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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant Exam |
| Exam Number: | ALS-Con-201 |
| Exam Format: | Multiple-choice, Scenario-based questions, Multiple-select |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Passing Score: | 62% |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Related Certifications: | Salesforce Certified Platform Administrator Salesforce Certified Agentforce Specialist Salesforce Certified Data 360 Consultant |
| Exam Price: | USD 200 (plus applicable taxes) |
| Recommended Training: | Agentforce Life Sciences Consultant Trailhead Path Life Sciences Cloud Customer Engagement Training |
| Exam Registration: | Salesforce Certification Exam Registration Schedule Salesforce Certification Exam |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Salesforce recommends experience as a Salesforce Consultant, Architect, Developer, or Business Analyst, plus familiarity with life sciences industry processes. Salesforce Certified Platform Administrator is a required prerequisite. |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005305357&type=1 |
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NEW QUESTION # 100
Choose 1 option.
Cumulus Pharma uses different business processes for visiting Healthcare Organizations (HCOs) and individual Healthcare Providers (HCPs). It has separate Account record types for "HCO" and "HCP," and corresponding Visit record types.
Which step ensures the appropriate visit process is associated with each account type?
Answer: A
Explanation:
Option A is correct because Life Sciences Cloud Visit Management includes an Admin Console configuration called Map Visit Types to Accounts. This configuration is designed to associate the correct Visit record type with the relevant Account type. Salesforce Life Sciences setup resources reference Visit Management Admin Console tasks, including Configure Visit Settings, Activate Trigger Handlers, Schedule Visit Jobs, and Map Visit Types to Accounts. That mapping is the appropriate configuration when a company has separate visit processes for HCOs and HCPs.
In this scenario, Cumulus Pharma already has separate Account record types and separate Visit record types. The missing configuration is the relationship between those two sets of record types. Mapping Visit Types to Accounts ensures that, when a sales rep creates a visit from an HCO account, the HCO visit process is used, and when the rep creates a visit from an HCP account, the HCP visit process is used.
Option B is not the best answer because trigger handlers enable underlying Visit Management automation, but they do not define which Visit type is associated with each Account type. Option C is also incorrect because page layouts control what users see on record pages; they do not determine the visit process or Visit record type mapping. Therefore, the consultant should configure mappings in Map Visit Types to Accounts.
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NEW QUESTION # 101
Choose 1 option.
Cumulus Pharma uses standard Salesforce dashboards to help field sales reps track basic activities, such as visits and engagement trends. After customizing a dashboard and adding it to the home page, the reps report that funnel charts are not visible when viewing the dashboard in the Agentforce Life Sciences mobile app, even though they appear on desktop.
What should an Agentforce Life Sciences Consultant recommend?
Answer: B
Explanation:
Option A is correct because this is a mobile rendering limitation, not a data or filter issue. Salesforce documentation for reports and dashboards on mobile describes differences and limitations between desktop and the Salesforce mobile app. When a dashboard component appears on desktop but not in the mobile app, the consultant should first check mobile dashboard support and component compatibility rather than assuming that the report data is missing.
The question states that the funnel charts appear on desktop, which strongly indicates that the underlying reports and reporting periods are valid. If the data were missing for the selected reporting period, the chart would fail or show no data consistently, not only on mobile. Option C is therefore not a good fit. Option B is also incorrect because dashboard filters can affect what data is shown, but they do not make an unsupported chart type render in the mobile app.
Salesforce Help also discusses making dashboards available in mobile workflows and notes that mobile dashboard behavior depends on how dashboards are embedded and rendered in the Salesforce mobile app. For this scenario, the consultant should recommend replacing the funnel chart with a mobile-supported visualization or providing an alternate dashboard component for mobile users. Therefore, the correct answer is that funnel charts are not supported in the mobile app.
NEW QUESTION # 102
Choose 1 option.
Cumulus Pharma wants to standardize its strategic planning for a new product launch using Action Plans. The company requires a system where a high-level corporate objective can be defined once and then imported by Key Account Managers into individual account plans with predefined tactical steps.
