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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Sales Cloud Data Model and Configuration	15%	- Standard and Custom Objects 1. Lead Conversion Process 2. Account and Contact Relationships
Topic 2: Opportunity Management	14%	- Opportunity Lifecycle 1. Stages and Forecasting 2. Products and Price Books
Topic 3: Sales Productivity Features	12%	- Collaboration and Productivity Tools 1. Email Integration and Activity Management
Topic 4: Lead Management	12%	- Lead Assignment and Routing 1. Lead Scoring and Conversion Rules
Topic 5: Sales Process Automation	20%	- Sales Processes and Record Types 1. Sales Path and Guidance 2. Approval Processes
Topic 6: Sales Analytics and Reporting	12%	- Reports and Dashboards 1. Sales Performance Metrics
Topic 7: Data Management and Integration	15%	- Data Quality and Import Tools 1. Data Loader and Import Wizard 2. Duplicate Management

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q104-Q109):

NEW QUESTION # 104
What are the key benefits of Territory Management?

Answer:

Explanation:
The ability to use account criteria to expand a private sharing model
Provide support for complex and frequently changed sales organization structures Provide support for transferring users between territories, with the option to retain opportunities Enable multiple forecasts per user, based on territory membership Enable territory-based sales reports

NEW QUESTION # 105
Universal Containers wants to track the campaigns that influence won opportunities. Using standard
functionality, what should a consultant recommend to meet this requirement? Choose 2 answers

A. Automatically add child campaigns of the primary campaign source if the child campaigns have an end
'-' date that falls before the opportunity close date.
B. Have representatives populate a field on the opportunity record with the dollar amount of the expected
'-' revenue from the campaigns that influenced the opportunity.
C. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role
'-' on the opportunity prior to the close date.
D. Have the administrator specify a time frame that limits the time a campaign can influence the
opportunity '-' after the campaign first associated date and before the opportunity created date.

Answer: B,D

NEW QUESTION # 106
Universal Containers (UC) has implemented Opportunity Teams. As part of the sales process, tasks are used to track all customer interactions. UC wants any available team member to handle these tasks as soon as possible.
Which Salesforce functionality should the consultant recommend to meet the requirement'

A. Task queues for each Opportunity Team
B. Task "Assigned To" set to Opportunity Team role
C. Workflows to create a Task for each team member
D. Assignment rule selected by default

Answer: B

NEW QUESTION # 107
UC uses an approval process on Opportunity to streamline approvals. Sales management needs to analyse the
numbers of opportunities at each step in the approval Process. What Solution will support this request?

A. Use a field update to capture the approval step on the opportunities for reporting.
B. Add a roll-up summary field for approvals related to opportunities for reporting.
C. Create an opportunity with approvals report and filter by approval step.
D. Create an approval process report and group by opportunity and approval step.

Answer: D

NEW QUESTION # 108
Northern Trail Outfitters wants a visual representation in the Salesforce Mobile App of each account's sales by month. What should be recommended ?

A. Embed a chart on the account page ; no other customization is needed.
B. Embed a chart on the account page and use custom link to filter by account
C. Create a Visualforce page with an embedded chart component for each account
D. Create a dashboard component and use a Chatter feed on the account in Salesforce.

Answer: A

NEW QUESTION # 109
......

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