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Cisco Renewals Manager certification is a valuable credential for sales professionals, account managers, and customer success managers who work with Cisco products and services. Cisco Renewals Manager certification validates the skills and knowledge of candidates in managing and renewing Cisco products and services, which can help them enhance their career prospects and increase their earning potential. Additionally, the certification demonstrates to employers and clients that the candidate has the necessary skills and expertise to manage and renew Cisco products and services effectively.
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The Cisco Renewals Manager certification is ideal for professionals who want to build their career in the IT industry, specifically in the sales and renewals department. Cisco Renewals Manager certification will help the individual to understand how to manage the renewal process effectively, how to engage with customers, and how to increase customer satisfaction. Cisco Renewals Manager certification also helps individuals to learn about Cisco's product portfolio, pricing strategies, and the latest trends in the IT industry.
Cisco Renewals Manager certification exam, also known as the 700-805 Exam, is designed for professionals who want to enhance their skills and knowledge in the field of Ciscoโs renewals management. 700-805 exam provides the candidates with the knowledge and skills required to manage a customerโs lifecycle and understand the importance of customer satisfaction in the renewals process.
NEW QUESTION # 86
What support should an RM take from the CSM?
Answer: D
NEW QUESTION # 87
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
Answer: D
Explanation:
The Cisco offer that represents the best value for the customer is to ask the Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan. A Smart Account is a centralized account management platform that gives customers full visibility and access to their Cisco software licenses, subscriptions, and services across their organization. A Smart Account simplifies license activation, usage tracking, and renewal management, as well as enables customers to move licenses across devices and locations as needed. An Enterprise Agreement is a simplified buying program that covers the entire organization's software and services needs under one agreement, one renewal date, and one set of terms. An Enterprise Agreement offers customers preferred pricing, financial predictability, investment protection, and flexible expansion options. A Customer Success Plan is a document that captures the account team's strategy and actions to achieve customer success. It defines the customer's desired outcomes, identifies the potential barriers and risks, outlines the key milestones and deliverables, and assigns roles and responsibilities to the account team members.
By engaging into a Smart Account or Enterprise Agreement and proposing a Customer Success Plan, the customer can benefit from:
A comprehensive cloud calling plan with ease, in a single unified offer.
A world-class collaboration suite built for hybrid work that provides Webex Calling, Messaging, Meetings, Polling, and Webinars in one unified offering.
A best-in-class collaboration suite that leverages AI-driven intelligence to create engaging and inclusive collaboration experiences.
A lower total cost of ownership by providing multiple best-in-class products from a single vendor.
A simplified contract management by converging software licenses, support for software, and support for hardware into one agreement, one renewal date, and one set of terms.
A trusted support from Cisco Solution Support that centralizes support across software and hardware and any third-party provider technologies in the deployment.
A guidance at every step to accelerate technology transitions through expert resources, best practices, and proven methodologies focused on industry-wide solutions.
A proactive and predictive insights powered by AI/ML-driven analytics and automation that help recognize potential problems, optimize operations, and de-risk transformation.
A blueprint for account teams to achieve customer success by defining the customer's vision, goals, metrics, milestones, deliverables, roles, responsibilities, progress, results, feedback, and recommendations.
NEW QUESTION # 88
Which task is the responsibility of the renewals manager?
Answer: D
NEW QUESTION # 89
A strategic account involves a multi-country deployment, a complex EA renewal, and a significant architectural change planned for the next quarter. The standard T-120 checkpoint does not provide sufficient lead time to account for the customer ' s procurement cycle. At what point should the RM begin the renewal planning process?
Answer: A
Explanation:
For a strategically important, operationally complex renewal, the RM should start earlier than the standard T-
120 checkpoint when the customer's procurement cycle, deployment footprint, Enterprise Agreement structure, or planned architecture changes require additional lead time. Beginning at T-180 or even T-240 with an early Renewal Discovery motion is the appropriate approach.
Cisco's Renewals Manager methodology uses T-120, T-90, T-60, and T-30 as core operational checkpoints, but those milestones are not intended to prevent earlier planning for high-complexity accounts. The purpose of the renewal timeline is to create sufficient runway for IB validation, stakeholder alignment, risk identification, scope confirmation, commercial planning, and procurement execution. When a multinational deployment and major EA change are involved, waiting until T-120 can compress these activities and materially increase renewal risk.
The current Renewals Manager v2.0 blueprint emphasizes proactive renewal management, stakeholder alignment, renewal readiness, and adapting engagement based on customer complexity and signals. Complex strategic renewals should therefore be identified well before the normal countdown window so that Sales, CSM, Technical, Operations, and procurement stakeholders can align on scope and dependencies.
Option B treats T-120 as an inflexible universal starting point, which is operationally unsound for complex accounts. Options C and D start far too late and would leave insufficient time for architectural, contractual, and procurement dependencies.
Therefore, A is correct.
NEW QUESTION # 90
What is the primary measurement of success for a Renewals Manager?
Answer: D
NEW QUESTION # 91
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