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Splunk SPLK-3002 Certification Exam is designed to test the skills and knowledge of IT professionals in the field of Splunk IT Service Intelligence (ITSI). Splunk IT Service Intelligence Certified Admin certification exam is intended for experienced IT professionals who want to demonstrate their proficiency in configuring, managing, and deploying Splunk ITSI in complex IT environments.
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The SPLK-3002 Exam is ideal for individuals who have experience in IT service management and want to enhance their skills in using Splunk ITSI. Splunk IT Service Intelligence Certified Admin certification helps IT professionals demonstrate their expertise in using ITSI to monitor, analyze, and troubleshoot IT services. It covers topics such as configuring ITSI entities, creating service level agreements (SLAs), setting up Glass Tables, and using machine learning to detect anomalies in IT services.
NEW QUESTION # 73
Which of the following applies when configuring time policies for KPI thresholds?
Answer: D
Explanation:
Time policies are user-defined threshold values to be used at different times of the day or week to account for changing KPI workloads. Time policies accommodate normal variations in usage across your services and improve the accuracy of KPI and service health scores. For example, if your organization's peak activity is during the standard work week, you might create a KPI threshold time policy that accounts for higher levels of usage during work hours, and lower levels of usage during off-hours and weekends. The statement that applies when configuring time policies for KPI thresholds is:
* B. They are great if you expect normal behavior at 1:00 to be different than normal behavior at 5:00.
This is true because time policies allow you to define different threshold values for different time blocks, such as AM/PM, work hours/off hours, weekdays/weekends, and so on. This way, you can account for the expected variations in your KPI data based on the time of day or week.
The other statements do not apply because:
* A. A person can only configure 24 policies, one for each hour of the day. This is not true because you can configure more than 24 policies using different time block combinations, such as 3 hour block, 2 hour block, 1 hour block, and so on.
* C. If a person expects a KPI to change significantly through a cycle on a daily basis, don't use it. This is not true because time policies are designed to handle KPIs that change significantly through a cycle on a daily basis, such as web traffic volume or CPU load percent.
* D. It is possible for multiple time policies to overlap. This is not true because you can only have one active time policy at any given time. When you create a new time policy, the previous time policy is overwritten and cannot be recovered.
References: Create time-based static KPI thresholds in ITSI
NEW QUESTION # 74
Which of the following are deployment recommendations for ITSI? (Choose all that apply.)
Answer: A,C,D
Explanation:
You might need to increase the hardware specifications of your own Enterprise Security deployment above the minimum hardware requirements depending on your environment.
Install Splunk Enterprise Security on a dedicated search head or search head cluster.
The Splunk platform uses indexers to scale horizontally. The number of indexers required in an Enterprise Security deployment varies based on the data volume, data type, retention requirements, search type, and search concurrency.
Reference: https://docs.splunk.com/Documentation/ES/latest/Install/DeploymentPlanning A, B, and C are correct answers because ITSI deployments often require more hardware resources than base Splunk requirements due to the high volume of data ingestion and processing. ITSI deployments also require a dedicated search head that runs the ITSI app and handles all ITSI-related searches and dashboards. ITSI deployments may also increase the number of required indexers based on the number and frequency of KPI searches, which can generate a large amount of summary data. References: ITSI deployment overview, ITSI deployment planning
NEW QUESTION # 75
Buttercup Retail sells t#shirts both online and in stores. The IT Operations team is effectively monitoring the digital infrastructure. However, the executive leadership has expressed frustration in understanding what the related business impacts are of IT incidents.
Which of the following entities would give Buttercup Retail executives the most impactful visibility?
Answer: C
Explanation:
Splunk IT Service Intelligence (ITSI) is designed to align IT monitoring with the business outcomes that matter to stakeholders - especially executives who are focused on service performance and its impact on revenue, customer experience, and operational goals. In ITSI,entitiesrepresent the individual components that make up services and contribute to Key Performance Indicators (KPIs). Selecting the right entities for service modeling is critical: technical entities (like hosts or network interfaces) are useful for IT operations troubleshooting, but they don't inherently represent business outcomes. Executive leadership cares about how incidents affect business capabilities and outcomes - such as sales performance, customer transactions, and channel health. Therefore, entities that reflectbusiness context(for example, store locations, product categories, or payment types) map IT issues directly to business performance indicators. When executives can see service health and incidents broken down by these business#centric entities, they gainimpactful visibility into how issues affect revenue, customer interactions, and overall business operations. In contrast, purely technical entities such as hosts or network interfaces do not provide that business impact perspective, and demographic slices like season or customer age - while potentially valuable for marketing - don't directly connect IT service health to business service performance in ITSI modeling.
NEW QUESTION # 76
In which index are active notable events stored?
Answer: D
Explanation:
In Splunk IT Service Intelligence (ITSI), notable events are created and managed within the context of its Event Analytics framework. These notable events are stored in the itsi_tracked_alerts index. This index is specifically designed to hold the active notable events that are generated by ITSI's correlation searches, which are based on the conditions defined for various services and their KPIs. Notable events are essentially alerts or issues that need to be investigated and resolved. The itsi_tracked_alerts index enables efficient storage, querying, and management of these events, facilitating the ITSI's event management and review process. The other options, such as itsi_notable_archive and itsi_notable_audit, serve different purposes, such as archiving resolved notable events and auditing changes to notable event configurations, respectively. Therefore, the correct answer for where active notable events are stored is the itsi_tracked_alerts index.
NEW QUESTION # 77
Which of the following is an advantage of an adaptive time threshold?
Answer: A
Explanation:
An adaptive time threshold in the context of Splunk IT Service Intelligence (ITSI) refers to the capability of dynamically adjusting threshold values for Key Performance Indicators (KPIs) based on historical data trends and patterns. This feature allows thresholds to evolve as the 'normal' behavior of KPIs changes over time, ensuring that alerts remain relevant and reduce the likelihood of false positives or negatives. The advantage of this approach is that it accommodates for natural fluctuations in KPI values that may occur due to changes in business operations, seasonality, or other factors, without requiring manual threshold adjustments. This makes the monitoring system more resilient and responsive to actual conditions, improving the overall effectiveness of IT operations management.
NEW QUESTION # 78
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