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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Migration & Data Management	10%	- Data migration strategy 1. Data validation rules 2. Data mapping 3. Data loader configuration - Data quality management 1. Duplicate rules 2. Matching rules
Customer Discovery	15%	- Determine the scope and business objectives 1. Assess current business processes 2. Define business requirements 3. Identify key stakeholders - Conduct discovery sessions 1. Document pain points and challenges 2. Understand sales methodology 3. Capture success criteria
Integration & Optimization	15%	- Ongoing support and maintenance 1. User adoption monitoring 2. Release management - Performance optimization 1. Lightning Experience optimization 2. Salesforce Mobile app configuration - Integration requirements 1. Calendar integration 2. Third-party integrations 3. Email integration
Analytics & Insights	10%	- Configure analytics features 1. Einstein Analytics basics 2. Forecasting configuration 3. Sales Cloud Einstein features - KPI measurement 1. Report on business outcomes 2. Define success metrics
Planning & Solution Design	25%	- Design user adoption strategy 1. Change management 2. Training requirements - Define data model requirements 1. Custom objects design 2. Record types and page layouts 3. Field-level security - Design Sales Cloud solution 1. Design opportunity management 2. Design account and contact management 3. Design lead management process
Salesforce Configuration	25%	- Implement automation 1. Flow Builder 2. Approval processes 3. Process Builder - Set up Sales Cloud features 1. Configure lead scoring 2. Set up Salesforce Engage 3. Configure Einstein Activity Capture - Configure reporting and dashboards 1. Standard and custom reports 2. Dashboard components 3. Custom report types

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q126-Q131):

NEW QUESTION # 126
A company has created a newonboarding process. An Agent must create ten open activities that align to a step of this onboarding experience. Creating these activities can take up to 20 minutes each to complete.
What should the Agent recommend to minimize costs?

A. Add an object-specific custom quick action to create new activities.
B. Hire a certified developer to write an apextrigger that creates each new activity.
C. Assign a single agent to create the activities on all new onboarding cases.
D. Provide a macro that will automatically create the activities when executed.

Answer: D

NEW QUESTION # 127
Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products. What could be done to prevent a sales representatives from adding these products to opportunities if they are not certified to sell them? Choose 2 answers

A. Use a separate price book for the products requiring certification and only share the price book to users
1-' who are certified.
B. Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified
C. Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.
D. Use a validation rule on opportunity products to prevent them from adding products mrked as requiring certification if they are not certified.

Answer: A,D

NEW QUESTION # 128
Forecast Category "Best Case" can be summarized as:

A. Closed + Commit + Best Case
B. Closed + Commit
C. Commit + Best Case + Pipeline
D. Closed

Answer: A

NEW QUESTION # 129
Universal containers has configured a private sharing model with Opportunity team selling enabled. The company allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each sales representative has opportunities they directly manage and opportunities on which they collaborate with other sales representatives. Which data set filter on a single report would allow the sales representatives to see all opportunities they are involved with?

A. My collaborative opportunities
B. My team selling and my opportunities
C. My Team selling shared opportunities
D. My Team's Opportunities - not 100% sure due to incomplete question.

Answer: B,D

NEW QUESTION # 130
As part of a new Salesforce Knowledge implementation, Universal Containers would like to migrate articles from their current database. Which factor should a Consultant consider as part of the migration strategy?

A. Convert any articles containing HTML into plain text before importing because HTML is NOT support in any article field types
B. Verify that each article type has field-level security on all fields set to read-only prior to import, in order to prevent any loss of data
C. Ensure that each existing article type has a corresponding Salesforce Knowledge article type that matches it structure and content
D. Prepare a single .csv file that can be used to migrate all article types at once and include a properties file in a .zip for import

Answer: C

NEW QUESTION # 131
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