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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Testing, Deployment, and Enablement | 20% | - Deploy Agentforce solutions following validation requirements - Develop training materials for Life Sciences users - Create documentation for regulated environments - Plan and execute testing strategies for Life Sciences solutions - Establish support processes for post-production compliance |
| Topic 2: Compliance and Security | 20% | - Apply Field Audit Trail for regulated data - Set up data partitioning for multi-tenant pharmaceutical environments - Configure audit trails and tracking for FDA requirements - Implement data security for HIPAA compliance |
| Topic 3: Solution Design and Configuration | 25% | - Configure Salesforce Health Cloud for Life Sciences - Implement Agentforce AI agents for clinical trial support - Design integration with external Life Sciences systems - Build automation flows for compliance workflows - Design Agentforce solutions for Life Sciences scenarios |
| Topic 4: Life Sciences Industry Overview and Salesforce Agentforce for Life Sciences | 15% | - Understand Life Sciences industry processes (pharmaceutical, biotech, medical device) - Explain key regulatory compliance requirements (FDA, GxP, HIPAA) - Describe how Agentforce applies to Life Sciences use cases |
| Topic 5: Discovery and Requirements Gathering | 20% | - Map business processes to Salesforce Agentforce capabilities - Assess data quality and integration needs - Identify stakeholder requirements for Life Sciences implementations - Document functional and technical requirements |
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NEW QUESTION # 67
Choose 1 option.
A data analyst wants to query the total interaction target for a Healthcare Provider (HCP) for the current period. The analyst needs to understand the high-level association of an Account to an Activity Plan as the parent record and which child object contains the specific targets.
Which objects represent this association?
Answer: A
Explanation:
The correct answer is B because the Provider Activity Goal object represents the parent-level association between a provider account and an activity plan, while Provider Activity Goal Measure stores the specific measurable targets associated with that goal. Salesforce's Life Sciences Cloud Developer Guide describes ProviderActivityGoal as storing progress toward the target for an account, including the percentage of the overall goal achieved by completed activities. Salesforce's Life Sciences standard objects also include ProviderActivityGoalMeasure, which represents the activity goal measure details.
In practical reporting and querying terms, the analyst should use Provider Activity Goal to identify the HCP/account's association to the plan period, and then query the related Provider Activity Goal Measure records to retrieve the specific target values, such as total interaction target, channel target, product target, or other measurable plan goals depending on configuration.
Option A is incorrect because Assessment Task and Assessment Indicator are used for assessment-style workflows, not for storing provider activity-plan target measures. They may capture structured assessment responses, but they do not represent activity-plan goal targets. Option C is incorrect because while Activity Plan is the high-level planning object, it is not the direct account-to-plan parent association described in the question, and "Account Goal" is not the specific Life Sciences child object used for provider activity target measures. Therefore, the correct parent-child pairing is Provider Activity Goal and Provider Activity Goal Measure.
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NEW QUESTION # 68
Choose 1 option.
Cumulus Pharma requires the Agentforce Life Sciences for Customer Engagement Account Summary to include historical data from the Account record and related Healthcare Provider and Contact Point Address records.
Which configuration defines the object relationships for this summary?
Answer: C
Explanation:
Option A is correct because Account Summarization uses a cross-object graph to define which objects and relationships are included in the generated summary. Salesforce Help states that administrators can create cross-object graphs from a predefined Account Summarization template to provide a complete view of an account and its related objects. This directly matches the requirement to include Account data and related Healthcare Provider and Contact Point Address information in the summary.
The phrase "historical data" is also important. Salesforce Account Summarization setup includes configuring history tracking for the fields included in the template, so Agentforce can summarize recent changes from the selected objects and fields. The cross-object graph defines the relationship structure, while field history tracking provides the change history used in the summary.
Option B, Actionable Relationship Center, is not the best answer. Actionable Relationship Center is used to visualize related records and relationships, but the Account Summary configuration specifically relies on cross-object graphs. Option C, Affiliation Alignment Rules, is unrelated because those rules support territory alignment for affiliated accounts, not Account Summary object relationships. Therefore, the consultant should use a Cross-Object Field History Graph to define the Account, Healthcare Provider, Contact Point Address, and related-object structure used by Agentforce Account Summary.
