Types Of SAP C_C4HCX Exam Practice Test Questions

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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Campaign management - Marketing automation strategies - Customer segmentation
Topic 2: SAP Integration Suite	11-20%	- Cloud Integration capabilities - API Management - Integration strategy and architecture - Open Connectors
Topic 3: Extensibility in SAP CX Solutions	11-20%	- Low-code/No-code development (SAP Build) - Side-by-side extensibility using SAP BTP - In-app extensibility
Topic 4: Managing Clean Core	<=10%	- Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions
Topic 5: The Intelligent Enterprise	<=10%	- SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes
Topic 6: SAP Customer Data Solutions	11-20%	- Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation)
Topic 7: SAP Sales Cloud and SAP Service Cloud	11-20%	- Integration with back-end systems - Service ticket workflows - Sales process configuration
Topic 8: SAP Commerce Cloud	11-20%	- Order management - Commerce solution architecture - Storefront and catalog management

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q20-Q25):

NEW QUESTION # 20
What are some of the Generative Al features available in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

A. Account Synopsis
B. Lead Booster
C. Call Lists Generator
D. Lead Scoring
E. Email Draft Recommender

Answer: A,B,E

NEW QUESTION # 21
What do opportunity revenue splits allow you to do when using SAP Sales Cloud?
Note: There are 2 correct answers to this question.

A. They allow you to split the revenue from a sales opportunity between sales employees and external partners.
B. They allow you to see how much each revenue partner contributes to an opportunity.
C. They allow you to see how much each employee in the sales unit contributes to an opportunity.
D. They allow you to split the revenue from a sales opportunity between sales employees.

Answer: C,D

NEW QUESTION # 22
You are about to perform a deployment in SAP Commerce Cloud Portal.
Before proceeding, which elements must you set values for?
Note: There are 3 correct answers to this question.

A. Target Environment
B. Restore Mode
C. Deployment Mode
D. Source Data
E. Platform Update Mode

Answer: A,C,E

NEW QUESTION # 23
How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud?
Note: There are 2 correct answers to this question.

A. They can assign a different team to the case.
B. They can escalate the case.
C. They can modify the Resolution Due On field.
D. They can change the service level determination rules.

Answer: A,B

NEW QUESTION # 24
Which objects are enabled for MS Teams integration in SAP Sales Cloud?
Note: There are 3 correct answers to this question.

A. Opportunities
B. Contracts
C. Leads
D. Sales Orders
E. Sales Quotes

Answer: A,C,E

NEW QUESTION # 25
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