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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
Project Delivery and Implementation	15%	- Implementation lifecycle and planning - Performance and scalability - Solution deployment and operations
Intelligent Enterprise and Innovation	10%	- Emerging technologies and roadmap - AI and automation in CX solutions
Customer Data and Governance	15%	- Customer data management and identity - Data analytics and insights - Compliance and data privacy
SAP Customer Experience Portfolio Overview	20%	- SAP Service Cloud - SAP Customer Data Cloud - SAP Marketing Cloud / Emarsys - SAP Sales Cloud - SAP Commerce Cloud
Integration and Extensibility	25%	- SAP Integration Suite - Extensibility options and best practices - Data flow and system connectivity - SAP Business Technology Platform (BTP) integration
Solution Architecture Fundamentals	15%	- Customer Experience strategy and design - Architecture principles and methodologies

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q27-Q32):

NEW QUESTION # 27
What are valid features of SAP Commerce Cloud, composable storefront?
Note: There are 3 correct answers to this question.

A. Embeddable
B. Open source
C. Progressive
D. Accessible
E. Extensible

Answer: B,C,E

NEW QUESTION # 28
You are executing the Recruit to Retire end-to-end process. Which activities do you need to perform in SAP SuccessFactors?
Note: There are 3 correct answers to this question.

A. Measure onboardings
B. Reimburse expenses
C. Process work and life events of employees
D. Assign employees to project tasks
E. Rank and select candidates

Answer: A,C,E

NEW QUESTION # 29
Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.

A. Data integration
B. Thing integration
C. On premise integration
D. User integration
E. Event-based integration

Answer: A,B,D

NEW QUESTION # 30
Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

A. Login screen
B. Preference center
C. Lite registration screen
D. Full registration screen

Answer: B

NEW QUESTION # 31
You need to perform technical services on equipment located at customer sites.
How can you update the structure of equipment installed at a customer location in SAP Service Cloud?

A. Using work ticket management
B. Using knowledge base management
C. Using workflow rule management
D. Using installed base management

Answer: D

NEW QUESTION # 32
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