Nonprofit-Cloud-Consultant予想試験、Nonprofit-Cloud-Consultant日本語版対策ガイド

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Salesforce Nonprofit-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Program and Service Delivery	15%	- Explain the data model for programs 1. Service delivery and client management 2. Programs, program engagements, and program cohorts - Configure and implement program management 1. Manage program benefits 2. Track client services and outcomes
Analytics and Reporting	15%	- Configure and implement reports and dashboards 1. Custom report types 2. NPSP reports and dashboards - Explain reporting and dashboard strategies 1. Program and volunteer reports 2. Fundraising reports
Domain Expertise	10%	- Explain the Salesforce Nonprofit Success Pack (NPSP) architecture 1. Understand relationships and affiliations 2. Understand Account and Contact models (Individual vs. Household accounts) - Explain the nonprofit landscape and Salesforce solutions 1. Understand basic nonprofit terminology 2. Identify key use cases for Nonprofit Cloud
Implementation Strategies and Best Practices	20%	- Identify the appropriate solution for a given scenario 1. When to use declarative vs. custom solutions 2. When to use standard objects vs. NPSP objects - Design and implement solutions for common nonprofit business processes 1. Configure program and event management 2. Configure volunteer management 3. Configure donor management
Constituent Engagement	8%	- Configure and implement constituent management 1. Household and organizational relationships 2. Affiliations - Explain strategies for constituent engagement 1. Manage volunteers 2. Manage events
Marketing and Engagement	12%	- Design and implement engagement strategies 1. Email marketing journeys 2. Audience segmentation - Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts 1. Engagement Studio 2. Lead scoring and grading
Fundraising	20%	- Configure and implement fundraising features 1. Matching gifts 2. Donation rollups and soft credits - Explain the data model and functionality for fundraising 1. Understand Gift Entry and processing 2. Manage Campaigns and Campaign Members 3. Manage Opportunities and Recurring Donations

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Salesforce Certified Nonprofit Cloud Consultant Exam 認定 Nonprofit-Cloud-Consultant 試験問題 (Q62-Q67):

質問 # 62
The admin at a nonprofit is implementing Salesforce Shield in its org to enable field platform encryption.
What are three NPSP considerations when implementing Shield Platform Encryption? (Choose 3)

A. The NPSP Data Import object supports encryption of all fields in the import batch.
B. If the Role Name field is encrypted on the NPSP Partial Soft Credit object, the nightly Soft Credit rollups fail.
C. The NPSP MergeContacts list button on Contact list views will fail if the Contact Name is encrypted.
D. NPSP Data Import is unable to perform Custom Unique Id matching on Accounts and Contacts with an encrypted field.
E. Fields on the NPSP Address object can be encrypted, but encryption is unavailable for address fields on the Account and Contact object.

正解：B、C、D

解説：
Salesforce Shield Platform Encryption provides high-level security, but it has significant "functional trade- offs" because the system cannot "read" encrypted data in the same way it reads plain text for certain automated processes.
Three Critical NPSP Considerations:
* Soft Credit Rollup Failure (C): NPSP's Customizable Rollups often use the Role Name on the Partial Soft Credit object to determine how to aggregate credits. Because encryption prevents the database from performing "Group By" or "Where" queries on that field effectively, the nightly rollup jobs will fail to process those credits.
* Merge Contacts Failure (D): The NPSP Contact Merge tool relies on identifying and comparing names. If the Contact Name is encrypted, the SOSL/SOQL queries used by the "Merge" button cannot properly index or find the records, rendering the specialized NPSP merge interface unusable.
* Data Import Matching (E): The NPSP Data Importer relies heavily on "Matching Rules." If you are trying to match a legacy donor ID or a custom unique ID that has been encrypted, the system cannot perform the "Exact Match" check needed to prevent duplicates during the import process.
Why other options are incorrect:
* Option A: Standard address fields on Account/Contact can be encrypted with Shield, so this is not a limitation.
* Option B: The Data Import object does not support "all fields" for encryption; like most objects, it has specific supported field types and limits.

