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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Fundamental principles and concepts of an environmental management system | 15% | - Concepts of EMS and process approach - Principles of environmental management - Continual improvement and sustainability |
| Topic 2: Fundamental audit concepts and principles | 15% | - Audit principles and ethics - Roles and responsibilities in auditing - Independence, objectivity and evidence-based approach |
| Topic 3: Environmental management system requirements (ISO 14001:2015) | 25% | - Performance evaluation and improvement - Planning and risk management - Context of the organization - Leadership and commitment - Operation and control - Support and resources |
| Topic 4: Conducting an ISO 14001 audit | 15% | - Collecting and verifying audit evidence - Generating audit findings and observations - Opening meeting and communication |
| Topic 5: Preparing an ISO 14001 audit | 15% | - Audit planning and resource allocation - Document review and preparation of checklist - Defining audit objectives, scope and criteria |
| Topic 6: Managing an ISO 14001 audit program | 5% | - Monitoring and improving audit program - Planning and implementing audit program |
| Topic 7: Closing an ISO 14001 audit | 10% | - Closing meeting and reporting - Evaluating findings and forming conclusions - Follow-up and corrective action verification |
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質問 # 51
You are the audit team leader of a third-party initial certification audit to ISO 14001 for two days of audit.
This is the first time you lead an audit, and a second member of the team is a qualified audit team leader who will evaluate your performance as the audit team leader.
During lunch on the second day, you are informed that the second member of the audit team will have to leave the audit due to personal problems but could return the following day.
What would you do? Select the best two options.
正解：C、D
解説：
The best actions are F and A .
F). Urgently contact the certification body and explain the situation - Correct This is the first and most important action. In a third-party certification audit, the certification body controls the audit programme, audit team appointment, audit duration, audit competence, and certification process. If a team member leaves unexpectedly, especially where that person is also evaluating a first-time audit team leader, the certification body must be informed immediately so it can decide how the audit should proceed.
A). Ask the auditee if they could accept to extend the audit till the following day - Correct Because the second auditor could return the next day, extending the audit is a practical solution, provided the certification body agrees. This helps ensure the planned audit activities, required audit time, audit team competence, and evaluation of the audit team leader can still be completed properly.
The other options are not the best responses:
B is too extreme. The audit does not need to be cancelled immediately if it can be completed by adjusting the plan with certification body approval.
C is not appropriate without certification body approval, because continuing alone may reduce planned audit coverage and affect audit team competence or required audit duration.
D is not sufficient because the auditee cannot decide whether the certification audit can continue with a changed audit team.
E is less suitable than F because you should first explain the full situation to the certification body. The certification body may then decide whether a replacement audit team leader is needed, whether the audit should be extended, or whether another action is required.
Therefore, the correct selected options are A and F .
質問 # 52
You are conducting a Stage 2 certification audit of VitalSpark, a pharmaceutical organisation manufacturing vitamins and other healthcare medicines.
In a separate area in the centre of their large site, a supplier produces oxygen supplies piped directly into the manufacturing processes of VitalSpark. They also deliver oxygen in bulk tankers to other customers. When you review the environmental aspects register, you find that the only environmental aspect recorded for this arrangement relates to the heavy goods vehicles of the supplier transiting the site.
You ask the EMS Manager about the environmental consequences to VitalSpark of this arrangement and are told that they are not significant since the supplier has its own services for water, sewage, waste and energy.
The EMS Manager tried unsuccessfully to communicate with the supplier who is located inside the VitalSpark site and outside the scope of the EMS.
After gathering more evidence, you note down findings against several clauses of ISO 14001. Determine which three of the findings stated are non-conformities.
正解：A、D、H
質問 # 53
A key audit process is the way auditors gather information and determine the findings ' characteristics. Put the actions in the correct order to complete this process.
正解：
解説：
Explanation:
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This sequence is derived from ISO 19011:2018 - Guidelines for Auditing Management Systems, which is used in conjunction with ISO 14001:2015 by auditors. Specifically, the audit process steps during the " conducting the audit " phase include:
Determining the source of information (Clause 6.4.5): Includes documents, interviews, records, and observations.
