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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Provider Relationship Management	15%	- Manage referral management - Implement provider search and matching - Configure provider network management
Patient Engagement and Clinical Operations	30%	- Manage clinical encounters and assessments - Configure patient timelines and milestones - Implement care plans and care teams - Configure patient management workflows
Health Cloud Basics and Administration	20%	- Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing
Clinical Data Model and Interoperability	20%	- Explain interoperability and FHIR integration - Configure clinical objects and relationships - Understand the clinical data model
Health Cloud Analytics and Reporting	15%	- Configure Health Cloud reports and dashboards - Implement clinical analytics - Utilize Health Cloud for operational insights

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Health-Cloud-Accredited-Professional Prüfungsfragen, Health-Cloud-Accredited-Professional Fragen und Antworten, Salesforce Health Cloud Accredited Professional

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Salesforce Health Cloud Accredited Professional Health-Cloud-Accredited-Professional Prüfungsfragen mit Lösungen (Q89-Q94):

89. Frage
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?

A. Create an Apex class and leverage Intelligent Appointment Management.
B. Use an electronic health record (EHR) routing system to book the appointment in Health Cloud.
C. Use a Package created by ISV (Independent Software Vendor) for Health Cloud.
D. Create a custom FHIR Adapter to make calls to Health Cloud.

Antwort: D

Begründung:
When the default appointment management solutions in Salesforce Health Cloud are not viable, leveraging a prebuilt package from an Independent Software Vendor (ISV) is the most robust and efficient solution. These packages are designed to integrate seamlessly with Health Cloud, offering advanced features that meet specific requirements like external appointment scheduling.
Why ISV Packages Are Recommended:
* Purpose-Built: Designed for healthcare providers, these packages address appointment management complexities out of the box.
* Seamless Integration: Built on Salesforce, these solutions are easily customizable and work with existing Health Cloud features.
* Scalability: Offers long-term adaptability for growing healthcare organizations.
Why Other Options Are Incorrect:
* Apex Class and Intelligent Appointment Management: Requires custom development, which can be costly and time-consuming.
* EHR Routing System: External EHR systems often require complex integrations and may not align with Health Cloud workflows.
* Custom FHIR Adapter: FHIR Adapters are typically used for clinical data exchange, not appointment management.
References:
ISV Solutions for Salesforce Health Cloud
Salesforce Health Cloud Appointment Management

90. Frage
Which three activities does "The Social Determinants" feature in Health cloud help providers perform? (choose three.

A. Automatically import credit scores and income information into the patient record in Health cloud
B. Track the influence of the social network of the patient on the patients' health outcomes
C. Track determinants and barriers to care across their patient populations
D. Plan interventions to help address the barriers to care within their patient populations
E. Integrate service such as transportation and meal delivery into their patient care plans and programs.

Antwort: B,C,D

91. Frage
An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are encrypted.
Which encryption solution supports the encryption of files in this scenario?

A. Classic Encryption
B. Salesforce Shield
C. Industry Data Security
D. salesforce Data Mask

Antwort: B

92. Frage
A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?

A. Custom Settings
B. Custom Permissions
C. Custom Labels
D. Custom Metadata Types
E. Custom Object

Antwort: A

93. Frage
A call center agent at Bloomington Caregivers wants the ability to look up providers by location and specialty to schedule an appointment on behalf of patients.
Which two capabilities should a consultant recommend to enable this requirement?

A. Provider Search
B. Intelligent Appointment Management
C. Experience Cloud for Health Cloud
D. Integrated Care Management

Antwort: A,B

Begründung:
The correct capabilities are Provider Search and Intelligent Appointment Management. Provider Search is specifically designed to help users find healthcare providers using search criteria such as location, specialty, subspecialty, plan type, facility name, and patient travel distance. Salesforce Trailhead also identifies call center agents and care coordinators as typical users of Provider Search, which directly matches the scenario.
Intelligent Appointment Management is the scheduling capability that lets appointment schedulers and call center representatives view provider availability and schedule appointments for patients. It centralizes appointment scheduling and can use Salesforce Scheduler, EHR scheduling engines, or both. Experience Cloud is mainly for external self-service portals, while Integrated Care Management is for care plan and care coordination workflows, not provider lookup and appointment scheduling.

94. Frage
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