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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Managing Clean Core<=10%- Applying clean core methodology to SAP CX solutions
- Evaluating for clean core principles
Topic 2: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Marketing automation strategies
- Customer segmentation
- Campaign management
Topic 3: SAP Sales Cloud and SAP Service Cloud11-20%- Service ticket workflows
- Sales process configuration
- Integration with back-end systems
Topic 4: Extensibility in SAP CX Solutions11-20%- In-app extensibility
- Low-code/No-code development (SAP Build)
- Side-by-side extensibility using SAP BTP
Topic 5: SAP Commerce Cloud11-20%- Commerce solution architecture
- Order management
- Storefront and catalog management
Topic 6: The Intelligent Enterprise<=10%- Understanding SAP's End-to-End Business Processes
- SAP Business Suite Strategy
Topic 7: SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)
Topic 8: SAP Integration Suite11-20%- Integration strategy and architecture
- API Management
- Open Connectors
- Cloud Integration capabilities

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q11-Q16):

NEW QUESTION # 11
What types of technology is SAP Marketing Cloud based on for integrations?
Note: There are 2 correct answers to this question.

Answer: C,D


NEW QUESTION # 12
Which of the following objects are typically exchanged with the SAP back end in an SAP Sales Cloud integrated scenario?
Note: There are 3 correct answers to this question.

Answer: A,B,E


NEW QUESTION # 13
Which of the following are standard segmentation profiles provided by SAP Marketing Cloud?
Note: There are 2 correct answers to this question.

Answer: B,C


NEW QUESTION # 14
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?

Answer: D


NEW QUESTION # 15
What can you do with SAP Event Mesh?
Note: There are 2 correct answers to this question.

Answer: A,C


NEW QUESTION # 16
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