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NEW QUESTION # 69
Choose 1 option.
A Healthcare Provider (HCP) has a primary address in a zip code aligned to the San Francisco South territory but practices at a hospital located in the San Francisco North territory. The business requires the HCP to be automatically mapped to the San Francisco North territory based on the practice location.
Which assignment rule configuration meets this requirement?
Answer: A
Explanation:
Option C is correct because the business requirement is based on the HCP's relationship with a hospital, not the HCP's primary address. Salesforce Life Sciences Cloud Affiliations help organizations understand and map relationships between Healthcare Providers and Healthcare Organizations. Salesforce Help also describes Territory Alignment for Affiliated Accounts, where affiliated accounts can be aligned to territories based on affiliation relationships. This fits the scenario: the HCP's primary address points to San Francisco South, but their practice relationship with a hospital points to San Francisco North.
Option A is not the best answer because manually assigning the HCP to San Francisco North and excluding the record from future assignment rules creates a one-off exception. That may work temporarily, but it does not meet the requirement for automatic mapping based on practice location and affiliation. Option B is incorrect because it would use the HCP's primary address zip code, which the scenario says is aligned to San Francisco South. That would produce the wrong territory.
An affiliation assignment rule aligns the HCP based on their relationship with the hospital, so the HCP can be mapped to San Francisco North when the hospital affiliation drives the business alignment. Therefore, the correct configuration is to set up an affiliation assignment rule based on the HCP-HCO relationship.
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NEW QUESTION # 70
Choose 1 option.
Cumulus Pharma wants field sales reps to see the most relevant account information directly in the aligned account list.
How should the Agentforce Life Sciences Consultant configure the account list columns after a new account list is created?
Answer: A
Explanation:
The correct answer is C because aligned account lists in Agentforce Life Sciences for Customer Engagement are configured through account list settings, where the consultant defines how the list appears to users in the mobile experience. Salesforce describes account management features in Life Sciences Cloud as enabling users to organize, prioritize, and focus on accounts through lists and filters in the Customer Engagement app. The account list configuration controls which fields appear to reps so they can quickly understand account context without opening every account record.
In this scenario, the business wants field sales reps to see the most relevant account information directly in the aligned account list. After creating the account list, the consultant should configure it as the Default list type and select up to four visible fields as columns. This gives reps a concise, mobile-friendly view of the most important account details.
Option A is incorrect because configuring the Search list affects search-result display behavior, not the aligned account list columns. It also refers to up to five account fields, which does not match the aligned account list column configuration described in the question. Option B is incorrect because assigning ownership to field sales reps does not define the visible columns in the list. Column configuration is an admin setup activity, not something resolved by record ownership. Therefore, the consultant should set the list type to Default and configure up to four visible fields.
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NEW QUESTION # 71
Choose 1 option.
An Agentforce Life Sciences Consultant needs to configure sample management rules. They must specify which types of Healthcare Organizations (HCOs) are eligible to receive samples and enforce that users must enter a batch number for every sample dropped.
Which subsection of Visit Settings should the consultant use for these configurations?
Answer: C
Explanation:
The correct answer is C because the requirement is about sampling eligibility and validation behavior during visits. Salesforce Life Sciences sample management features support compliant handling and distribution of samples, and visit-related sample behavior is configured through visit settings and sample management setup. Salesforce Help describes sample management as enabling pharmaceutical companies to efficiently handle and distribute drug samples to providers, while the broader Customer Engagement setup includes Life Sciences mobile and visit configuration areas where these rules are applied.
The scenario includes two validation-style requirements. First, the consultant must specify which types of HCOs are eligible to receive samples. Second, the system must require users to enter a batch number for every sample drop. Both requirements are about enforcing rules during the sampling process, not about presenting product details or general sample item display.
Option A, Product Detailing Settings, is incorrect because product detailing is used to configure how products are discussed or presented during an engagement. It does not control HCO sample eligibility or mandatory batch entry. Option B, Samples and Items Settings, sounds related to sample availability, but the requirement is specifically about compliance validation. Option C, Sample and Validation Settings, is the correct subsection because it governs sample-related validation behavior, including eligibility and required information such as batch number entry. Therefore, the consultant should use Sample and Validation Settings.
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NEW QUESTION # 72
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