erase Assistant provides Apple's standard method for returning the Mac to factory settings without manually erasing and reinstalling macOS. In System Settings, go to General > Transfer or Reset > Erase All Content and Settings. This launches Erase Assistant, which signs the user out of Apple services, turns off Find My and Activation Lock, removes installed apps, user accounts, data, and settings, and prepares the Mac for Setup Assistant. Therefore, option D is correct. Safe mode is used primarily for troubleshooting startup and software issues. Recovery Assistant performs recovery-related operations but is not the standard factory-reset utility. Apple Configurator can perform specialized revive and restore operations but is unnecessary when Erase All Content and Settings is supported and available directly in macOS.


NEW QUESTION # 160
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