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Salesforce ALS-Con-201 Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Agentforce Life Sciences Consultant
Exam Number:	Als-Con-201
Related Certifications:	Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant
Passing Score:	63%
Available Languages:	English
Real Exam Qty:	60
Exam Price:	$200 USD
Certificate Validity Period:	2 years
Exam Duration:	105 minutes
Exam Format:	Multiple Choice, Multiple Select
Sample Questions:	Salesforce ALS-Con-201 Sample Questions
Exam Way:	Online proctored exam
Pre Condition:	Recommended: Salesforce Certified Administrator and Salesforce Certified Sales Cloud Consultant certifications; experience with Salesforce Health Cloud
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/agentforce lifes sciences consultant

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Salesforce ALS-Con-201 Exam Syllabus Topics:

Topic	Details
Topic 1	Foundations and Administration: Covers core system setup including account and territory configuration, mobile app management, security, consent data privacy, intelligent content, and reporting fundamentals for Agentforce Life Sciences.
Topic 2	Sampling Inventory Management: Addresses end-to-end sample management including allocation limits, GxP regulatory compliance, disbursement workflows, inventory audits, and sample reporting dashboards.
Topic 3	Engagement Planning: Focuses on configuring activity plans, managing HCP HCO visit calendars with territory rules, setting up Key Account Management plans, and leveraging Agentforce AI features for optimized planning.
Topic 4	Engagement Execution: Covers the full visit lifecycle including remote engagement capabilities, capturing and sharing medical insights, and managing formal Medical Inquiry processes with HCPs and HCOs.

Salesforce Certified Agentforce Life Sciences Consultant Sample Questions (Q65-Q70):

NEW QUESTION # 65
Choose 1 option.
A sales director at Cumulus Pharma requires the field team to capture shifts in sentiment and competitive threats during interactions with Healthcare Providers (HCPs). These observations must be structured to help the organization identify commercial risks early and deploy mitigation strategies.
Which Agentforce Life Sciences for Customer Engagement feature should an Agentforce Life Sciences Consultant configure?

A. Medical Insights to record competitive intelligence and sentiment as structured data
B. Medical Inquiries to capture the observations and route them to a medical information queue
C. Account Ratings to update the HCP's segmentation score based on the feedback

Answer: A

Explanation:
The correct answer is C because the scenario is asking for structured capture of field observations, sentiment changes, and competitive intelligence gathered during HCP interactions. Salesforce Life Sciences Cloud includes Medical Insights for capturing, analyzing, and sharing insights with medical, R&D, and commercial teams. Salesforce's Life Sciences Cloud pharma materials describe the capability as helping teams detect, capture, analyze, and share medical insights across R&D and commercial teams, while Salesforce Help also provides setup guidance for Medical Insights in Life Sciences Cloud.
Medical Insights is the best fit because the business requirement is not merely to log a question from an HCP. It is to capture structured observations that can reveal commercial risks, such as competitor activity, sentiment shifts, or emerging concerns. These insights can then support early risk identification and mitigation planning.
Option A is incorrect because Medical Inquiries are used to capture, manage, and respond to critical questions from HCPs, including formal inquiries that may require medical information handling. Salesforce describes Medical Inquiries as a way to capture, manage, and respond to critical questions from HCPs. That is different from capturing strategic field insights. Option B is also incorrect because Account Ratings help prioritize or segment accounts, but they are not the structured feature for recording competitive intelligence and sentiment observations. Therefore, Medical Insights is the correct feature.
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NEW QUESTION # 66
Choose 1 option.
A sales operations manager has created a new Immunexis Launch Activity Plan for the year. This plan contains the correct goals and measures, but it is not visible to the San Francisco North sales team. The plan must be explicitly associated with the specific territory node to be active for those users.
Which object should the Agentforce Life Sciences Consultant populate to link the Activity Plan record to the Sales Territory?

A. Territory Activity Plan
B. Territory Plan Assignment
C. Activity Plan Territory

Answer: C

Explanation:
Option A is correct because Activity Plan Territory is the standard object that links an Activity Plan to territory details. Salesforce's Life Sciences Cloud Developer Guide describes ActivityPlanTerritory as representing the territory details associated with an activity plan. This exactly matches the requirement: the Immunexis Launch Activity Plan exists and contains the correct goals and measures, but it must be associated with the San Francisco North territory node so the relevant sales team can see and use it.
Salesforce's Activity Plans data model also lists Activity Plan Territory as one of the included entities, alongside Activity Plan, Territory, Provider Activity Goal, Provider Activity Goal Measure, Product, and Time Period. That confirms Activity Plan Territory is part of the standard Life Sciences Activity Plans architecture for defining, reviewing, and tracking employee activity plans, goals, and progress across territories.
Option B is not correct because "Territory Activity Plan" is not the standard object name used in the Life Sciences Cloud Activity Plans data model. Option C is also incorrect because Territory Plan Assignment relates more naturally to territory-planning assignment concepts, not linking an Activity Plan to a sales territory. Therefore, the consultant should populate Activity Plan Territory to associate the Activity Plan with the San Francisco North territory.