質問 # 63
A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

A. 1. Create a Contact report and filter by Total Number of Gifts.
2. Run the report each month and click the Add to Campaign button.
B. 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteria. 2. Run the report each month and click the Add to Campaign button.
C. 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.
D. 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.
2. Run the report each month filtered by this roll-up and click the Add to Campaign button.

正解：A

解説：
To ensure the campaign for monthly project updates to donors who have given 10 or more times stays current, the consultant should:
Create a Contact Report:
Create a report on the Contact object and include a filter to display only those contacts whose total number of gifts meets the criteria (10 or more).
This filter ensures that only the relevant donors are included in the report.
Run the Report Monthly:
Schedule or manually run the report each month to get the updated list of donors.
Use the "Add to Campaign" button to add the contacts from the report to the newsletter campaign, ensuring the campaign list stays current with donors who meet the criteria.
Reference:
Salesforce Reporting Guide
Salesforce Campaign Management Guide

質問 # 64
A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.
What are two considerations the nonprofit should take into account before making the switch?
Choose 2 answers

A. Enhanced Recurring Donations introduces a new custom object.
B. An ETL tool is required to revert to Legacy Recurring Donations.
C. All existing integrations should be reviewed for compatibility.
D. Reverting to Legacy Recurring Donations is unsupported.

正解：C、D

解説：
Before converting from Legacy Recurring Donations to Enhanced Recurring Donations, nonprofits should consider several factors to ensure a smooth transition. Enhanced Recurring Donations offer improved functionality but may introduce compatibility issues with existing integrations. Additionally, once the switch is made, reverting to Legacy Recurring Donations is not supported, which means careful planning and testing are essential.
Steps:
* Review all existing integrations to ensure compatibility with Enhanced Recurring Donations.
* Conduct thorough testing in a sandbox environment to identify any potential issues.
* Inform stakeholders that reverting to Legacy Recurring Donations is not supported once the switch is made.
* Plan for a phased rollout and provide training to users on the new features and processes.
References:
CertGod Nonprofit Cloud Consultant Guide: Discusses considerations and steps for transitioning to Enhanced Recurring Donations.
Salesforce Nonprofit Success Pack (NPSP) Documentation: Details the features and limitations of Enhanced Recurring Donations.

質問 # 65
Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers

A. In Milestones
B. Metrics
C. Virtues
D. Vision
E. Objectives

正解：B、D

解説：
A Salesforce-recommended V2MOM includes key components that guide an organization's strategic planning and execution. The two sections that should be included are:
* Vision:
* This section defines what you want to achieve. It sets the overall direction and purpose of the plan. For example, "Increase donor engagement and retention by 20% over the next fiscal year."
* Metrics:
* This section includes the measures of success. Metrics help track progress and determine if the vision and goals are being met. For example, "Track the number of new donors, donor retention rate, and total donations received." Including these sections ensures that the organization has a clear direction (Vision) and a way to measure success (Metrics), which are critical for strategic planning and execution.
"V2MOM: Vision, Values, Methods, Obstacles, and Measures" from Salesforce Blog: V2MOM Framework

質問 # 66
A grantmaking organization needs to set up an application that will reside on its Grantmaking Experience Cloud site.
Which standard component should the organization use to display the application on the site?

A. Individual Application
B. Form Overview
C. Application Render Method

正解：A

質問 # 67
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Nonprofit-Cloud-Consultant日本語版対策ガイド: https://www.jpntest.com/shiken/Nonprofit-Cloud-Consultant-mondaishu

さらに、JPNTest Nonprofit-Cloud-Consultantダンプの一部が現在無料で提供されています：https://drive.google.com/open?id=1JKLiQmA5k6k2Uh6rA-QQ_eAJPENOoQkC