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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Price: | $165 USD |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Real Exam Qty: | 45-55 |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | 1 year (renewal available) |
| Exam Duration: | 120 minutes |
| Exam Format: | Case studies, Short answer, Multiple-choice |
| Available Languages: | English, Korean, Japanese, Chinese (Simplified) |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
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Microsoft MB-240 certification exam is an essential certification for individuals looking to skill up and advance their careers in the field service operations field. By earning this certification, candidates show employers and clients that they have the expertise to effectively manage Dynamics 365 Field Service solutions, automate processes, and ensure customer satisfaction.
The MB-240 Exam is intended for professionals who have experience working with Microsoft Dynamics 365 and are familiar with field service management concepts. You should have a good understanding of the features and functionality of the Field Service application, as well as the ability to configure and customize the application to meet specific business requirements.
NEW QUESTION # 133
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.
Answer: A,B,D
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso- configuration
NEW QUESTION # 134
Your company implemented the Microsoft Dynamics 365 Field Service mobile app.
A dispatcher supervisor asks you to ensure that the booking statuses will match the business processes currently used by the field technicians. You will use out-of-the-box booking statuses to fulfill this need.
In which order should field technicians update their booking statuses? To answer, move all booking status fields from the list of booking status fields to the answer area, and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 135
A dispatcher needs help managing work hours calendar for requirements.
You have the following requirements:
* Add the upcoming holiday calendar for upcoming requirements.
* Add one break time between the shift for 30 mins.
You need to select the correct areas in the image to configure the requirements.
Which two areas should you select? To answer, select the appropriate areas in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 136
You have the Universal Resource Scheduling (URS) security role.
Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer:
Explanation:
1 - Create new Booking Relationship.
2 - Create a new Requirement Relationship.
3 - Publish Customization.
4 - Update the Booking Setup Metadata information.
NEW QUESTION # 137
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task. Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
Answer:
Explanation:
NEW QUESTION # 138
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