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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Optimization | 10% | - Identify causes of poor or unexpected outputs - Adjust prompts and configuration to improve results - Diagnose context and performance issues |
| Topic 2: Output Evaluation and Validation | 21% | - Determine when human review is required - Detect hallucinations, biases, and inconsistencies - Evaluate outputs for accuracy, completeness, and consistency - Apply fact-checking and validation methods |
| Topic 3: Governance, Risk, and Responsible Use | 15% | - Understand limitations and ethical boundaries - Apply responsible AI principles and policies - Manage data sensitivity and privacy risks |
| Topic 4: Configuration and Knowledge Management | 12% | - Manage knowledge sources and context - Configure Claude Projects with instructions - Maintain consistent system-level behavior |
| Topic 5: Prompting and Task Execution | 14% | - Adapt prompting strategies by task type - Apply task decomposition to structure complex requests - Iterate prompts to improve output quality - Create effective prompts for business and technical tasks |
| Topic 6: Workflow Integration and Solution Design | 16% | - Plan end-to-end Claude-augmented workflows - Design AI-assisted processes and solutions - Integrate Claude into existing business workflows |
| Topic 7: Product and Model Selection | 12% | - Understand model differences and use cases - Match model capabilities to task requirements - Select appropriate Claude product features |
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問題 #62
You are an operations manager preparing a quick reference card for a team.
Which description correctly characterizes the three Claude model tiers in general terms?
答案：D
解題說明：
Under the objective Differentiate between Claude model types (e.g., Haiku, Sonnet, Opus) (Domain 3:
Product and Model Selection), Anthropic structures its model family across three clear tiers of intelligence, latency, and cost:
* Claude Haiku : The fastest, most cost-efficient, and lightweight model designed for high-volume, low- latency tasks and simple classification.
* Claude Sonnet : The balanced, versatile enterprise workhorse combining high intelligence and throughput for everyday knowledge-work tasks.
* Claude Opus : The frontier model offering deep reasoning and analytical capacity for complex, multi- step problem solving at higher latency and operational cost.
Option C perfectly summarizes these structural trade-offs. Options A, B, and D misrepresent the capability hierarchy, speed profiles, and architectural tiering of the Claude family.
問題 #63
You are a business analyst reviewing prompt drafts written by teammates.
Which two elements belong in a well-structured prompt for a business task? (Select two.) Each correct answer presents part of the solution.
答案：C,E
解題說明：
Options A and B are correct because Claude needs a clear task and the context required to perform that task appropriately. The prompt should state the requested action using direct language-for example, summarize, compare, classify, draft, calculate, or recommend. It should then provide relevant information such as the intended audience, business objective, authoritative sources, constraints, success criteria, and required output format.
Anthropic's prompting guidance emphasizes clarity, specificity, contextual grounding, and explicit formatting instructions. Audience and purpose are particularly important in business tasks because the same underlying information may need very different treatment for executives, customers, technical teams, or regulators.
Option C can be useful when an approachable tone is genuinely required, but it is not an essential element of every structured business prompt. Tone should be selected according to the task rather than added automatically. Option D introduces excessive and potentially irrelevant information; only products or services relevant to the task should be included. Option E similarly adds noise unless the anecdote supplies necessary factual context or illustrates the desired output.
Therefore, a clear task statement and relevant goal-and-audience context form the indispensable foundation.
See Anthropic's prompting best practices .
問題 #64
A knowledge worker is applying the AI Fluency Framework Description competency while revising an underperforming prompt.
Which revision best reflects Description principles?
答案：B
解題說明：
Description concerns communicating a goal to AI with enough precision to produce useful behavior and an appropriate output. Option B strengthens the information that operationally defines success: the task's scope, intended audience, required format, and relevant constraints. These elements reduce the number of assumptions Claude must make.
Option A removes useful context and is likely to make the response more generic. Option C substitutes broad language for a defined specification, increasing ambiguity. Option D confuses prompt length with prompt quality. Additional words improve performance only when they convey relevant instructions, examples, source material, constraints, or decision criteria.
A strong revision might define the role Claude should perform, the source material it may use, exclusions, tone, length, required sections, and the purpose of the deliverable. The revised prompt should then be tested against clear criteria rather than assumed to be correct after one run.
Anthropic defines Description as effectively describing goals to prompt useful AI behavior and output. Its prompting guidance recommends clear, detailed instructions, relevant context, representative examples, and explicit output requirements. Therefore, B is the only revision that directly addresses the diagnosed specification gaps. Anthropic's AI Fluency framework
問題 #65
You are an operations lead sorting Claude-driven research tasks by which deliver the most value.
Which two Claude-driven research tasks deliver the highest value in a typical analysis workflow? (Select two.) Each correct answer presents a complete solution.
答案：C,D
解題說明：
Options A and D provide the highest analytical leverage. Synthesizing a large collection of interview transcripts requires reading extensive qualitative material, finding repeated themes, comparing perspectives, and organizing evidence into a usable structure. Claude can significantly reduce the time required for this work, provided the analyst validates the themes and retains traceability to the underlying interviews.
Drafting a comparative summary from public materials is similarly valuable because Claude can organize information across multiple sources, identify meaningful differences, and create a consistent comparison framework. The reviewer must still verify factual claims, source currency, and whether important counterevidence was omitted.
Option B is primarily visual formatting work and does not capitalize on Claude's strongest language-analysis capabilities. Option C may be useful, but basic transcription is normally a narrower processing task than cross- source synthesis or comparative analysis. Option E is inappropriate because fabricated "representative" quotations could be mistaken for actual customer evidence. Claude should summarize themes or label synthetic examples explicitly, never manufacture quotations and present them as research findings.
Claude creates the greatest research value when it accelerates source-grounded synthesis while a human remains responsible for validation, interpretation, and downstream decisions.
問題 #66
You are a product designer using Claude in a solution-design exercise.
Which solution-design step should be performed first when using Claude?
答案：A
解題說明：
Option C is correct because effective solution design begins by defining the problem, desired outcome, success criteria, and relevant constraints. Without this foundation, Claude may generate polished concepts that solve the wrong problem or violate important business, technical, regulatory, budgetary, or audience requirements. Anthropic's AI Fluency Delegation guidance calls this "Problem Awareness": understanding the goal and the work required before deciding how to involve AI. Its applied Delegation process likewise begins with establishing the project vision and defining what a successful result looks like before breaking the work into tasks.
After the problem and constraints are clear, Claude can productively generate diverse solution concepts, making Option A a later ideation step. Option B follows concept generation because alternatives cannot be compared until they exist and the evaluation constraints have been established. Option D comes later still, after a candidate has been evaluated and selected. Starting with mock-ups would prematurely commit effort to an unvalidated solution. Therefore, articulating the problem and constraints first creates the grounding Claude needs for relevant ideation, systematic comparison, and defensible design decisions. This sequence is consistent with Anthropic's AI Fluency Delegation guidance and Applying Delegation lesson .
問題 #67
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