Collecting data by sampling (Clause 6.4.6): Sampling helps in managing resources and gathering relevant evidence effectively.
Gathering audit evidence (Clause 3.8): Audit evidence is the data collected and verified to support findings.
Evaluating against audit criteria (Clause 3.9): Evidence must be evaluated against standards such as ISO
14001 requirements, internal policies, etc.
Developing audit findings (Clause 6.4.9): Conclusions regarding conformance, nonconformance, and opportunities for improvement.
Review of findings (Clause 6.4.10): Cross-verification and validation before finalizing results.
Audit conclusions (Clause 6.4.11): Final statements summarizing the audit based on findings.
This structured process ensures audits are performed impartially, with verifiable, evidence-based outcomes that contribute to continual improvement.
Reference:
ISO 19011:2018, Clauses 6.4.5 to 6.4.11
ISO 14001:2015, Clause 9.2 - Internal audit requirements
質問 # 54
An organisation has the following environmental policy document displayed in the reception area:
" This organisation is committed to providing electric cables to customers ' requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required the policy shall be communicated to all interested parties. " Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.
正解：B、D、E
質問 # 55
As a third-party auditor, you are leading a surveillance audit of ABC, an organisation that designs and manufactures a wide range of electric home appliances.
The first interview of the audit is with the Design Manager (DM). This was not your original plan, but the DM had to leave ABC as soon as the interview was over, and you agreed to see her first.
You: Reviewing the list of significant environmental aspects, I did not see any related to the use of the products by customers or their final disposition.
DM: We identified those aspects, but when determining their significance, none of those aspects was significant. You can see here the related documented information.
Considering that you have just started the audit and would need to interview other ABC personnel, which six of the following issues would provide you with further information on the answer given by the Design Manager?
正解：A、D、H、J、K、L
解説：
In accordance with ISO 14001:2015 Clause 6.1.2 (Environmental aspects), when identifying environmental aspects and determining significance, an organization must consider a life-cycle perspective, including product use and end-of-life treatment.
To corroborate and investigate the Design Manager ' s assertion that product use and disposal aspects were determined non-significant, an auditor must pursue audit trails across related system processes:
* Applicable legal requirements (Option B): Check compliance obligations regarding product energy efficiency (e.g., Eco-design rules) or disposal directives (e.g., WEEE/RoHS).
* Provision of information to customers (Option D): Evaluate operational controls (Clause 8.1) regarding user instructions for energy use and end-of-life handling.
* Identification of requirements of interested parties (Option E): Examine customer and regulatory expectations regarding product footprint under Clause 4.2.
* Scope of the EMS (Option H): Verify under Clause 4.3 if product use and end-of-life life-cycle stages are included in system boundaries.
* End-of-life disposal by customers (Option J): Evaluate actual life-cycle considerations for product recycling, re-use, or hazardous material recovery.
* Criteria to assign significance to impacts (Option L): Inspect the evaluation methodology (Clause
6.1.2) to determine whether criteria were objectively and consistently applied.
General operational topics like internal audits, management reviews, safety committee minutes, or general roles do not provide direct evidence regarding product life-cycle significance determinations.
References: ISO 14001:2015 Clause 6.1.2 (Environmental aspects), Clause 8.1 (Operational planning and control), Annex A.6.1.2 (Life-cycle perspective), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Auditing Life-Cycle Aspects).
質問 # 56
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どんな困難にあっても、諦めないです。ISO-14001-Lead-Auditor試験は難しいと言えば、解決法があります。解決法はISO-14001-Lead-Auditor問題集は購入することです。ISO-14001-Lead-Auditor問題集の的中率が高くて、多くの人はISO-14001-Lead-Auditor試験に合格しました。ISO-14001-Lead-Auditor問題集の特徴は便利で使い安いです。そして、短い時間で勉強し、ISO-14001-Lead-Auditor試験に参加できます。もし、あなたもISO-14001-Lead-Auditor問題集を購入すれば、試験に合格できますよ。
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