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| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support Exam |
| Exam Number: | Apple-Device-Support |
| Real Exam Qty: | Approx. 80 |
| Available Languages: | German, French, English, Spanish, Japanese |
| Exam Price: | $149 USD |
| Exam Format: | Multiple-choice single-select, Multiple-choice multiple-select |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 120 minutes |
| Related Certifications: | Apple Certified IT Professional |
| Passing Score: | 75% |
| Recommended Training: | Apple Device Support Training Course |
| Exam Registration: | Apple Certification Registration System Pearson VUE Registration |
| Sample Questions: | Apple Apple-Device-Support Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course |
| Official Syllabus URL: | https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf |
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NEW QUESTION # 261
Select the setting in the sidebar that you should use to turn on firewall on your Mac.
Answer:
Explanation:
Explanation:
Turn on firewall protection
On your Mac, choose Apple menu > System Settings, click Network in the sidebar, then click Firewall. (You may need to scroll down.) Turn on Firewall.https://support.apple.com/en-in/guide/mac-help/mh34041/mac#:~:
text=Turn%20on%20firewall%20protection,may%20need%20to%20scroll%20down.)&text=Turn%20on%
20Firewall.
NEW QUESTION # 262
What are two features of two-factor authentication for a personal Apple ID?
Answer: C,E
Explanation:
Two-factor authentication is an extra layer of security for your Apple ID, designed to make sure that you're the only one who can access your account-even if someone else knows your password1. When you sign in with your Apple ID for the first time on a new device or on the web, you need both your password and the six-digit verification code that's automatically displayed on your trusted devices1. A trusted device is a device that you've already signed in to with your Apple ID and that can receive verification codes1. You can also add or remove trusted devices and phone numbers from your Apple ID account page1. Two features of two-factor authentication for a personal Apple ID are:
* It ensures that only the account's owner can access the account. This is because you need to verify your identity with both your password and a verification code that is sent to a device or phone number that only you have access to1. This prevents unauthorized access to your account even if your password is compromised or stolen1.
* It can be accessed on trusted devices. This means that you can sign in to your Apple ID account on devices that you've already verified with two-factor authentication without needing to enter a verification code again1. This makes it easier and faster to access your account on devices that you use frequently and trust1.
References: 1: Two-factor authentication for Apple ID - Apple Support.
NEW QUESTION # 263
How to put an iPhone in recovery mode?
Answer: A,B,C
Explanation:
According to the Apple Device Support Reference Materials, the steps to put an iPhone in recovery mode are:
* Plug your iPhone in to your computer using your USB to Lightning cable1.
* On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes1.
* Quickly press and release the Volume Up button, then quickly press and release the Volume Down button, and then press and hold the Side (or Power) button until the recovery mode screen pops up12. It won't happen instantly, so hang on for at least 15 seconds or so before you try it again2.
* Locate your device on your computer and choose the option to Update or Restore1.
These steps apply to all iPhones manufactured since 2017, including iPhone 8 or later, iPhone SE (2nd and
3rd generations), and iPhone 12 or later2. For older models, such as iPhone 7 or earlier, the steps may vary slightly1. References: 1: If you can't update or restore your iPhone or iPod touch - Apple Support 2: How to put your iPhone or iPad into recovery mode | iMore
NEW QUESTION # 264
What other sharing settings may prevent Screen Sharing from being turned on?
Answer: C
Explanation:
Screen Sharing is a feature that allows you to view and control the screen of another Mac on your network.
However, Screen Sharing cannot be turned on if Remote Management is already enabled on your Mac.
Remote Management is a more advanced feature that allows you to remotely manage Mac computers in a commercial or business environment. Remote Management and Screen Sharing are compatible with Virtual Network Computing (VNC), but they cannot be used at the same time. To turn on Screen Sharing, you need to turn off Remote Management first in the Sharing settings of System Settings 1 2 . The other sharing settings, such as Remote Login, Media Sharing, and Remote Apple Events, do not affect Screen Sharing and can be turned on or off independently. References : Turn Mac screen sharing on or off - Apple Support
, Share the screen of another Mac - Apple Support
NEW QUESTION # 265
Which feature allows you to share your screen during a FaceTime Call?
Answer: C
Explanation:
SharePlay is a feature that lets you share your screen, watch videos, listen to music, or work out together with others in a FaceTime call. You can use SharePlay to bring apps, webpages, and more into the conversation. To share your screen in a FaceTime call, you need to tap the Share Content button and then tap Share My Screen.
Everyone in the call can see what's on your screen until you stop sharing, but they can't control anything on your device. If you get any notifications while sharing your screen, others won't be able to see them.
SharePlay requires iOS or iPadOS 15.1 or later on your iPhone or iPad, or macOS Monterey or later on your Mac. References:
* Apple Device Support Exam Prep Guide, page 6
* Share your screen in FaceTime on your iPhone or iPad
* Share your screen in a FaceTime call on iPhone
NEW QUESTION # 266
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