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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Align design with Salesforce best practices
  • 2. Design for accessibility and inclusivity
  • 3. Define problem statements and design principles
Topic 2: Strategy and Governance17%- Define UX strategy and governance
  • 1. Collaborate with stakeholders and teams
  • 2. Plan UX roadmap and adoption
  • 3. Establish design guidelines and standards
Topic 3: Testing11%- Validate and test designs
  • 1. Gather feedback and iterate designs
  • 2. Conduct usability testing and heuristic evaluation
  • 3. Measure design success and adoption
Topic 4: Design System Implementation20%- Leverage SLDS and design standards
  • 1. Adapt designs for mobile and different devices
  • 2. Use SLDS components and tokens
  • 3. Maintain consistency and branding
Topic 5: Discovery13%- Gather user requirements and plan design strategy
  • 1. Translate business needs into user-centered goals
  • 2. Identify user personas and their workflows
  • 3. Apply user research methods
Topic 6: Declarative Design27%- Design using Salesforce declarative tools
  • 1. Apply Salesforce Lightning Design System (SLDS)
  • 2. Design navigation and information architecture
  • 3. Optimize page layouts, record types, and views
  • 4. Use Lightning App Builder and Flow for user experience

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Salesforce Certified Platform User Experience Designer Sample Questions (Q144-Q149):

NEW QUESTION # 144
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines. Which declarative design properties should be used to achieve this?

Answer: A

Explanation:
The correct answer is A. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images, exactly as stated in the uploaded study guide.
The requirement is to make Lightning Experience conform to the company's existing design guidelines using declarative configuration. The study guide therefore directs the UX Designer to the standard Themes and Branding capability rather than to custom development.
A custom theme allows the organization to apply important brand assets such as the company logo, brand colors, and imagery so that the Salesforce environment presents a recognizable visual identity.
Option B is insufficient because selecting whichever built-in theme happens to be closest does not guarantee compliance with Cloud Kicks' actual design guidelines.
Option C refers to a different branding mechanism and includes font-type configuration, but it is not the declarative approach keyed by the study guide for the current Lightning Experience scenario.
The broader UX principle is to implement branding through supported Salesforce configuration whenever those tools satisfy the requirement. This preserves consistency and avoids unnecessary custom styling while still aligning the environment with company identity.
Study Guide reference/topics: Themes and Branding, Lightning Experience, brand colors, logos, Declarative Design.


NEW QUESTION # 145
When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?

Answer: B

Explanation:
The alternative (alt) text is a short block of text that describes the content and function of an image or other non-text element on a web page. The alt text is read aloud by screen readers and other assistive technologies to provide access to people who cannot see the image.The alt text also helps with search engine optimization and displays on the page if the image fails to load1.
When designing a custom component that includes a clickable icon in a Lookup field, the alt text should be concise, descriptive, and meaningful. The alt text should convey the purpose and action of the icon, rather than its appearance or format. Therefore, the best option for the alt text of the icon is "Search button", as it describes what the icon does and how the user can interact with it. The other options are not suitable for the alt text, as they either include unnecessary words, such as "image of" or "photo of", or omit important information, such as "button". For example, the option "Image of a search button" is redundant, as the screen reader will already announce that the element is an image. The option "Search" is incomplete, as it does not indicate that the element is a button that can be clicked. The option "Image of a magnifying glass" is irrelevant, as it describes the appearance of the icon, rather than its function.


NEW QUESTION # 146
Cloud Kicks has a content-rich set of record pages and wants its UX Design team to organize and consolidate them.
Which Salesforce Lightning Design System (SLDS) component should be used to organize and consolidate content?

Answer: C

Explanation:
Q Tabs are a type of SLDS component that can be used to organize and consolidate content on a record page. Q Tabs are a variant of the Tabs component that are designed for use in the Lightning App Builder. Q Tabs allow users to switch between different views of related information within the same context. Q Tabs can also be nested to create subtabs within a tab. Q Tabs can help UX designers to create content-rich record pages that are easy to navigate and consume. Q Tabs can also help to reduce clutter and scrolling on a record page by grouping related content into tabs. Q Tabs can be customized with different icons, labels, and badges to indicate the type and status of the content in each tab. Q Tabs can also be configured to load content dynamically or on demand, which can improve the performance and user experience of the record page.Q Tabs Component Blueprint | Lightning Design System,Tabs Component Blueprint | Lightning Design System,Tabs | Lightning Web Components Developer Guide | Salesforce Developers


NEW QUESTION # 147
What is the relationship between inclusive design and accessible design?

Answer: A

Explanation:
The correct answer is B. Inclusive design is a methodology and accessible design is based on guidelines, as explicitly stated in the study guide. The distinction matters because inclusive and accessible design are closely related but are not interchangeable concepts. According to the framing used by the study guide, inclusive design is a methodology. It influences how designers approach a problem by considering exclusion, human diversity, varying contexts, and the range of people who may interact with a solution. Accessible design, in contrast, is grounded in defined accessibility requirements and guidelines. Within digital interfaces, this includes structured requirements such as those represented by accessibility standards and WCAG principles.
Option A incorrectly categorizes both concepts as methodologies based on guidelines. Option C reverses the study guide's distinction by treating accessible design as the methodology. The two practices reinforce one another. Inclusive design broadens the design process by asking whose needs may be missed, while accessibility guidance provides concrete criteria against which interface implementation can be assessed. For a Salesforce UX Designer, the practical lesson is that meeting accessibility requirements is necessary, but inclusive design asks a broader question about whether the overall experience accommodates a diverse range of users and circumstances.
Study Guide reference/topics: Inclusive Design, Accessible Design, accessibility guidelines, Human-Centered Design.


NEW QUESTION # 148
After conducting user interviews, a UX Designer finds that an equal amount of users prefer to use the Comfy density setting as the Compact density setting while viewing record details.
Which approach should be avoided by developers when building custom components to make sure their components take advantage of this setting?

Answer: A

Explanation:
When developers are building custom components in Salesforce and need to ensure that these components adapt to user preferences for density settings (Comfy or Compact), they should avoid using REM-based spacing values. This is because REM-based spacing does not automatically adjust based on the density setting chosen by the user, leading to a lack of consistency with the rest of the Salesforce UI, which does adapt to these settings. Instead, developers should:
A) Use the varSpacingMedium design token in CSS, as Salesforce Lightning Design System (SLDS) design tokens are context-aware and can adjust their values based on the density setting, ensuring a consistent user experience across different user preferences.
C) Use existing Lightning Components such as the card or page header, which are pre-built to adapt to density settings, ensuring that custom components align with the overall Salesforce UI and respect user settings for density.
Reference:Salesforce Lightning Design System (SLDS) documentation provides guidelines on using design tokens and building responsive components that respect user settings like density preferences. You can find more information on the official Salesforce Developers website or the SLDS documentation section.


NEW QUESTION # 149
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