NEW QUESTION # 67
Choose 1 option.
Cumulus Pharma wants its field sales reps to quickly see whether an account is a target account in their assigned territory alongside other key attributes. Using the out-of-the-box Provider Card template, the team needs additional indicators so that targeted accounts display "Target" and non-targeted accounts display "Not Target." How should the Agentforce Life Sciences Consultant configure this requirement?

A. Add a repeater element to a section, bind it to the Targeted Account field from the Provider Account Territory Info source object, and configure filter conditions.
B. Add an item group element to a section, include the Targeted Account field from the Provider Account Territory Info source object, and configure visibility conditions.
C. Add an item group element to a section and apply record-level filters on the Provider Account Territory Info source object to show only targeted accounts.

Answer: B

Explanation:
Option C is correct because the requirement is to display a conditional indicator on the Provider Card based on the Targeted Account field. Salesforce Help states that Provider Cards consolidate account information from scattered objects and fields into a single interface. Salesforce also documents that, in the Provider Card template, admins can use data from Provider Account Territory Information, including the Targeted Account field, to show whether an account is a target account.
The correct pattern is to add an item group element to a section, include the Targeted Account field from the Provider Account Territory Info source object, and configure visibility conditions so the card shows the appropriate label. When the field value indicates that the account is targeted, the card can show "Target." When it is not targeted, a separate condition can show "Not Target." Option A is not correct because applying record-level filters to show only targeted accounts would hide non-targeted accounts rather than displaying both "Target" and "Not Target" states. Option B is not the best answer because a repeater element is used for repeating sets of records; this requirement is a single account-level indicator. Therefore, item group elements with visibility conditions are the right configuration for the Provider Card indicator.
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NEW QUESTION # 68
Choose 1 option.
A field sales rep bulk deletes several planned visits from the calendar for an upcoming week and then notices that two visits still appear on the calendar.
Why are these visits still visible?

A. The bulk delete action applies only to visits that match the selected account list, and the remaining visits are associated with accounts outside that list.
B. Visits where the rep is added as an attendee are currently set to appear on the calendar, so those visits remain visible even though they are managed by a colleague.
C. The bulk delete action was performed from a filtered calendar view, and the remaining visits were not included in the deletion scope.

Answer: B

Explanation:
The correct answer is C because Life Sciences Calendar can display visits where the user is not the owner but is included as an attendee or visitor. Salesforce Life Sciences Visit Management supports adding internal users as visitors to a visit so that colleagues participating in the same HCP interaction can be recorded and the visit can be shared with them. Salesforce also describes Life Sciences Calendar as a place to visualize and prioritize key activities, including visits and other events, and Trailhead explains that reps can view colleagues' visits in shared calendars to coordinate engagement.
In this scenario, the rep bulk deleted several planned visits from their calendar. The two remaining visits are likely not visits owned and managed by the rep. Instead, they are visits owned by another user where the rep is included as an attendee. Because the calendar is configured to show attendee visits, those records continue to appear even after the rep deletes their own planned visits.
Option A is incorrect because the issue is not tied to the selected account list. Option B is plausible for some filtered-calendar behavior, but the key clue is that only some visits remain visible after bulk deletion. The standard Life Sciences explanation is that attendee visits can remain visible because they belong to a colleague and are displayed for collaboration. Therefore, the visits remain because the rep is added as an attendee.
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NEW QUESTION # 69
Choose 1 option.
Cumulus Pharma notices that synchronization transactions have failed, impacting sales users' ability to view recently created records offline in the Agentforce Life Sciences mobile app.
What should an Agentforce Life Sciences Consultant recommend to identify potential synchronization transaction failures?

A. Enable Send Warning Emails for sales users.
B. Leverage Simulation Mode to test transactions.
C. Check Event Monitoring Logs in the Admin Console.

Answer: B

Explanation:
The correct answer is C because Salesforce Life Sciences synchronization management guidance specifically positions Simulation Mode as the tool used to proactively identify and fix potential synchronization problems before they affect end users. Salesforce describes synchronization management as a way to ensure efficient synchronization by resolving errors quickly and using Simulation Mode to find potential problems before they impact users.
In this scenario, sales users are unable to view recently created records offline in the Agentforce Life Sciences mobile app because synchronization transactions have failed. Offline mobile availability depends on successful synchronization between Salesforce and the mobile app. A consultant should therefore recommend testing synchronization behavior in Simulation Mode, because it helps validate whether records, transactions, and configuration changes will synchronize successfully before users rely on them in the field.
Option A is not the best answer because Event Monitoring Logs are broader Salesforce security and activity logs; they are not the recommended Life Sciences-specific mechanism for proactively identifying synchronization transaction failures in the offline mobile synchronization process. Option B is also incorrect because warning emails notify users or administrators after certain conditions occur, but they do not test synchronization transactions or identify potential sync failures before users are affected. Simulation Mode is the most targeted and preventive administrative tool for this issue.

NEW QUESTION # 70
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