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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 2
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 3
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 4
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 5
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 6
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 7
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 8
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 9
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 10
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 11
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.

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Apple Device Support Exam Sample Questions (Q119-Q124):

NEW QUESTION # 119
Scenario
You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable that connects to the microphone.
You open Sound in System Settings and click the input tab. but the microphone doesn't appear in the sound input device list.

What should you use to verify that your Mac has successfully connected to the microphone?

Answer: B

Explanation:
To verify that your Mac has successfully connected to the microphone, you should use the System Information app to check the USB devices connected to your Mac. The System Information app provides detailed information about your Mac hardware, software, and devices. You can access the System Information app by choosing Apple menu > About This Mac, thenclicking System Report. In the System Information window, select Hardware > USB from the sidebar. You should see your microphone listed under the USB Device Tree, along with its product ID, vendor ID, speed, and other details. If you don't see your microphone, try disconnecting and reconnecting it, or using a different USB port or cable. References: How to use System Information on your Mac - Apple Support, USB-C Digital AV Multiport Adapter - Apple


NEW QUESTION # 120
How do you quit out of a man page in Terminal Mac?

Answer: B


NEW QUESTION # 121
Select the setting in the sidebar that you should use to turn on Find My on your Mac.

Answer:

Explanation:


NEW QUESTION # 122
You can use Console to ________ to help diagnose performance problems.

Answer: C

Explanation:
Console is a macOS diagnostic utility used to view log messages, reports, and analytics information generated by the operating system and applications. When an app quits unexpectedly, macOS can generate diagnostic or crash-related information that helps identify what happened around the failure. Apple documents that Console can display analytics information related to events such as applications quitting unexpectedly, forced application termination, and system errors. Therefore, reviewing log data for apps that unexpectedly quit is the correct use described in option D. Console does not dynamically reallocate memory to applications, terminate CPU-intensive background processes automatically, or function primarily as a cache-management utility. Those activities involve other macOS components or tools. Console's key troubleshooting value is providing diagnostic evidence that can help correlate errors, crashes, and abnormal application behavior.


NEW QUESTION # 123
Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Answer:

Explanation:

Explanation:


NEW QUESTION # 124
......

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