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| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Grant Management - Payment Methods and Processing - Recurring Donations (Recurring GAU) - Opportunity and GAU Configuration - Donations Batch Processing - Donation Management |
| Analytics and Reporting | 15% | - Reports and Dashboards for Nonprofits - Rollup Summary Fields - Nonprofit Reporting Templates - Success Metrics Definition - Custom Report Types |
| Constituent Management | 20% | - Segmentations and Campaigns - Affiliations and Memberships - Contact and Organization Records - Household Management - Relationships and Groupings |
| Solution Design and Implementation | 20% | - NPSP Best Practices - Customization vs Configuration Decisions - User Adoption and Training Planning - Integration with External Systems - Data Migration Strategies - Requirements Gathering |
| NPSP Configuration and Development | 25% | - Contacts and Households - Account Model Configuration - NPSP Settings and Preferences - Relationships Management - Affiliations Configuration - Data Model Design for Nonprofits |
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NEW QUESTION # 194
A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.
What are two factors the consultant should tell the system admin to consider?
Choose 2 answers
Answer: A,B
Explanation:
If the nightly NPSP batch jobs are taking significantly longer to complete, the system admin should consider the following factors:
A New Standard Roll-Up Summary Field Was Added to an Object:
Adding new roll-up summary fields can increase the processing time for batch jobs.
These fields require calculations that aggregate data, which can slow down batch processing, especially if they are based on high-volume objects.
A New Customizable Rollup Was Added in NPSP Settings:
Customizable rollups allow for complex aggregations and summaries across various objects.
Adding new rollups increases the processing workload for nightly batch jobs, leading to longer completion times.
Review and optimize the rollup settings to balance performance with data aggregation needs.
By considering these factors, the system admin can identify and address the root causes of increased batch job processing times.
Salesforce NPSP Documentation: Customizable Rollups
Salesforce Documentation: Roll-Up Summary Fields
NEW QUESTION # 195
A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?
Answer: B
Explanation:
To ensure the campaign for monthly project updates to donors who have given 10 or more times stays current, the consultant should:
Create a Contact Report:
Create a report on the Contact object and include a filter to display only those contacts whose total number of gifts meets the criteria (10 or more).
This filter ensures that only the relevant donors are included in the report.
Run the Report Monthly:
Schedule or manually run the report each month to get the updated list of donors.
Use the "Add to Campaign" button to add the contacts from the report to the newsletter campaign, ensuring the campaign list stays current with donors who meet the criteria.
Salesforce Reporting Guide
Salesforce Campaign Management Guide
NEW QUESTION # 196
i. A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign.
Why is the development manager unable to see the Template changes?
Answer: A
Explanation:
Changes to Engagement Plan Templates in Salesforce only affect newly created Engagement Plans. Here's why:
Template Changes Application:
When an Engagement Plan Template is modified, the changes are not retroactively applied to existing Engagement Plans. Only new plans created after the modification will reflect the changes.
Create New Engagement Plans:
For the development manager to see the changes, new Engagement Plans need to be created using the updated template. Existing plans will retain the configuration they had at the time of creation.
Communicate Changes:
Inform relevant stakeholders about this behavior to manage expectations and plan accordingly. Consider cloning existing Engagement Plans if updates are necessary, applying the new template configurations.
Review Documentation:
Refer to Salesforce documentation on Engagement Plans for detailed information on how templates and plan instances work.
Salesforce Engagement Plan Documentation
Salesforce Nonprofit Success Pack (NPSP) Resources
Salesforce Trailhead: Configure Nonprofit Success Pack Engagement Plans
NEW QUESTION # 197
A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.
What happens when a system administrator attempts to delete this Household Account record?
Answer: C
Explanation:
When a system administrator attempts to delete a Household Account record that has Contacts with Recurring Donations, Relationships, and closed/won donations, Salesforce will display an error message due to the presence of closed/won donations associated with the Account record.
Log in to Salesforce: Access the Salesforce org where NPSP is installed.
Navigate to the Household Account:
Go to the Accounts tab and locate the Household Account record.
Attempt to Delete the Account:
Try to delete the Household Account record.
Salesforce will prevent the deletion and display an error message because there are closed/won donations linked to this Account.
Review Associated Records:
Check for closed/won Opportunities and other related records that are preventing deletion.
If necessary, consider reassigning or archiving these records instead of deleting the Household Account.
This safeguard ensures data integrity by preventing the loss of critical financial records.
NEW QUESTION # 198
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
Answer: A
Explanation:
To categorize donors into Gold, Silver, and Bronze based on the total gift amount for the year, the NPSP Levels feature should be utilized. This feature allows the organization to automatically categorize donors based on specified criteria.
Define Levels in NPSP:
Navigate to NPSP Settings > Levels.
Create three new Levels: Gold, Silver, and Bronze.
For each Level, specify the range of the total gift amount for the year. For example:
Gold: $10,000 and above
Silver: $5,000 to $9,999
Bronze: $1,000 to $4,999
Configure Level Criteria:
Set the criteria for each Level to be based on the "Total Gifts This Year" field.
Ensure the system is tracking the total gifts correctly by verifying the Customizable Rollups settings.
Assign Levels to Donors:
The system will automatically evaluate donors and assign them to the appropriate Level based on their total giving for the year.
This categorization can be used in reports, dashboards, and donor segmentation for targeted communication and recognition.
CertGod Nonprofit Cloud Consultant Guide:
NEW QUESTION # 199
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It is well known that certificates are not versatile, but without a Salesforce NP-Con-101 certification you are a little inferior to the same competitors in many ways. Compared with the people who have the same experience, you will have the different result and treatment if you have a Salesforce Certified Nonprofit Success Pack Consultant NP-Con-101 Certification.
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