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| Section | Objectives |
|---|---|
| Retail Execution | - Store visits and field execution processes - In-store task management and compliance tracking |
| Reporting and Analytics | - KPIs and retail execution metrics - Dashboards and performance tracking |
| Mobile and Offline Capabilities | - Mobile app usage for field reps - Offline synchronization and data handling |
| Visit Planning and Route Optimization | - Territory and route planning concepts - Scheduling and field rep optimization |
| Order Capture and Trade Promotion | - Order taking processes in Consumer Goods Cloud - Trade promotion management basics |
| Consumer Goods Cloud Fundamentals | - Core platform concepts and Consumer Goods Cloud positioning - Data model overview (accounts, retail stores, visits) |
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NEW QUESTION # 88
Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?
Answer: C
Explanation:
A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.
NEW QUESTION # 89
For flow based tasks, which two statements are correct?
Answer: B,E
Explanation:
The Retail Execution assessment architecture uses Retail Store KPIs as the configuration basis for Retail Visit KPIs. Salesforce states that when an Action Plan Template is assigned to a Visit, Assessment Tasks are generated from the Assessment Task Definitions and Retail Visit KPI records are created based on the applicable Retail Store KPIs. This preserves the connection between the expected target configured centrally and the actual value captured during a specific visit.
Flows can also be associated with an Action Plan Template to support business-specific store activities.
Salesforce supports flow input parameters named visitId and assessmentTaskId. A flow can accept only visitId, only assessmentTaskId, both parameters, or no parameters depending on the activity being implemented. When the identifiers are used, Salesforce passes the current Visit and Assessment Task context into the flow so that the automation operates on the appropriate execution records.
This model keeps responsibilities clearly separated: Retail Store KPI contains the target context; Retail Visit KPI records the visit-specific assessment result; Assessment Task identifies the executable activity; and Visit establishes the retail engagement within which the task occurs.
Study Guide Topics:Visit Execution - > Flow Tasks - > Retail Store KPI - > Retail Visit KPI - > visitId - > assessmentTaskId
NEW QUESTION # 90
How is a promotion linked to a Retail Store?
Answer: A
Explanation:
Promotions are linked to Retail Stores through Promotion Channel records, which define the connection and details of the promotional activities.
NEW QUESTION # 91
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine ' s field execution app. How can Alpine keep track of the inventory of the samples in the field?
Answer: D
Explanation:
A Delivery Task combined with SKU-level inventory tracking provides the appropriate operational model for tracking samples distributed through field representatives or distributors. Delivery Tasks represent delivery activities performed during store visits and are associated with Shipments that define which products must be delivered.
Within Salesforce inventory management, Product Item records represent quantities of specific products at inventory locations. A Product Item therefore provides the inventory relationship between the Product2 record and a location, with Quantity On Hand recording the current available quantity. For mobile inventory such as a distributor vehicle, Salesforce supports a Location configured as a mobile inventory location and allows Product Items to record the inventory carried in that vehicle.
Product Transfers associated with shipments identify the specific products and quantities being moved between locations. As delivery activities are performed, Salesforce can update inventory quantities accordingly. This provides operational traceability at the individual SKU level rather than merely reporting on shipping-document status.
Because the requirement is to monitor samples that remain available to distributors in the field, tracking the sample SKU ' s on-hand quantity together with the Delivery Task provides the most appropriate inventory- management approach.
Study Guide Topics:Visit Execution - > Direct Store Delivery - > Delivery Task - > Product Item - > Quantity On Hand - > SKU
NEW QUESTION # 92
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
Answer: B,E
Explanation:
Users who need to access the CRM Analytics application for Consumer Goods require both the CRM Analytics Plus User entitlement and the CG Analytics User permission set. In the terminology used by this question, CRM Analytics Plus User corresponds to Tableau CRM Plus User.
Salesforce separates platform analytics access from Consumer Goods-specific analytics permissions. CRM Analytics Plus User provides access to CRM Analytics capabilities, while CG Analytics User grants the permissions required to consume the Consumer Goods analytics application and its associated dashboards and datasets.
Salesforce ' s documented setup process instructs administrators to open the user ' s Permission Set Assignments and assign CG Analytics User together with CRM Analytics Plus User when the organization uses CRM Analytics for Consumer Goods Cloud.
This dual-permission approach ensures that the user has both the underlying analytics platform entitlement and the Consumer Goods application-level access required to view dashboards such as product, store, field- representative, and territory performance analytics.
Administrative permissions such as CRM Analytics Plus Admin are intended for administrators who configure and maintain analytics applications. They are not necessary for ordinary application consumers who only need to view and interact with Consumer Goods analytics.
Study Guide Topics:Analytics - > CRM Analytics - > CG Analytics User - > CRM Analytics Plus User - > User Permissions
NEW QUESTION # 93
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