Free PDF Accurate 1Z0-1064-26 - Oracle Fusion Service 2026 Implementation Professional Valid Test Answers

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Weight	Objectives
Fusion Service Overview and Setup	15%	- Service configuration basics - Functional Setup Manager (FSM) usage - Security model, roles and access control
Omnichannel Communications	15%	- Email, chat and CTI configuration - Work routing and queue setup - Media toolbar and agent notifications
Service Request Management	25%	- SR creation, lifecycle and processing - Service catalog and entitlements - SR categories, assignment rules and routing - Milestones and action plans
Digital Customer Service (DCS)	20%	- Themes, templates and page customization - Authentication, profiles and security - DCS architecture and deployment
Customization, Productivity and Analytics	10%	- SmartText, hotkeys and audit features - OTBI reporting and integration basics - Application Composer and extensions
Knowledge Management	15%	- Knowledge base setup and configuration - Article management and access

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q43-Q48):

NEW QUESTION # 43
Select three correct limits and restrictions when importing data from a file.

A. If the values in the imported CSV file contain a new line character, then they must be enclosed within quotation marks.
B. Groovy Scripts and object workflows that have been configured for the object being imported are always executed.
C. By default, the import starts immediately after it is activated.
D. The maximum number of records in each CSV file should not exceed the maximum limit of 10,000,000 records.
E. Both create and update operations are available for imported records.

Answer: B,C,E

NEW QUESTION # 44
Your customer is asking for a modification of Lookup Types in Service Request.
You navigate to Setup and Maintenance > Service > Service Request, and click to display all tasks.
Which four lookups can be modified from this task list?

A. Manage Service Request Queue
B. Manage Service Request Status Values
C. Manage Service Request Products
D. Manage Service Request Categories
E. Manage Service Request Severities
F. Manage Service Request Resolutions

Answer: A,B,C,D

NEW QUESTION # 45
You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?

A. Setup and maintenance > Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service
B. Setup and maintenance > Sales > Service Request > Manage Oracle Social Network Objects
C. Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service
D. Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service

Answer: D

NEW QUESTION # 46
You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A. You must retrieve large volumes of data through a REST API endpoint.
B. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.
C. You can download large volumes of SR data from the Analytics interface.
D. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.

Answer: B,C

NEW QUESTION # 47
You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.
What will be the expected result in the assignment of a queue for these service requests?

A. The service request assignment will be unpredictable.
B. The queue defined by default is the one assigned to the service request.
C. The queue defined in the first evaluated rule is always assigned to the service request.
D. An error will occur; no queue is assigned to the service request.

Answer: C

NEW QUESTION # 48
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