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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: APIs and Programmability10%- Development tools and portals
  • 1. Device macros and automation
  • 2. App Hub, Developer Portal, Room OS Portal
- Webex APIs
  • 1. Messaging, Meeting, Calling, People APIs
  • 2. Events and integration APIs
Topic 2: Suite and Device Configuration25%- Webex Calling configuration
  • 1. Locations, numbers, dial plans, permissions
  • 2. Trunks, route groups, translation patterns
- Webex Meetings and Messaging setup
  • 1. Deployment models and feature configuration
  • 2. Endpoint registration and provisioning
Topic 3: Collaboration Cloud Technologies25%- Expressway configuration and integration
  • 1. Network, certificates, clustering, QoS setup
  • 2. Dial plan, B2B communication, MRA implementation
- Key concepts and architecture
  • 1. Expressway media traversal and protocol interworking
  • 2. NAT, ICE, TURN, STUN
  • 3. Licensing and backup/restore procedures
Topic 4: Cloud Management, Suite and Devices Administration20%- Monitoring and troubleshooting
  • 1. Call routing, meetings, messages issues
  • 2. Endpoint and service health monitoring
- Control Hub administration
  • 1. User, organization, site management
  • 2. Domain setup, security settings, integrations
Topic 5: Hybrid and Migration to the Cloud10%- Hybrid services implementation
  • 1. Calendar, directory, message connectors
  • 2. Cloud Connected UC and migration tools
- Deployment models and integration
  • 1. Video Mesh, hybrid data security
  • 2. On-premises to cloud migration
Topic 6: Security10%- Security configuration
  • 1. Trunk and media security policies
  • 2. Endpoint, meeting, administration security
- Security architecture and services
  • 1. Encryption, authentication, access control
  • 2. Identity, key management, compliance

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q102-Q107):

NEW QUESTION # 102
Refer to the exhibit.

Which two outbound connections should an administrator configure on the internal firewall? (Choose two.)

Answer: B,E


NEW QUESTION # 103
Refer to the exhibit showing logs from the Expressway-C, a copy of the Expressway-E certificate, and the UC traversal zone configuration for the Expressway-C.
An office administrator is deploying mobile and remote access and sees an issue with the UC traversal zone. The zone is showing "TLS negotiation failure". What is causing this issue?

Answer: A

Explanation:
Note that if you use an IP address (not recommended), that address must be present in the Expressway-E server certificate.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X14-0-
1/mra/exwy_b_mra-deployment-guide-x1401/exwy_m_basic-configuration.html


NEW QUESTION # 104
What is the default DSCP value for video traffic that is routed through an Expressway server?

Answer: D

Explanation:
Video: The DSCP value to be stamped onto SIP and H.323 video media traffic routed through the Expressway. Note: you must restart the system for any changes to take effect. Default: 34. Range
0 to 63.


NEW QUESTION # 105
Employees at company A must call employees at company B in an extension range of 4XXX@companyB.com. Both companies have a Cisco collaboration infrastructure.
All required zones are configured in Cisco Expressways at company A. What must be configured on the Expressway at company A to enable outbound B2B calls?

Answer: A

Explanation:
To enable outbound B2B calls from Company A to Company B using SIP URIs like 4XXX@companyB.com, you must configure a search rule on Expressway-C at Company A.
The search rule needs to match the SIP URI pattern being dialed.
The correct regex to match 4-digit extensions starting with 4 is: [4]\d{3}@companyB\.com.
This rule must target the DNS zone, which is responsible for resolving external B2B domains like companyB.com.
Call policy rules are used to allow or block traffic after routing decisions.
In this case, the first requirement is to route the call correctly, so a search rule is required.


NEW QUESTION # 106
An engineer is designing an automation workflow that integrates Webex with a third-party CRM system. The solution must:
- Send real-time notifications when a new Webex meeting is scheduled.
- Automatically message participants with meeting details.
- Retrieve user profiles to personalize communication.
- Log call events for compliance tracking
Which two APIs from the Webex platform must be used to meet the requirements? (Choose two.)

Answer: A,B

Explanation:
Webex Messaging API is used to send automated messages with meeting details to users or spaces. Webex People API is used to retrieve user profile information so the CRM workflow can personalize communications.


NEW QUESTION # 107
......

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