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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 2	Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 3	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 4	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 5	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 6	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.

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Salesforce Certified Slack Administrator Sample Questions (Q158-Q163):

NEW QUESTION # 158
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate.
You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)

A. The workspace requires approval from the external partner for new members to join.
B. The workspace requires the new member to request to join.
C. The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.
D. The workspace requires an invitation from the Workspace Admin to join

Answer: A

NEW QUESTION # 159
Which TWO statements are true about workflows? (Choose two.)

A. It is not possible to create a custom workflow for your team in fewer than five clicks.
B. To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
C. It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
D. Workspace Owners and Admins can view all published workflows created by members of their workspaces.

Answer: B,D

Explanation:
Reference:
permissions

NEW QUESTION # 160
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A. Create a new invite-only workspace called "Expenses."
B. Create a new public workspace called "Expenses" with access granted to all employees.
C. Create a private channel called #expense-system-updates with all employees added.
D. Create a public announce-only channel for the expense system.

Answer: C

NEW QUESTION # 161
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?

A. Change the email, and reset the password. Changing the email will end John's Slack session.
B. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
C. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
D. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.

Answer: C

Explanation:
To automatically manage user deactivation:
"If your Identity Provider supports SCIM provisioning, and it is correctly configured with Slack, user deactivation in the IdP will trigger automatic deactivation of the user's Slack account." SCIM ensures seamless deprovisioning. Just-in-Time deactivations (D) are not a Slack feature, and changing the email manually (A) is not secure or scalable.
(Reference: Slack Administration Study Guide - User Deprovisioning with SCIM)

NEW QUESTION # 162
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

A. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
C. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
D. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

Answer: A,C

NEW QUESTION # 163
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