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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Data Management | 25% | - Describe the considerations for data migration - Describe the considerations for data archival - Describe the implications of LDV on data management - Describe the considerations for data governance |
| Topic 2: Master Data Management | 5% | - Describe the considerations for a Master Data Management strategy - Describe the methods for aligning data across systems |
| Topic 3: Data Modeling/Database Design | 25% | - Describe the options and considerations for Large Data Volumes (LDV) - Explain the usage of external objects - Describe the implications of LDV on data modeling - Describe the considerations when designing a data model for Salesforce |
| Topic 4: Data Governance | 10% | - Describe the considerations for data classification - Describe the elements of a data governance framework - Describe the considerations for data quality |
| Topic 5: Large Data Volumes | 20% | - Describe the features and best practices for LDV - Describe the considerations for Large Data Volumes (LDV) - Describe the implications of LDV on data modeling |
| Topic 6: Data Migration | 15% | - Describe the implications of data migration on data quality - Describe the tools and best practices for data migration - Describe the considerations for data migration |
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NEW QUESTION # 275
A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1. Point of sales system: All purchases for a customer.
2. Salesforce: All customer service activity and sales activity for a customer.
3. Mobile app: All bookings, preferences and browser activity for a customer.
4. Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?
Answer: A
Explanation:
Exploring external data sources in Salesforce to build 360 view of customer is the best strategy to satisfy the requirement, as it allows real-time access to data from other systems without storing it in Salesforce. Using a customer data mart may not provide real-time information or may require additional integration efforts. Migrating customer activities from all 4 systems into Salesforce may exceed the storage limits or cause data quality issues. Periodically uploading summary information in Salesforce may not provide current or detailed information.
NEW QUESTION # 276
Universal Containers has a public website with several forms that create Lead records in Salesforce using the REST API. When designing these forms, which two techniques will help maintain a high level of data quality?
Answer: B,D
Explanation:
Doing client-side validation of phone number and email field formats and preferring picklist form fields over free text fields, where possible, are two techniques that will help maintain a high level of data quality when designing forms that create Lead records in Salesforce using the REST API.
Client-side validation can ensure that the input data is in the correct format and prevent errors or invalid values from being submitted. Picklist form fields can provide a predefined set of values for the users to choose from and avoid typos or inconsistencies in the data.
NEW QUESTION # 277
A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?
Answer: C
Explanation:
Leveraging duplicate rules in Salesforce to validate duplicates during the account creation process (option A) is the best option to implement to avoid duplicates, as it allows the sales associates to identify and merge duplicate accounts before they are saved.
NEW QUESTION # 278
Universal Containers (UC) is implementing Salesforce Sales Cloud and Service Cloud. As part of their implementation, they are planning to create a new custom object (Shipments), which will have a lookup relationship to Opportunities. When creating shipment records, Salesforce users need to manually input a customer reference, which is provided by customers, and will be stored in the Customer_Reference__c text custom field. Support agents will likely use this customer reference to search for Shipment records when resolving shipping issues. UC is expecting to have around 5 million shipment records created per year. What is the recommended solution to ensure that support agents using global search and reports can quickly find shipment records?
Answer: A
Explanation:
Setting Customer-Reference_c as an External ID (unique) is the recommended solution to ensure that support agents using global search and reports can quickly find shipment records. This is because external ID fields are indexed and can be used as filters in reports and list views. Making the field unique also ensures that there are no duplicate values that could confuse the search results.
NEW QUESTION # 279
UC is implementing sales cloud for patient management and would like to encrypt sensitive patient records being stored in files. Which solution should a data architect recommend to solve this requirement?
Answer: A
Explanation:
Shield platform encryption is the recommended solution for encrypting sensitive patient records stored in files, as it provides encryption at rest for files and attachments, as well as standard and custom fields. Classic encryption only supports text fields with a maximum length of 175 characters, and does not encrypt files. Third-party App Exchange apps may not provide the same level of security and compliance as shield platform encryption. Storing files outside of salesforce may introduce additional complexity and latency
NEW QUESTION # 280
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