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Salesforce Integration-Architect Certification Exam consists of multiple-choice questions and scenario-based questions that test an individual's ability to design and implement integration solutions. Integration-Architect exam also tests an individual's ability to troubleshoot integration issues and optimize integration solutions for performance.
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NEW QUESTION # 125
A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.
What type of event should be used to meet this requirement?
Answer: C
Explanation:
https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/pushtopic_events_intro.htm
NEW QUESTION # 126
Northern Trail Outfitters (NTO) has a requirement to encrypt a few widely-used standard fields. NTO also wants to be able to use these fields in record-triggered flows.
Which security solution should an integration architect recommend to fulfill the business use case?
Answer: B
Explanation:
To satisfy the requirement of encrypting standard fields while maintaining their functionality within record- triggered flows, Shield Platform Encryption is the recommended architectural solution.1 Shield Platform Encryption is a modern security layer that allows for encryption at rest while 2preserving critical platform features. Unlike Classic Encryption (Option B)-which is limited to a specific "Encrypted Text" custom field type and often breaks platform features like search and automation-Shield is designed to work with standard fields such as Name, Email, and Phone.
Key architectural considerations for Shield include:
* Compatibility with Automation: Shield fields can be used in Flows, Apex triggers, and validation rules. This allows NTO to implement the required record-triggered business logic without needing to decrypt the data manually in code.
* Search and Filtering: By using Deterministic Encryption, Shield allows users to filter and search for records based on encrypted fields, which is often a requirement for "widely-used" standard fields.
* Compliance and Governance: Shield provides advanced key management (Bring Your Own Key - BYOK) and auditing, ensuring that NTO meets corporate security guidelines while data is being processed by the platform.
Data Masking (Option C) is primarily used for sandboxes to obfuscate PII during testing and is not a production encryption-at-rest solution. By recommending Shield, the architect provides a transparent security model that protects sensitive data without sacrificing the declarative power of Flow Builder.
NEW QUESTION # 127
Given the diagram above, a Salesforce org, middleware, and Historical Data store exist with connectivity between them. Historical records are archived from Salesforce, moved to a Historical Data store (which houses 20 million records and growing), and fine-tuned to be performant with search queries. When reviewing occasional special cases, call center agents that use Salesforce have requested access to view the historical case items that relate to submitted cases.
Which mechanism and patterns are recommended to maximize declarative configuration?
Answer: C
Explanation:
When designing a solution to view large volumes of archived data (over 20 million records) without physically storing them back in Salesforce, a Data Virtualization pattern is the architecturally preferred approach. This pattern allows users to view and interact with external data in real-time without the overhead of data replication, which would otherwise consume significant storage and impact platform performance.
To maximize declarative configuration, the Salesforce Platform Integration Architect should recommend Salesforce Connect. Salesforce Connect allows for the creation of External Objects, which behave much like standard objects but point to data residing outside of Salesforce. This is achieved by having the middleware (ESB) expose the Historical Data store via an OData (Open Data Protocol) endpoint. Once configured, call center agents can view historical case items directly on the Case record page using standard related lists or lookups, all configured through the point-and-click interface rather than custom code.
The provided landscape diagram illustrates a clear path from Salesforce through middleware to the Historical Data Store. Option A leverages this by using the ESB to bridge the protocol gap. Because the data store is already "fine-tuned to be performant with search queries," Salesforce Connect can efficiently query only the specific historical records needed for the current case view.
In contrast, Option B requires a "Request and Reply" pattern using Apex callouts and custom Lightning components. While functional, this is a code-heavy approach that increases technical debt and does not meet the "maximize declarative configuration" requirement. Option C, using "Fire and Forget" with Platform Events, is unsuitable for a synchronous "view data" request; Platform Events are asynchronous and would require a complex, custom-built UI to "wait" for and display the response. Therefore, the combination of OData and Salesforce Connect provides the most seamless, scalable, and low-maintenance solution for call center agents.
NEW QUESTION # 128
The goals for implementing Salesforce include a 360-degree view, leveraging CRM for marketing, sales, and service, and reusing enterprise quoting/order management. Which three systems from the current landscape can be retired?
Answer: C
Explanation:
When implementing Salesforce to achieve a 360-degree view of the customer, the platform replaces legacy
"siloed" applications that perform core CRM functions. Based on the business goals provided, Salesforce will be the master for Marketing, Sales, and Service.
The systems to be retired are those whose functionality is natively subsumed by Salesforce:
* Email Marketing: Replaced by Salesforce Marketing Cloud or native marketing features.
* Sales Activity: Replaced by Sales Cloud, which masters lead management, opportunity tracking, and activity logging.
* Case Management: Replaced by Service Cloud, which provides the tools for customer support agents to resolve inquiries.
Order Management and Quoting are specifically noted as "Enterprise capabilities" that the business wants to reuse. This means these systems will stay in the landscape and be integrated with Salesforce, rather than being retired. Therefore, any option containing "Order Management" (A and C) is incorrect. Retiring the marketing, sales activity, and service systems allows the organization to consolidate its customer data into a single platform, fulfilling the primary goal of the Salesforce transformation.
NEW QUESTION # 129
Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keeping service unavailable for several days.
What solution should an architect recommend to handle errors during these types of service outages?
Answer: D
Explanation:
Explanation
Using middleware queuing and buffering is a solution that can handle errors during service outages by storing the messages in a queue until the service is available again. This way, Salesforce does not lose any data or encounter any failures when the service is down. Using @future jobld and custom scheduled apex process to retry failed service calls is not a good solution because it can consume a lot of governor limits and create a lot of duplicate records. Using Outbound Messaging to automatically retry failed service calls is also not a good solution because it has a limited number of retries and a fixed retry interval, which may not be sufficient for long service outages. Using Platform Event replayld and custom scheduled Apex process to retrieve missed events is not applicable for this scenario because Platform Events are used for event-driven integration, not for web-service integration. Reference: Salesforce Integration Architecture Designer Resource Guide, page 29-30
NEW QUESTION # 130
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