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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 2
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 3
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 4
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.

>> AP-211 Exam Overviews <<

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Salesforce Accredited Agentforce Health Professional Sample Questions (Q61-Q66):

NEW QUESTION # 61
Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system.
Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for care services?
Choose 3 answers

Answer: A,B,C


NEW QUESTION # 62
Bloomington Caregivers needs to migrate Health Condition records from its previous org with International Classification of Diseases (ICD) information. Which two objects should an administrator load with data prior to migrating this information, to ensure a successful data load?

Answer: A,D

Explanation:
Health Condition records (representing a patient ' s medical condition) require foreign keys pointing to the patient ' s Account (Person Account) and standard clinical terminology/coding contained in the Code Set object. Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features.
From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Account; Code Set) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Person Account


NEW QUESTION # 63
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model. Which two steps should a consultant take to complete this?

Answer: C,D

Explanation:
Migrating from the legacy packaged EHR data model to the standard Clinical Data Model requires mapping legacy EHR objects/fields to the new clinical objects and performing an ETL migration via Data Loader. The FHIR-aligned Clinical Data Model represents clinical concepts such as conditions, encounters, observations, procedures, allergies, and medication information in a consistent healthcare structure. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Deploy - Clinical data model; FHIR


NEW QUESTION # 64
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13. Which three considerations should the company take into account to ensure compliance with the Children ' s Online Privacy Protection Act (COPPA)?

Answer: A,C,D

Explanation:
COPPA core compliance requirements stipulate: (1) clearly disclosing privacy policies regarding child data collection, (2) obtaining verifiable parental consent prior to collection, and (3) maintaining strict data security measures. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle.
The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Implementing appropriate security measures to safeguard children ' s personal information # (Correct Answer); Disclosing the organization ' s privacy policy to parents and obtaining their consent; Obtaining verified parental consent before collecting and storing any personal information of children) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Security


NEW QUESTION # 65
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?

Answer: A,D

Explanation:
Advanced Therapy Management is specifically designed to handle multi-step appointment workflows and allows rescheduling individual slots or connected steps across the chain. Advanced Therapy Management coordinates complex personalized-treatment journeys, including multi-step scheduling and therapy orchestration for activities such as apheresis, manufacturing, and infusion. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Book multi-step appointments.; Reschedule part of the appointment chain.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Advanced Therapy Management


NEW QUESTION # 66
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