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| Section | Weight | Objectives |
|---|---|---|
| Implement | 42% | - Customize features for specific use cases - Configure applications and OmniStudio components - Set up care programs, patient management and workflows - Installation and configuration of Health Cloud |
| Deploy | 5% | - Manage mobile and user experience - Pre-deployment validation and preparation - Post-deployment monitoring and optimization |
| Design | 42% | - Define success metrics and reporting - Security, compliance and data access design - Integration and data migration strategy - Healthcare data modeling - Solution design using best practices |
| Discovery | 11% | - Identify customer personas and stakeholders - Gather functional and technical requirements - Define required capabilities and use cases |
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NEW QUESTION # 68
Which three types of Electronic Health Record data transmitted via HL7 can be stored in Salesforce objects? (Choose Three.
Answer: A,C,D
Explanation:
According to the Salesforce documentation1, the following types of electronic health record data transmitted via HL7 can be stored in Salesforce objects:
Observation Results (ORU): ORU messages contain clinical observations and results, such as lab tests, vital signs, or imaging reports. ORU messages can be stored in the DiagnosticReport object in Health Cloud1.
Admission, Discharge, Transfer Data (ADT): ADT messages contain information about patient admissions, discharges, transfers, or updates, such as demographics, insurance, or diagnosis. ADT messages can be stored in the EhrPatient object in Health Cloud1.
Clinical Document Architecture (CDA): CDA is a standard for exchanging clinical documents, such as discharge summaries, progress notes, or referrals. CDA documents can be stored in the Document object in Health Cloud1.
NEW QUESTION # 69
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out- of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
Answer: C
Explanation:
Out-of-the-box caller authentication in Health Cloud is primarily supported through Identity Verification Flow Templates. These flow templates are designed to help organizations comply with HIPAA and other regulatory requirements by standardizing the caller verification process for contact center agents.
Step-by-Step Reference:
Health Cloud provides Identity Verification Flow Templates that streamline the authentication of callers, reducing manual processes and ensuring regulatory compliance.
Extract:
"Use the Health Cloud Identity Verification Flow Templates to verify a caller's identity based on information you select, such as date of birth, phone number, or other criteria." (Source: Administer Health Cloud) These templates can be deployed as standard flows and easily customized for the organization's authentication requirements.
Extract:
"Leverage out-of-the-box Identity Verification Flow Templates to quickly set up and deploy identity verification processes in your contact center." (Source: Administer Health Cloud - Identity Verification) This approach is preferred over FlexCards, OmniScripts, or ad-hoc processes, as it provides a compliant and guided experience.
NEW QUESTION # 70
In which three ways can users access Provider Management standard objects? (Choose three)
Answer: A,C,E
Explanation:
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users Users can access Provider Management standard objects by using Health Cloud, by assigning Health Cloud Platform Permission set licenses, and by assigning Health Cloud Foundation Permission set. Health Cloud is the industry-specific solution that includes Provider Management features such as provider search, provider network management, and provider credentialing3. Health Cloud Platform Permission set licenses grant access to the Health Cloud platform objects and features, including the Provider Management data model4. Health Cloud Foundation Permission set assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model5. Service Cloud is not required to access Provider Management standard objects, and the Provider Permission set is not a standard permission set in Health Cloud.
NEW QUESTION # 71
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.
Which two steps should a consultant take to complete this?
Answer: A,C
NEW QUESTION # 72
A clinic is looking to manage Its associated physicians within Health Cloud.
Which two objects support Salesforce's recommended approach to model the doctors In the clinic's Health Cloud org?
Choose 2 answers
Answer: C,D
Explanation:
To model associated physicians in Health Cloud, Salesforce recommends using a combination of Healthcare Practitioner and Healthcare Provider objects. These objects are tailored to manage data related to healthcare professionals effectively.
Healthcare Practitioner:
Represents individual practitioners like doctors or specialists.
Tracks specific details, such as credentials, specialties, and associated organizations.
Ideal for modeling the clinic's associated physicians.
Healthcare Provider:
Represents the healthcare organizations or facilities with which the practitioners are associated.
Helps establish relationships between practitioners and the broader healthcare ecosystem.
Why Other Options Are Incorrect:
Contact: While Contacts can represent individuals, they lack the specialized fields and relationships provided by Healthcare Practitioner and Provider objects.
Person Account: Primarily used to represent patients, not physicians or healthcare entities.
Reference:
Health Cloud Data Model for Providers
Salesforce Architect: Healthcare Practitioner Object
NEW QUESTION # 73
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