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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channel Strategy | 10% | - Channel naming conventions and structure - Design channels for collaboration and workflows - Apply use cases and best practices |
| Topic 2: Discovery | 10% | - Gather and analyze client requirements - Communicate Slack value proposition - Assess organizational readiness |
| Topic 3: Governance Structure | 8% | - Manage workflows and processes - Define admin and owner roles - Establish governance policies |
| Topic 4: Learning and Enablement | 18% | - Plan and execute rollout strategies - Support adoption and troubleshoot issues - Design training programs for users and admins - Create learning materials and resources |
| Topic 5: Policies and Settings | 22% | - Identity and access management - Security and compliance configurations - Slack Connect and app approval settings - Analytics and dashboard usage |
| Topic 6: Delivery and Migration | 17% | - Plan and execute migration from other platforms - Understand implementation best practices - Define roles and responsibilities |
>> New Salesforce Slack-Con-201 Exam Notes <<
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NEW QUESTION # 64
Your client mentions that employees are looking for a way to get asynchronous, easy to understand and regularly scheduled content so they can learn more about Slack as they use it.
What is the best learning solution to support your client's employees?
Answer: A
Explanation:
The correct answer is B . The requirement points directly to asynchronous, easy-to-understand, regularly scheduled learning content. A #slack-tips channel is the best fit because it allows the client to post small, digestible enablement content over time, reaching employees where they already work. This supports continuous reinforcement rather than a one-time training event. Option A provides more live instruction, but the user explicitly needs asynchronous learning, not another scheduled class. Option C creates a static long- form asset, but a one-hour video is not ideal for ongoing, bite-sized learning and will likely have lower engagement. Option D, an internal Champions Network, is valuable for advocacy and peer support, but it does not directly satisfy the request for regularly scheduled learning content. A tips channel can include short posts, Help Center links, mini use cases, workflow examples, and reminders about best practices. It also creates a searchable internal knowledge stream that employees can revisit at their own pace.
Reference topic: Learning and Enablement - asynchronous enablement, continuous learning, Slack tips channel, reinforcement strategy, and scalable adoption support.
NEW QUESTION # 65
In a final review meeting for the Slack grid design, the client expresses concerns about future scalability. How should you address this in the context of the final sign-off?
Answer: B
Explanation:
Addressing the client's concerns about scalability involves demonstrating how the proposed grid design is flexible and can be adjusted to accommodate future growth and changes. This reassures the client that the design is a sustainable solution that can evolve with their organization, facilitating a confident sign-off.
NEW QUESTION # 66
You are designing a Slack grid for a client who has multiple teams working on different projects.
Based on the discovery outputs, which approach should you recommend for the grid structure?
Answer: D
Explanation:
Based on the discovery that the client has multiple teams working on different projects, it is best to recommend separate channels for each project and team. This allows for focused communication within teams and projects. Additionally, having channels for cross-team collaboration and organization-wide announcements ensures comprehensive communication throughout the organization.
NEW QUESTION # 67
A large enterprise is planning to introduce Slack as its new communication platform. What should be a key component of their rollout communication plan to ensure successful adoption across the organization?
Answer: A
Explanation:
A phased communication strategy is essential for a successful Slack rollout in a large enterprise.
It should start with awareness campaigns to build interest, followed by detailed training sessions for effective usage, and ongoing support to address post-launch queries and issues. This comprehensive approach ensures employees are well-prepared and supported throughout the transition.
NEW QUESTION # 68
Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?
Answer: A
Explanation:
The correct answer is A. Hidden . The scenario is explicit: the merger and acquisition project is confidential, and the project team must work together in a non-public way. A hidden workspace is the strongest fit because it prevents general discovery of the workspace by the broader organization and limits awareness to invited or authorized members. Option B, Open, is completely inappropriate because it allows broad access. Option D, By request, would allow members to see that the workspace exists and request access, which does not meet the "non-public" requirement. Option C, Invite-only, sounds restrictive, but hidden is the better answer when even the existence of the workspace should not be broadly visible. For confidential M & A work, the consultant must design for privacy, controlled membership, and minimized information exposure. A hidden workspace provides the right access posture for sensitive strategic work where visibility itself could create risk.
NEW QUESTION # 69
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