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| Section | Weight | Objectives |
|---|---|---|
| Special Collections | 12% | - Blood cultures & sterile collection - Blood alcohol & legal collections - Pediatric & geriatric collections - Glucose tolerance & dynamic tests - Therapeutic drug monitoring |
| Patient Preparation | 20% | - Requisition review & test verification - Patient identification & verification - Patient positioning & comfort - Informed consent & communication - Site selection & preparation |
| Specimen Processing & Handling | 14% | - Aliquoting & preservation - Specimen rejection criteria - Transport & storage requirements - Processing & centrifugation - Documentation & tracking |
| Routine Blood Collections | 28% | - Capillary puncture procedures - Venipuncture techniques & equipment - Tourniquet use & vein assessment - Order of draw & tube selection - Post-collection care & labeling |
| Safety and Compliance | 26% | - PPE & sharps disposal - Quality control & error prevention - Infection control & OSHA standards - Bloodborne pathogens & exposure control - HIPAA & patient confidentiality |
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NEW QUESTION # 54
Which of the following actions should a phlebotomist take after removing gloves?
Answer: A
Explanation:
The phlebotomist should perform hand hygiene after removing gloves. Gloves reduce contamination but do not replace hand hygiene. Hands can become contaminated during glove removal, and gloves may have microscopic defects. Putting used gloves in a lab coat pocket is a contamination hazard. Sanitizing gloves for reuse is incorrect because medical gloves used during patient care are single-use items and should be discarded appropriately. Touching clean supplies immediately after glove removal without hand hygiene can contaminate the clean supply area and spread organisms to future patients. Proper glove workflow includes performing hand hygiene before gloving when indicated, wearing gloves for blood collection, avoiding unnecessary surface contact while gloved, removing gloves without contaminating the hands, discarding them properly, and performing hand hygiene afterward. This question tests routine infection-control behavior. Many healthcare-associated contamination events happen through simple missed hand hygiene after glove removal. Reference topics: Safety and Compliance; hand hygiene; glove removal; standard precautions; contamination prevention.
NEW QUESTION # 55
Which of the following actions demonstrates active listening by a phlebotomist?
Answer: D
Explanation:
Restating the patient's concern for clarification demonstrates active listening. Active listening means giving attention, confirming understanding, and responding appropriately to the patient's expressed concern. For example, if a patient says, "I always pass out," the phlebotomist might respond, "You have fainted during blood draws before, so I'm going to position you safely and get assistance if needed." Interrupting the patient to save time is poor communication and may cause the technician to miss safety information. Looking away while the patient speaks can appear dismissive and reduce trust. Saying all patients feel the same way minimizes the patient's concern and is not individualized care. Active listening improves patient cooperation, consent, safety, and collection success. It also helps identify issues such as needle fear, syncope history, allergies, fasting noncompliance, language barriers, or previous complications. In phlebotomy, communication is not soft decoration; it is a safety tool. Reference topics: Patient Preparation; active listening; patient communication; anxiety reduction; patient interview.
NEW QUESTION # 56
Which of the following specimens is commonly collected using filter paper?
Answer: B
Explanation:
Newborn screening specimens are commonly collected using filter paper. These specimens are obtained by heel puncture and applied to designated circles on approved filter paper cards. The blood must soak through completely from one side, filling each circle properly without layering multiple drops. Blood cultures are collected in aerobic and anaerobic culture bottles, not filter paper. Coagulation studies require light-blue citrate tubes filled to the correct blood-to-additive ratio. Crossmatch specimens are collected in tubes specified by the transfusion service, with strict patient identification and labeling requirements. Filter-paper collection has its own technical risks: insufficient saturation, layering, contamination, touching the collection area, failure to dry completely, and improper transport can all make the specimen unsatisfactory. The phlebotomist must warm the heel if needed, use an approved puncture site, avoid excessive squeezing, and allow the card to dry horizontally away from direct heat or sunlight. Reference topics: Special Collections; newborn screening; PKU/metabolic screening; filter-paper collection; infant heel puncture.
NEW QUESTION # 57
A phlebotomist should identify which of the following as the best site for phenylketonuria collection on an infant?
Answer: C
Explanation:
The best site for phenylketonuria, or PKU, collection on an infant is the medial or lateral plantar surface of the heel. PKU screening is a newborn metabolic screening test commonly collected by heel stick onto filter paper. The medial and lateral heel areas are selected because they provide adequate capillary blood flow while reducing the risk of puncturing bone. The central area of the heel is unsafe because the calcaneus may be closer to the puncture site, increasing the risk of bone injury or osteomyelitis. Fingertip puncture is inappropriate for infants because the tissue is small, bone is close to the surface, and the site does not provide the recommended specimen collection area for newborn screening. Proper PKU collection also requires warming the heel when indicated, allowing blood to flow freely, filling filter-paper circles completely from one side, avoiding layering, and allowing the specimen to dry properly before transport. NHA CPT special collection content includes collecting blood for metabolic syndromes such as PKU, filter-paper collection techniques, pediatric considerations, and minimum/maximum volume requirements. Reference topics: Special Collections; PKU collection; infant heel puncture; filter-paper specimen collection.
NEW QUESTION # 58
A phlebotomist observes that the lid of a sharps container will not close. Which of the following actions should the phlebotomist take?
Answer: D
Explanation:
The sharps container should be replaced. A sharps container must be closable, puncture-resistant, leak-resistant, and properly labeled or color-coded. If the lid will not close, the container no longer provides safe containment and creates a needlestick or exposure hazard. Continuing to use it is unsafe even if it has not reached the fill line. Emptying sharps into another container is strictly inappropriate because it requires handling contaminated needles and increases exposure risk. Taping the opening closed is not an approved correction and does not restore the container's designed safety function. The phlebotomist should obtain an approved replacement container and report the defective container according to facility protocol. This is not a minor housekeeping issue; sharps disposal is an engineering-control requirement designed to prevent occupational exposure to bloodborne pathogens. Phlebotomy technicians must dispose of needles immediately after use, never recap used needles, and never place sharps in regular trash or soft biohazard bags. Reference topics: Safety and Compliance; sharps disposal; engineering controls; needlestick prevention.
NEW QUESTION # 59
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