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| Section | Weight | Objectives |
|---|---|---|
| Templates and Themes | 10% | - Template selection and configuration - Lightning and Visualforce options - Theme customization and design |
| Adoption and Analytics | 5% | - Engagement and adoption strategies - Reporting and dashboards - Moderation and community governance |
| User Creation and Authentication | 13% | - External user activation and permissions - User provisioning methods - Single Sign-On and identity providers |
| Experience Cloud Basics | 8% | - Platform capabilities and limitations - Experience types and use scenarios - Use cases and benefits of Experience Cloud |
| Sharing, Visibility, and Licensing | 17% | - Data access and security model - Sharing rules and external visibility - License types and allocation |
| Customization Considerations and Limitations | 7% | - Limits and governor considerations - Declarative vs programmatic options - Performance and scalability |
| Administration, Setup, and Configuration | 25% | - Site setup and activation - Deployment and migration - PRM and service integration |
| Branding, Personalization, and Content | 15% | - Personalization and targeted content - Branding and layout customization - Content management and CMS integration |
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NEW QUESTION # 47
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
Answer: C
Explanation:
The cause of the error is that accounts used in an External Account Hierarchy cannot be merged with another account. An External Account Hierarchyis a feature that allows you to create a hierarchy of partner accounts and contacts that mirrors the structure of your partner's organization. This helps you manage data access and visibility for your partners. However, accounts that are part of an ExternalAccount Hierarchy cannot be merged with other accounts, because this would disrupt the hierarchy and the sharing settings.
NEW QUESTION # 48
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve casesfor their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?
Answer: C
Explanation:
Customer Community Plus licenses allow users to access standard CRM objects, such as cases and accounts, and custom objects. They also allow users to collaborate with other users through Chattergroups, files, and topics. Customer Community Plus licenses are suitable for partner users who need to create or resolve cases for their customers and see case data on a dashboard, but do not manage leads, opportunities, or campaigns.
NEW QUESTION # 49
The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder. However, the admin is not able to create it fromthe contact record.
What could be two reason causing this issue?
Choose 2 answers
Answer: C,D
Explanation:
Two reasons causing this issue are C and D. To create a partner user for their Partner Community, the Salesforce administrator needs to have two requirements met: The account record associated with the contact record must be enabled as a partner, which means that it has the Is Partner checkbox checked. This indicates that the account is part of your partner network and can access your Partner Community site. The Salesforce administrator must be marked as a delegated administrator on the partner account, which means that they have limited administrative privileges to perform certainuser management tasks on behalf of an administrator. This allows them to create partner users from contact records without having full system administrator access.
NEW QUESTION # 50
To which three objects can the Partner Super Useraccess be applied?
Choose 3 answers
Answer: A,B,E
Explanation:
Partner Super User access is a feature that allows you to grant access to records owned by other partner users who havethe same role or a role below them in the role hierarchy. You can apply Partner Super User access to three objects: Opportunities, Accounts, and Custom Objects.
NEW QUESTION # 51
Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site.
Which step should the UC system administrator take to grant customers access to the appropriate site?
Answer: C
Explanation:
This option allows UC to grant customers access to the appropriate site. Site membership is a feature that defines which users can access a site and what permissions they have. UC can assign the profile for all customer users to the site membership of each site and specify the default page access and object permissions for that profile. UC can also assign permission sets to the site membership togrant additional permissions to specific users4
NEW QUESTION # 52
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