Which record should the Agentforce Life Sciences Consultant create to meet this requirement?
Answer: B
Explanation:
The correct answer is C because an Action Plan Template Assignment connects predefined action-plan tasks to reusable planning objectives so Key Account Managers can import standardized objectives into account plans with tactical steps already attached. Salesforce Help for Life Sciences Key Account Management explains that a Goal Definition represents a broad business objective that can be reused across global, national, and territory levels. It also states that when creating account plan objectives, users can import templates and choose goal definitions with action plans and assessment tasks to add to account plans.
The key phrase in the scenario is "with predefined tactical steps." A high-level corporate objective alone would not be enough. The organization also wants repeatable execution tasks that KAMs can bring into individual account plans. Creating an Action Plan Template Assignment supports this by associating the action plan template with the goal definition, so the imported objective includes the structured actions needed for execution.
Option A, Account Plan Objective Link, is incorrect because it suggests linking an objective after the fact rather than defining a reusable objective with tactical steps. Option B, Goal Definition Product, is also not the best answer. A product association may be useful for a product launch, but it does not provide the predefined action-plan tasks required by the business process. Therefore, the consultant should create an Action Plan Template Assignment.
NEW QUESTION # 103
Choose 1 option.
Which configuration allows Cumulus Pharma to adhere to specific regional laws, for example, Belgium, while maintaining GxP standards for sample distribution?
Answer: B
Explanation:
Option B is correct because Salesforce Life Sciences Cloud for Customer Engagement provides sample limit templates that help organizations enforce country-specific sampling rules. Salesforce Help states that Life Sciences Cloud includes a generic sample limit template and several country-specific templates by default. These templates are designed to support sample governance where regulations vary by country or region. In the scenario, Cumulus Pharma must comply with regional laws, such as Belgian requirements, while maintaining GxP standards for sample distribution. Using the default country-specific templates is the most appropriate standard configuration because it applies predefined sample-limit governance based on regional compliance expectations.
Option A is not the best answer because Territory Product Quantity Allocation is used to allocate product quantities by territory, but the requirement is about legal and GxP compliance by country. Allocation controls available quantities; it does not, by itself, represent the compliant sample-limit template framework. Option C is incorrect because manually adjusting Quantity On Hand on Product Item would change inventory balances directly and could create audit, traceability, and compliance risk. Product Item represents stock at a location, but manual quantity changes are not the correct way to enforce regional sampling laws.
Therefore, the consultant should use the default country-specific sample limit templates so sample distribution follows regional compliance rules while remaining aligned with Life Sciences Cloud's controlled sample-management framework.
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NEW QUESTION # 104
Choose 1 option.
Cumulus Pharma uses Agentforce Account Summary to access the latest and most relevant account information before each Healthcare Provider (HCP) interaction. The company is onboarding a new persona for its Key Account Managers (KAMs). The provider account summary generated for this new persona needs information from two additional custom objects that store insights and market intelligence.
Which configuration ensures the new information is used only while generating the provider summary for this new persona?
Answer: C
Explanation:
The correct answer is B because the requirement is persona-specific. Cumulus Pharma does not want the two additional custom objects to influence provider summaries for all users; the new insights and market intelligence must be used only when the provider summary is generated for the Key Account Manager profile. Salesforce Life Sciences Account Summarization is designed to generate contextual provider summaries from the latest changes, interactions, and insights related to a healthcare provider, and its configuration includes profile-specific setup so different personas can receive summaries grounded in the information relevant to their role.
Creating mapping records in the Provider Summary Profile Mappings tab associates the relevant summary data with the KAM profile. This is the most precise configuration because it controls which profile receives access to the additional summary context. Option A is not the best answer because creating a cross-object graph and assigning it directly to a profile is not the described administrative mechanism for persona-based provider summary control. Option C is also too broad: updating the Provider Summary Objects mapping may make the custom objects available to the summarization framework, but the key requirement is limiting usage to the new KAM persona. Profile mapping is what ensures the new objects are applied only for that persona's provider summary generation.
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NEW QUESTION # 105
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