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| Section | Weight | Objectives |
|---|---|---|
| Object Manager and Lightning App Builder | 20% | - Object Customization
|
| Productivity and Collaboration | 7% | - Collaboration Tools
|
| Data and Analytics Management | 14% | - Analytics
|
| Workflow and Process Automation | 16% | - Automation Tools
|
| Configuration and Setup | 20% | - Company Settings
|
| Service and Support Applications | 11% | - Customer Support
|
| Sales and Marketing Applications | 12% | - Marketing Features
|
>> Latest Salesforce-Certified-Administrator Exam Questions Vce <<
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NEW QUESTION # 182
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?
Answer: C
Explanation:
Explanation
To update the shipping address on selected orders associated with an account when the shipping address is changed on the account, the administrator should create a screen flow on the account page that lets the reps choose which orders they want to update with the new address. This will give them more control and flexibility over which orders are affected by the change. An autolaunched flow on either object will not allow reps to select specific orders, and may cause unwanted updates or errors. A screen flow on the order page will not be able toupdate multiple orders at once.
References:https://help.salesforce.com/s/articleView?id=sf.flow_build_screen.htm&type=5
NEW QUESTION # 183
Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers
Answer: A,B
Explanation:
Explanation
Case escalation rules are used to escalate cases that have not been resolved within a certain time frame by changing the case owner, sending email notifications, or triggering workflow actions. You can use these actions to alert the appropriate users or groups when a case needs urgent attention or escalation. References:
https://help.salesforce.com/s/articleView?id=sf.customize_caseesc.htm&type=5
NEW QUESTION # 184
The administrator at universal containers has a screen flow that helps users create new leads.
When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.
How should the administrator complete this requirement?
Answer: C
NEW QUESTION # 185
Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.
How should anadministrator meet this requirement?
Answer: A
Explanation:
Explanation
Lightning pages are custom layouts that let you design pages foryour Salesforce org using Lightning App Builder. You can assign different Lightning pages for different apps, record types, and profiles using Lightning page assignments. To meet the requirement of displaying different Lightning pages for Accounts in Sales Console and Service Console, you need to assign Lightning pages as app default for each app.
References:
https://help.salesforce.com/s/articleView?id=sf.lightning_page_overview.htm&type=5https://help.salesforce.com
NEW QUESTION # 186
An administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the administrator use?
Answer: B
Explanation:
Explanation
Flow Builder is a tool that can be used to create an automated way to delete records based on field values.
Flow Builder can create flows that define the logic and actions for deleting records, such as finding records that match certain criteria and deleting them in bulk. Flows can be scheduled to run at regular intervals or triggered by other events or processes. References:
https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_delete.htm&type=5
NEW QUESTION # 187
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