確保通過的L4M5證照資訊和資格考試中的領先提供者&優秀的L4M5權威考題

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CIPS L4M5 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Understand key approaches in the negotiation of commercial agreements with external organisations35%- Types of negotiation approaches
  • 1. Distributive / competitive (win-lose)
  • 2. Pragmatic and principled negotiation styles
  • 3. Collaborative / integrative (win-win)
  • 4. BATNA, target setting and reservation price
- Application of commercial negotiations in procurement and supply
  • 1. Definitions and purpose of commercial negotiation
  • 2. Position within the CIPS procurement cycle
  • 3. Sources and management of conflict
  • 4. Team and stakeholder management in negotiation
- Power dynamics in negotiation
  • 1. Sources of power and influence
  • 2. Relationship types and their effect on negotiation
  • 3. Impact of power balance on outcomes
Topic 2: Understand how commercial negotiations should be undertaken30%- Review and improvement
  • 1. Evaluating results and performance
  • 2. Documenting agreements and lessons learned
- Communication skills
  • 1. Non-verbal communication and emotional intelligence
  • 2. Active listening and questioning
- Stages of negotiation
  • 1. Opening, exploring, bargaining, closing and implementing
- Tactics and influencing methods
  • 1. Cultural and ethical considerations
  • 2. Persuasion and influencing techniques
  • 3. Managing concessions and deadlocks
Topic 3: Know how to prepare for negotiations with external organisations35%- Negotiation criteria and objectives
  • 1. Defining measurable outcomes
  • 2. Prioritising issues and trade-offs
- Economic and market factors
  • 1. Supply and demand conditions
  • 2. Inflation, exchange rates and risk factors
  • 3. Market structure and competition
- Cost and price analysis
  • 1. Types of costs and pricing structures
  • 2. Cost modelling and price analysis techniques
- Planning and resources
  • 1. Team roles and preparation plans
  • 2. Information gathering and market intelligence

>> L4M5證照資訊 <<

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最新的 CIPS Level 4 Diploma in Procurement and Supply L4M5 免費考試真題 (Q104-Q109):

問題 #104
A building firm has been awarded a contract to construct an office block. Which is a direct cost?

答案:B

解題說明:
Direct costs are attributable to a specific project - in construction, this includes materials and on-site labour.
Legal fees, insurance, and office space are indirect costs, as they support the business overall but are not tied to one project. For buyers, distinguishing direct from indirect costs ensures pricing transparency and helps challenge excessive overhead allocations. This knowledge strengthens cost breakdown negotiations in project contracts.
Reference: CIPS L4M5 (2nd ed.), LO 2.2 - Direct vs indirect costs in supplier pricing.


問題 #105
A procurement professional is preparing for anegotiation with supplier. She is setting targets for price which her company is seeking to achieve. Which of the following acronyms can help her identify limits before engaging in the negotiation?

答案:C


問題 #106
When considering a new supply source for a product, a procurement professional reviews supplier quotations before negotiation. Which of the following is a direct cost in the supplier's quotation?

答案:C

解題說明:
Direct costs are those directly attributable to the production of a unit - such as raw materials, components, and direct labour. Here, the metal used is a clear direct cost, as it varies with production output. Rent, insurance, and sales wages are indirect (overhead) costs, which must be allocated across products.
Understanding this distinction is vital in negotiations, since direct costs are easier to challenge for efficiency gains, while indirect allocations may be arbitrary. Buyers with clear knowledge of cost breakdowns can negotiate more effectively, avoiding inflated pricing.
Reference: CIPS L4M5 (2nd ed.), LO 2.2 - Cost analysis: direct vs indirect costs in supplier quotations.


問題 #107
Neville is a senior procurement specialist in a automaker. He has good relationship with his team mates and other departments because of his amazing purchasing skills and kindness. Which of the following sources of power is Neville likely to possess?

答案:B

解題說明:
In 1959, French and Raven described five bases of power:
1. Legitimate - This comes from the belief that a person has the formal right to make demands, and to expect others to be compliant and obedient.
2. Reward - This results from one person's ability to compensate another for compliance.
3. Expert - This is based on a person's high levels of skill and knowledge.
4. Referent - This is the result of a person's perceived attractiveness, worthiness and right to others' respect.
5. Coercive - This comes from the belief that a person can punish others for noncompliance.
Six years later, Raven added an extra power base:
6. Informational - This results from a person's ability to control the information that others need to accomplish something.
In the scenario, Neville attracts and keeps good relationship with his colleagues not because of neither position nor reward nor coercion. He has good skills and kindness, which increase his charisma. His source of power is referent power.


問題 #108
Which of the following are most likely to harm trust between buyer and supplier in a commercial relationship? Select TWO that apply.

答案:B,D

解題說明:
Trust-destroying behaviours:
- Rumours of partnership or relationship breaking down
- Emotion-based assessment of performance
- Avoiding accountability, passing the blame to others
- General mood - resentment, distrust, frustration, etc
LO 1, AC 1.4


問題 #109
......

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L4M5權威考題: https://www.vcesoft.com/L4M5-pdf.html

順便提一下,可以從雲存儲中下載VCESoft L4M5考試題庫的完整版:https://drive.google.com/open?id=1eJSsAlcy3SJoKR2j3mEMDClY8I-R5ouG