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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Planning & Solution Design25%- Design user adoption strategy
  • 1. Training requirements
  • 2. Change management
- Define data model requirements
  • 1. Custom objects design
  • 2. Record types and page layouts
  • 3. Field-level security
- Design Sales Cloud solution
  • 1. Design opportunity management
  • 2. Design lead management process
  • 3. Design account and contact management
Migration & Data Management10%- Data quality management
  • 1. Duplicate rules
  • 2. Matching rules
- Data migration strategy
  • 1. Data mapping
  • 2. Data loader configuration
  • 3. Data validation rules
Integration & Optimization15%- Performance optimization
  • 1. Lightning Experience optimization
  • 2. Salesforce Mobile app configuration
- Ongoing support and maintenance
  • 1. Release management
  • 2. User adoption monitoring
- Integration requirements
  • 1. Email integration
  • 2. Calendar integration
  • 3. Third-party integrations
Customer Discovery15%- Determine the scope and business objectives
  • 1. Define business requirements
  • 2. Identify key stakeholders
  • 3. Assess current business processes
- Conduct discovery sessions
  • 1. Document pain points and challenges
  • 2. Capture success criteria
  • 3. Understand sales methodology
Analytics & Insights10%- Configure analytics features
  • 1. Einstein Analytics basics
  • 2. Sales Cloud Einstein features
  • 3. Forecasting configuration
- KPI measurement
  • 1. Define success metrics
  • 2. Report on business outcomes
Salesforce Configuration25%- Configure reporting and dashboards
  • 1. Custom report types
  • 2. Standard and custom reports
  • 3. Dashboard components
- Implement automation
  • 1. Flow Builder
  • 2. Approval processes
  • 3. Process Builder
- Set up Sales Cloud features
  • 1. Configure Einstein Activity Capture
  • 2. Configure lead scoring
  • 3. Set up Salesforce Engage

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Sales-Cloud-Consultant Valid Real Test - Sales-Cloud-Consultant Valid Mock Test

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q101-Q106):

NEW QUESTION # 101
A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

Answer: A


NEW QUESTION # 102
A consultant received feedback that various sales teams are providing inconsistent updates to leadership about the progress of deals.
What should the consultant recommend for aligning processes and providing more reliable information about the pipeline to leadership?

Answer: C

Explanation:
Enabling Sales Forecasting helps provide consistent updates and reliable information about the pipeline to leadership. Salesforce's Sales Forecasting feature allows sales teams to predict and plan for future sales outcomes based on current pipeline data. It aligns processes by standardizing how sales data is reported and ensures that all teams are using the same criteria and metrics for reporting progress on deals.
Reference:
Sales Forecasting Overview
Implementing Sales Forecasting


NEW QUESTION # 103
There are four steps to managing Products and Price Books. Can you put the steps in order?

Answer: A,C,D


NEW QUESTION # 104
CORRECT TEXT
What are the steps that describe the process map in sales and marketingorganizations?

Answer:

Explanation:
Lead
generation and qualification - opportunity conversion - revenue management (forecasting).


NEW QUESTION # 105
Universal Containers current solution for managing its forecast is cumbersome. The sales managers do not have visibility into their team's forecasts and are not able to update the forecasts. As a result the managers are continually asking their sales representatives to provide updated forecast data via email or phone. What solution should a consultant recommend to help Universal Containers improve the management of their forecasts? Choose 2 answers

Answer: C,D


NEW QUESTION # 106
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