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SAP C_FSM_2601 Exam Syllabus Topics:

SectionObjectives
Topic 1: Analytics and Reporting- Operational reporting
  • 1. Workforce productivity analysis
    • 2. Service performance metrics
      Topic 2: Integration and Extensions- SAP integration scenarios
      • 1. SAP S/4HANA integration
        • 2. API-based extensions
          Topic 3: Planning and Dispatching- Scheduling and optimization
          • 1. Automatic scheduling
            • 2. Manual dispatching
              Topic 4: SAP Field Service Management Overview- System architecture and components
              • 1. SAP FSM platform overview
                • 2. Integration with SAP ecosystem
                  Topic 5: Master Data and Configuration- Core master data setup
                  • 1. Technicians and resources
                    • 2. Customers and service objects
                      - Configuration settings
                      • 1. Custom fields and workflows
                        • 2. Business rules
                          Topic 6: Mobile Field Service Execution- Technician mobile application
                          • 1. Work order execution
                            • 2. Material and time recording
                              • 3. Smartforms and checklists

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                                SAP Certified - SAP Field Service Management Sample Questions (Q12-Q17):

                                NEW QUESTION # 12
                                Which mechanisms facilitate communication and data exchange in the clean core concept?
                                Choose the correct answer.

                                Answer: D


                                NEW QUESTION # 13
                                A Company in SAP Field Service Management uses a repository of master data which is shared between all companies within the account Choose the correct answer.

                                Answer: A


                                NEW QUESTION # 14
                                What is the main tool in SAP Field Service Management for dispatchers?
                                Choose the correct answer.

                                Answer: B


                                NEW QUESTION # 15
                                The partner manager manages jobs in the crowd workforce marketplace.
                                Choose the correct answer.

                                Answer: A


                                NEW QUESTION # 16
                                How do validated partners qualify for expert status?
                                There are three correct answers.

                                Answer: A,B,D


                                NEW QUESTION # 17
                                ......

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