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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Available Languages: | Chinese (Simplified), Korean, English, Japanese |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Exam Price: | $165 USD |
| Certificate Validity Period: | 1 year (renewal available) |
| Real Exam Qty: | 45-55 |
| Exam Duration: | 120 minutes |
| Exam Format: | Case studies, Short answer, Multiple-choice |
| Passing Score: | 700 / 1000 |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
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Microsoft MB-240考試是釋放Dynamics 365 Field Service IT專業人員潛能的好機會。這是一個認證，證實了候選人在部署和維護組成Dynamics 365的Field Service應用方面的專業知識和經驗。完成後，他們將展示其分析、疑難排解和決策能力，這些能力長期為企業服務。
Microsoft MB-240考試涵蓋與Dynamics 365 Field Service相關的廣泛主題，包括服務協議，工單管理，庫存管理，資產管理，排程和調度等。該考試旨在測試候選人配置，自定義和部署Dynamics 365 Field Service解決方案的能力，以及他們處理和管理這些解決方案的能力。考試還旨在測試候選人實施和管理Dynamics 365 Field Service解決方案的最佳實踐的理解，以及他們支持和培訓最終用戶的能力。
MB-240認證考試面向具有實施和配置Dynamics 365 Field Service經驗的功能顧問。候選人應具備企業資源規劃（ERP）和客戶關係管理（CRM）概念的扎實理解，以及部署和配置Microsoft Dynamics 365的經驗。該考試也適合具有項目管理和服務交付等相關領域經驗的個人。
問題 #109
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Create or edit an existing view in the Bookable Resource Bookings Views, and add it to the Schedule Assistant.
Does this meet the goal?
答案：A
問題 #110
You have the Universal Resource Scheduling (URS) security role.
Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
答案：
解題說明：
Explanation:
問題 #111
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are working with your customer to define their schedule board.
Your customer needs you to add or create additional views for their scheduling team.
Solution: Create a new view in the Resource Requirements Views, and publish the view. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.
Does this meet the goal?
答案：A
問題 #112
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.
答案：A,C,E
解題說明：
Section: Schedule and dispatch work orders
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration
問題 #113
Your company is expanding nationally.
You need to configure tax codes for a new territory, so the company can start to operate in the new territory.
You realize that you can identify which field service record types the tax code will be applied to.
Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.
答案：A,B,D
解題說明：
The question is 'configure tax codes' for which you go to Settings area in Field service app.
Settings--> Tax codes (under General)--> On Active tax code page, click New. There are only three taxable items [whether we choose Yes/No] products, services and agreements.
https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-tax-codes
問題 #114
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