Operations Management Updated Torrent - L5M9 exam pdf & Operations Management Practice questions

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CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Understand the improvement of operations management- Analyse quality management and improvement
  • 1. Quality management approaches (TQM, Six Sigma)
  • 2. Statistical process control
- Analyse operations improvement strategies
  • 1. Lean operations and waste reduction
  • 2. Benchmarking techniques
  • 3. Continuous improvement (Kaizen)
Understand planning and control in operations management- Analyse capacity planning and control
  • 1. Scheduling techniques
  • 2. Aggregate planning
- Analyse inventory planning and control
  • 1. Inventory models and systems
  • 2. Just-in-time and lean principles
- Analyse forecasting and demand management
  • 1. Forecasting methods
  • 2. Demand management approaches
Understand the concept and scope of operations management- Analyse the role and activities of operations management in organisations
  • 1. Definitions of operations and operations management
  • 2. Operations management in different types of organisations
  • 3. The extent of operations management in organisations
- Critically assess the objectives and strategies of operations management
  • 1. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
  • 2. The stages of development of operations strategy
  • 3. From implementing to supporting to driving strategy
  • 4. Top down and bottom up perspectives of operations strategy
  • 5. Order qualifying and order winning objectives
Understand the design of operations management systems- Analyse the design of processes and capacity
  • 1. Capacity planning strategies
  • 2. Process types and layouts
- Analyse the design of goods and services
  • 1. Design for sustainability and lifecycle
  • 2. Product and service design considerations

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CIPS Operations Management Sample Questions (Q82-Q87):

NEW QUESTION # 82
Terrance is an Operations Director at a pharmaceutical company which produces vaccines. He has been made aware of a malfunctioning piece of equipment with a Mean Time between Failures rating of 2 days. What characteristic of the machinery is being measured?

Answer: D

Explanation:
Mean Time between Failures is a measure of reliability- how long does the item last before it breaks down or stops working. P.94


NEW QUESTION # 83
Many companies choose locations for manufacturing facilities in low-cost countries. What is the benefit for a company of doing this?

Answer: D

Explanation:
2 is the correct answer- this is taken from p.54 'site selection'. Option 1 is incorrect because low-cost countries are not located close to customers- products have to be shipped internationally. Option 3 is incorrect as low-cost countries tend to have lower environmental and ethics standards. Option 4 is incorrect because being far from customers isn't a benefit.


NEW QUESTION # 84
Where a company produces many different but similar products, what is this dimension known as?

Answer: A

Explanation:
This is high variety. Variation is about fluctuations in demand. See p.49


NEW QUESTION # 85
Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixed-position layout

Which of the following will you put into box 7?

Answer: C

Explanation:
The correct answers are as follows:


NEW QUESTION # 86
A bread factory is introducing a 'Poka yolk' methodology to reduce defects. What will be the focus of this?

Answer: A

Explanation:
Poka Yolk is about reducing human / user errors. This is from p.134


NEW QUESTION # 87
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